Dueck Richmond

I love GM products. The location of this dealer is convenient. The showroom is well organized. The staff of different departments are very polite and helpful. convenient. The showroom is well organized. The staff of different departments are very polite and helpful. More

Friendly staff and knowledgeable salesman( Matthew) was very patience and helpful to find the car that I want.....I recommend this place100% for their customer service. very patience and helpful to find the car that I want.....I recommend this place100% for their customer service. More

Very good service very knowledgeable and helpful and one stop shop would recommend to my friends and family that are in market for a new vehicle stop shop would recommend to my friends and family that are in market for a new vehicle More

The sales people are courteous and knowledgeable about my truck purchase. Be cautious about the service, however, as they are not upfront with all the fees, taxes and supplies. They enticed me in with an off truck purchase. Be cautious about the service, however, as they are not upfront with all the fees, taxes and supplies. They enticed me in with an offer for a $225 transmission flush but then bait and switched for the 'required' $600 transmission flush that my truck 'needed'. Unfortunate. I did like this dealership. More

Found the service very good. Sales person had all the answers that we asked about. The sale went smooth and total time there was a lot faster then I expected. My experience with the Salesman, Sales Mana answers that we asked about. The sale went smooth and total time there was a lot faster then I expected. My experience with the Salesman, Sales Manager, and the in house Insurance agent went smoothly. From start to finish we were in and out of there in no time at all. My hat goes off to all of them More

Matthew was very helpful and answered all my questions. He was very professional and I highly recommend him. He has continued to support me with questions about my truck. He was very professional and I highly recommend him. He has continued to support me with questions about my truck. More

Excellent place to buy a Truck, great customer service -- very nice place to shop, lots of inventory especially on 1500 Trucks GMC/Silverado, presentation is great. They have a great Service Facility & super very nice place to shop, lots of inventory especially on 1500 Trucks GMC/Silverado, presentation is great. They have a great Service Facility & super friendly staff More

Thanks to Celina for being so helpful in finding the vehicle that's right for my needs and budget! Excellent customer service! Thank you very much! vehicle that's right for my needs and budget! Excellent customer service! Thank you very much! More

Amazing dealership! Amazing people! Sheldon and Beverly were so helpful, kind and understanding. They worked so hard to get me the car of my dreams. They literally made my dream come true. :) I can never t were so helpful, kind and understanding. They worked so hard to get me the car of my dreams. They literally made my dream come true. :) I can never thank them enough. Sheldon and Beverly are absolutely the best!! More

Excellent service ! Very helpful, knowledgeable and professional. Will definitely return to Dueck in Richmond in the future ! Very friendly and accommodating ! I’m very happy with my purchase Than professional. Will definitely return to Dueck in Richmond in the future ! Very friendly and accommodating ! I’m very happy with my purchase Thank you More