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Donnelly Mitsubishi
Ottawa, ON
229 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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229 Reviews of Donnelly Mitsubishi
January 21, 2023
Don’t tell me my car will be ready and set a pick up time when you don’t have the parts in stock. Drove 1 hour to pick up car to then be told part not in and had to come back. Was quoted 250 for part then c when you don’t have the parts in stock. Drove 1 hour to pick up car to then be told part not in and had to come back. Was quoted 250 for part then charged 400 not including labour. More
by jd.krause
Employees Worked With
Lee
December 23, 2022
Donnelly Mitsubishi on terry fox, I brought my Mitsubishi Crossover to have a few things done on it and once again Lee and Matt were absolutely wonder, a heartfelt warm greeting as I walked in the door, the Crossover to have a few things done on it and once again Lee and Matt were absolutely wonder, a heartfelt warm greeting as I walked in the door, they met all my needs took good care of my baby ( my Mitsubishi Crossover) also fixed an issue that was done wrong by a different company. I live in the east end and it is worth it to me to go to the west end and bring my vehicle I highly trust them. To all at Donnelly Mitsubishi especially Lee and Matt a heartfelt thank you for always taking good care of your customers and their vehicles, anyone out there looking for great Service Center Donnelly Mitsubishi on Terry Fox is your go to place, i highly recommend it. Happy Holidays and a Healthy and safe Happy New Year Fatima Bettencourt More
by fatima
Employees Worked With
Lee and Matt
December 11, 2022
Great service! They were really reassuring while explaining the extensive repairs I needed. They walked me through every item and ensured I was comfortable with it They were really reassuring while explaining the extensive repairs I needed. They walked me through every item and ensured I was comfortable with it all. More
by Patricia
Employees Worked With
Lee
November 24, 2022
Check-in was easy. Service to be done was well explained. I did not ask for an estimate as the service to be done was routine. Service was completed at the time promise Service to be done was well explained. I did not ask for an estimate as the service to be done was routine. Service was completed at the time promised and to my satisfaction. More
by phyljohn
Employees Worked With
check-in
September 21, 2022
After a week of mis communication with various people the service department fixed my issue in a timely manner. Erica was very nice which eased my anxiety. service department fixed my issue in a timely manner. Erica was very nice which eased my anxiety. More
by Nani
Employees Worked With
Erica,
September 15, 2022
Excellent, quality, knowledgeable service! The awesome team at Donnelly Mitsubishi provide consistent friendly, personalized service. The recent work I had done on my vehicle was thoroughly The awesome team at Donnelly Mitsubishi provide consistent friendly, personalized service. The recent work I had done on my vehicle was thoroughly explained and came under the estimated cost. It is rare to find such reliable, trustworthy service-that is why I have been coming here for the last 10 years and will continue to do so! More
by ptwalker
Employees Worked With
Megan, Lee, Steve, Matt, Kyle
