Donnelly Mitsubishi
Ottawa, ON
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222 Reviews of Donnelly Mitsubishi
Customer reception and services offered by dealership are really good. Dealership mechanics go through a bunch of checks thoroughly and report if any find anything missing really good. Dealership mechanics go through a bunch of checks thoroughly and report if any find anything missing More
Arrived at appointment on time. They took my keys and I sat down for them to do the work. They gave me back the keys quite promptly and I was out the door after paying. Very efficie They took my keys and I sat down for them to do the work. They gave me back the keys quite promptly and I was out the door after paying. Very efficient. Thank you. More
My second visit to your dealership for servicing and tire change for winter tires service was excellent, I only I only had one issue and that was that I had asked to have mudflaps installed on the vehicle du change for winter tires service was excellent, I only I only had one issue and that was that I had asked to have mudflaps installed on the vehicle during this visit, unfortunately they were never ordered, and that was rather disappointing. Secondly, something that I also found surprising was that any work to be done on the vehicle? Any repair work on the body etc. has to go to a different shop for that business could there be some further explanation to this thank you More
Terrible experience, would never buy from Donnelly. Wasted our time after the test drive, made to wait over 40 minutes while the salesperson talked to other customers, even though we had an appt. Super Wasted our time after the test drive, made to wait over 40 minutes while the salesperson talked to other customers, even though we had an appt. Super inflated the price with anwanted service contract, and unnecessary warrantee. More
The people are very friendly and professional. I was in to exchange the tires from summer to winter and an oil change. It only an hour…..very pleased. I was in to exchange the tires from summer to winter and an oil change. It only an hour…..very pleased. More
Salesperson was great to communicate with however the paperwork, hidden fees were NOT explained and would have been rejected to the amount of over $3000.00 and when a detailed explanation was requested, paperwork, hidden fees were NOT explained and would have been rejected to the amount of over $3000.00 and when a detailed explanation was requested, none was given, I was given an email to address the concern with no response More