Downtown Chrysler Dodge Jeep RAM
Toronto, ON
Filter Reviews by Keyword
By Type
570 Reviews of Downtown Chrysler Dodge Jeep RAM
Emily Smigiel Emily was friendly and knowledgeable. She was relaxed and easy to chat with during the test drive. Emily guided me through all the bells and whistles. Emily was friendly and knowledgeable. She was relaxed and easy to chat with during the test drive. Emily guided me through all the bells and whistles. Most importantly she is personable and without veneers.. More
Excellent experience! Emily took the time to find a perfect car for my family. With patience and courtesy, she took the time to answer my questions and test drive vehicles. Emily took the time to find a perfect car for my family. With patience and courtesy, she took the time to answer my questions and test drive vehicles. I'll be a repeat customer. More
Need to work on customer service. I purchase my 2016 Jeep Rubicon on Dec 15, 2015 and love it! whats there not to love its a brand new vehicle. A.J. was the sales person I dealt with a I purchase my 2016 Jeep Rubicon on Dec 15, 2015 and love it! whats there not to love its a brand new vehicle. A.J. was the sales person I dealt with and the whole transaction of buying the jeep was pretty flawless and painless. The reason why I only gave this dealership three stars is as follows, when you buy a new jeep the company packs the soft top inside the back of the jeep and places the hard top on top of it, thats the way they ship it. the only way to get it out is to take the hard top off, a very easy job for two people, especially two service people from the dealership, maybe 15-20 mins work. I called the day after I bought it, $50.000.00 later and A.J. advised me they would do it for $200 bucks, really!! Typical as soon as you drive off the lot your at the mercy of the sharks at the service department. I ended up doing it with a few friends in 20 mins. The point of the matter is a very easy and small job for them would have demonstrated a excellence in customer service and would build trust and confidence when you service your vehicle there. More
Used Grand Cherokee Purchase James was extremely knowledgeable about the various options and helped steer us to the right car for us. Everything was very low key, no hard sales pi James was extremely knowledgeable about the various options and helped steer us to the right car for us. Everything was very low key, no hard sales pitch from anyone at the dealership. Great service from James and everyone we dealt with at Toronto Chrysler Dodge Jeep. More
Fantastic service turned a bad day to good. We woke up in the morning to find our Dodge Caravan passenger window smashed in on our driveway. Toronto Chrysler kept us updated for when the new gl We woke up in the morning to find our Dodge Caravan passenger window smashed in on our driveway. Toronto Chrysler kept us updated for when the new glass would be delivered to the shop. It was in for service by the early afternoon, and ready by 6pm. The bill was less than expected, and there was an awesome receptionist to ring it through. The best part was getting into the vehicle and realizing that they had FULLY DETAILED THE WHOLE VAN, INSIDE AND OUT!! Even the wheel wells were sparkling. Great great service by the end of the day made up for the lousy start of seeing our car vandalized. Thanks Toronto Chrysler! More
Very Helpful The guys worked fast and were very helpful with ordering and installing custom tires on my new Wrangler. Got a good fair deal and they had exactly th The guys worked fast and were very helpful with ordering and installing custom tires on my new Wrangler. Got a good fair deal and they had exactly the model I was looking for. More
Very patient, gave very detail information, great service I know nothing about cars and she spent many hours to help me find the vehicle best fitting for me, and very patiently explained everything. overall v I know nothing about cars and she spent many hours to help me find the vehicle best fitting for me, and very patiently explained everything. overall very great service. More
Amazing Service, Attitude and Professionalism - I have purchased approx 25 cars over the last 15 years, In all of my purchases I have never had a better, more enjoyable experience from my first cal I have purchased approx 25 cars over the last 15 years, In all of my purchases I have never had a better, more enjoyable experience from my first call until Mitch delivered the vehicle not just for us to see but again when purchase was complete. There was never an awkward moment or any situation that made us want to deal with someone else. I can't compliment Mitch Weber and the team enough! I look forward to not only purchasing additional vehicles for myself through Mitch but also sending anyone looking for an honest, direct and complete professional! We love our truck and love that we know we can rely on Toronto Chrysler Dodge for service and more!!! More
Best service I have received. Went to Toronto Chrysler looking to purchase a new Mini Van, I had Emily assisting myself it was the best experience, her knowledge really help me to Went to Toronto Chrysler looking to purchase a new Mini Van, I had Emily assisting myself it was the best experience, her knowledge really help me to choose a van, the follow up 5/5. More
Positive and efficient Changing my loyalty brand wasn't easy. James, Charles and the team were professionals and were efficient through the process. Looking forward to exp Changing my loyalty brand wasn't easy. James, Charles and the team were professionals and were efficient through the process. Looking forward to experiencing my Grand Cherokee. More