Donnelly Mitsubishi

Awful maintenance experience. .I’ve brought my care here 2 times. First they forgot to do any work at all and I needed my car so I just took it and got it fixed elsewhere , second .I’ve brought my care here 2 times. First they forgot to do any work at all and I needed my car so I just took it and got it fixed elsewhere , second time they told me I HAD to buy new lug nuts for the rims I had on, they failed to tell me if I used these on other rims they would destroy them. My summer rims are now ruined. Btw I was using the same lug nuts for years on both rims with no issues. They also told me my car was ready for pick up and when I would arrive it was not even worked on. I complained they did nothing, I told them the service was awful, they denied it and now text and email me asking when I’ll be back despite me telling them to leave me alone and how unimpressed I was. Also the people working the counter in maintenance are dismissive and clearly do not care about the customer. More

I had great experience with KIA Donnely. The service was done according to my expectations with very helpful staff. The service was done according to my expectations with very helpful staff. More

Purchasing my dream vehicle was a breeze ! Kamron was great, quick response time and great customer service Kamron was great, quick response time and great customer service More

Great experience at Donnelly Kia with my service appointments. Parthi it always awesome and makes it easy to know what’s going on with my car. appointments. Parthi it always awesome and makes it easy to know what’s going on with my car. More

Donnelly Kia has been my dealership since 2012. Always satisfied with my service appointments . This last appointment was no exception . Always satisfied with my service appointments . This last appointment was no exception . More

Customer reception and services offered by dealership are really good. Dealership mechanics go through a bunch of checks thoroughly and report if any find anything missing really good. Dealership mechanics go through a bunch of checks thoroughly and report if any find anything missing More

Arrived at appointment on time. They took my keys and I sat down for them to do the work. They gave me back the keys quite promptly and I was out the door after paying. Very efficie They took my keys and I sat down for them to do the work. They gave me back the keys quite promptly and I was out the door after paying. Very efficient. Thank you. More

My second visit to your dealership for servicing and tire change for winter tires service was excellent, I only I only had one issue and that was that I had asked to have mudflaps installed on the vehicle du change for winter tires service was excellent, I only I only had one issue and that was that I had asked to have mudflaps installed on the vehicle during this visit, unfortunately they were never ordered, and that was rather disappointing. Secondly, something that I also found surprising was that any work to be done on the vehicle? Any repair work on the body etc. has to go to a different shop for that business could there be some further explanation to this thank you More

Terrible experience, would never buy from Donnelly. Wasted our time after the test drive, made to wait over 40 minutes while the salesperson talked to other customers, even though we had an appt. Super Wasted our time after the test drive, made to wait over 40 minutes while the salesperson talked to other customers, even though we had an appt. Super inflated the price with anwanted service contract, and unnecessary warrantee. More

I was impressed with the lovely lady I dealt with, she explained things wonderfully and helped me along the way. Thanks so much explained things wonderfully and helped me along the way. Thanks so much More