
Donnelly Mitsubishi
Ottawa, ON
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225 Reviews of Donnelly Mitsubishi
Check-in was easy. Service to be done was well explained. I did not ask for an estimate as the service to be done was routine. Service was completed at the time promise Service to be done was well explained. I did not ask for an estimate as the service to be done was routine. Service was completed at the time promised and to my satisfaction. More
After a week of mis communication with various people the service department fixed my issue in a timely manner. Erica was very nice which eased my anxiety. service department fixed my issue in a timely manner. Erica was very nice which eased my anxiety. More
Excellent, quality, knowledgeable service! The awesome team at Donnelly Mitsubishi provide consistent friendly, personalized service. The recent work I had done on my vehicle was thoroughly The awesome team at Donnelly Mitsubishi provide consistent friendly, personalized service. The recent work I had done on my vehicle was thoroughly explained and came under the estimated cost. It is rare to find such reliable, trustworthy service-that is why I have been coming here for the last 10 years and will continue to do so! More
All work to be done was explained clearly including estimated time for the job. Came in under budget, which was nice. I dealt with 2 very efficient friendly service people, it makes ALL the difference! estimated time for the job. Came in under budget, which was nice. I dealt with 2 very efficient friendly service people, it makes ALL the difference! I'm from out of town and would be pleased to deal with these guys again. More
For Donnelly KIA Engine died and while that was covered they tried to convince that the Turbo failing was my fault and I would be paying for it. I refused and eventually they responded saying they covered they tried to convince that the Turbo failing was my fault and I would be paying for it. I refused and eventually they responded saying they talked to KIA and they'll be covering the repair. They returned my car full of mud and grime on my seats, doors and on inside roof of the car. The windshield was also cracked and they refused to accept liability and made me return the loaner car on threat of reporting the loaner car was stolen and putting a lien on my car. I eventually had to oblige. More