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Donnelly Mitsubishi

Ottawa, ON

4.4
218 Reviews

492 Terry Fox Drive

Ottawa, ON

K2T 1L3

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218 Reviews of Donnelly Mitsubishi

December 03, 2024

My second visit to your dealership for servicing and tire change for winter tires service was excellent, I only I only had one issue and that was that I had asked to have mudflaps installed on the vehicle du More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle was the individual who was to order the mud flaps and Sarya is service advisor
November 24, 2024

Terrible experience, would never buy from Donnelly. Wasted our time after the test drive, made to wait over 40 minutes while the salesperson talked to other customers, even though we had an appt. Super More

by Cedarwin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Yahya
November 07, 2024

I was impressed with the lovely lady I dealt with, she explained things wonderfully and helped me along the way. Thanks so much More

by Angie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not know her name
October 30, 2024

The people are very friendly and professional. I was in to exchange the tires from summer to winter and an oil change. It only an hour…..very pleased. More

by Daisy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
T. Parthiban and there was also a lady that took my payment
October 30, 2024

Salesperson was great to communicate with however the paperwork, hidden fees were NOT explained and would have been rejected to the amount of over $3000.00 and when a detailed explanation was requested, More

by Kwanlee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Issa & Dany
October 23, 2024

Always friendly and helpful to help me make the best decision about what I need to do to keep my car safe and working well. More

by comalley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe
October 16, 2024

I bought a new car and it is making sound from the trunk door. I went there a couple of times and still the problem is not solved. They asked me to drop the car and they need more time. I asked for a loan c More

by Jibin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vvg
October 12, 2024

Knowledgeable, professional and friendly. Great place to take vehicle for service. Would highly recommend them More

by roxannecossette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
October 04, 2024

Nobody ever answers their service phone line it always goes to voicemail. Numbers left on voicemail are hardly ever called back. More

by Pricelee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Name
September 28, 2024

P3- Polite, Productive, Professional! Satya and everyone working at this establishment takes care of your vehicle like it was their own. Thank you so much.👍 More

by ptwalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan, Satya, Matt and team.
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