Downtown Chrysler Dodge Jeep RAM

Best custemer service ever My spouse and I were really furtunate to have Lois as a confindet person to tell us everything we needed to know before purshasing our first car in Ca My spouse and I were really furtunate to have Lois as a confindet person to tell us everything we needed to know before purshasing our first car in Canada, as new we are newcomers. I recommend Lois for all, specially for those who are new in Canada and don't know how things work here. We ended up not buying a car, but we will contact her for sure when we decide. Her approach made all the difference to our decision. More

Amazing comfortable experience It was an amazing comfortable experience purchasing my vehicle through Nick and Charles. They both went beyond the call of duty to make sure I could It was an amazing comfortable experience purchasing my vehicle through Nick and Charles. They both went beyond the call of duty to make sure I could get the vehicle I wanted and the sell price which was ending in couple days of my purchase and my moving out of Toronto. They kept their promises about the extra part that I requested at the time of the purchase (my remote start). I am so grateful for that. I felt all involved treated me with respect and kindness and worked things out that even though I never qualified for the lease they worked it out so I was able to finance it. Thank you for that. It truly happened so fast. I talked to my eldest son that day that I really needed a new vehicle. I was thinking about it for awhile but never really talked about it. My son encouraged me to purchase a van like his as he is extremely happy with his. I looked it up on internet to see about trading in my jeep. I ended up at your dealership and within a couple of hours I was signing the papers. I felt that God truly choose your place for me to purchase this vehicle and choose the people I was suppose to deal with. Thank you all. May God continue to Bless your business and all that work their and purchase vehicles from there. Linda More

My new purchase Very friendly and accommodating staff. Made my purchase very easy. All questions answered before I even asked. Charles always very friendly. Have deal Very friendly and accommodating staff. Made my purchase very easy. All questions answered before I even asked. Charles always very friendly. Have dealt with the dealership for over 25 years. They always go the extra mile. Lois extremely pleasant. More

Purchased a new dodge caravan We are not really thinking of trading in our 2013 caravan. My husband called Nick just to inquire about 2017 caravan. Nick was very prompt to return e We are not really thinking of trading in our 2013 caravan. My husband called Nick just to inquire about 2017 caravan. Nick was very prompt to return every single call with answer to our questions. He was very calm and informative and very understanding about our prieious bad experience in the other dealership. Nick made us very relax and he took his time to look for what we wanted. He is also very personable and not just about sales and business. He is young but he knows how to deal with customers. The manager Mario is another man i want to deal with in the future. They both very professional and not pushy at all. Will definitely come back for future car need and will recommend to pur friends and family Thank you Nick and Mario!!!!! More

Great service! Purchased a new truck thru Lois. She was very helpful and knowledgeable. She answered my questions and replied promptly to my emails. Charles was als Purchased a new truck thru Lois. She was very helpful and knowledgeable. She answered my questions and replied promptly to my emails. Charles was also great to deal with and assisted Lois with having my truck ready for delivery to fit my schedule. More

Avoid this dealership! **Don't put your life or your families life in danger, go elsewhere** This service department will lie to your face with a smile & bill for work that **Don't put your life or your families life in danger, go elsewhere** This service department will lie to your face with a smile & bill for work that hasn't been completed. I brought my vehicle here for service on two occasions. 1st Experience: I brought the vehicle in complaining of an exhaust smell in the cabin and a "siren" type noise from the engine when accelerating. They checked the vehicle and said that the noise and smell were "normal operating characteristics of a diesel vehicle". I took the jeep to another dealership who immediately found a crack in the turbocharger that was leaking exhaust fumes near the cabin air intake. 2nd Experience: I brought the vehicle in because of a visible oil leak from a part on the engine. They confirmed that the part was faulty. They kept the vehicle for 3 days to order the part and complete the repair. I picked up the Jeep and was shown the work order which stated a new part had been ordered and replaced. I took a look once I got home and noticed that the same leaking part was still in the vehicle. I took it back to the dealership and showed the shop foreman who still insisted that the part had been replaced. He claimed that the oil I was seeing now was from the technicians gloves when the made the repair. I called Chrysler Canada and they told me to ask the dealership to show me the old part as proof (since all broken parts have to be shipped back to chrysler). About 15 min later the shop foreman sent out one of the junior techs who told me they had lied and HADN'T ACTUALLY REPLACED THE PART!!. Rick the service manager & DON the shop foreman will lie to your face with a smile. Avoid this dealership (and the Chrysler brand) if you can. Let my experiences be your lesson! More

Efficient, friendly and flexible Overall excellent experience. Everyone was transparent, able to accommodate my time/constant questions and very personable. Lois in particular was abl Overall excellent experience. Everyone was transparent, able to accommodate my time/constant questions and very personable. Lois in particular was able to get me what I wanted/needed and made me comfortable throughout. More

Excellent experience! Lois and Mitch were super professional, personable and made our first car buying experience an easy and very memorable one! 100% recommend them both Lois and Mitch were super professional, personable and made our first car buying experience an easy and very memorable one! 100% recommend them both to anyone stopping by the Jeep lot! More

Great Dealer to deal with Had a very good experience with Toronto Chrysler. I have been to many other dealers looking for a vehicle. Always left feeling they were not truthfu Had a very good experience with Toronto Chrysler. I have been to many other dealers looking for a vehicle. Always left feeling they were not truthful. At Toronto Chrysler they were honest and upfront with information about the vechicles they were selling. Got a fair deal on a vehicle and felt happy with the customer service and helpfull staff. Mario, Shadi and Milton were great to deal wth More