
Donnelly Mitsubishi
Ottawa, ON
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Great friendly service. Always appreciate the work being done on time. They never try to sell you services or products you don’t need. Always appreciate the work being done on time. They never try to sell you services or products you don’t need. More
Always excellent service at Donnelly Mitsubishi. Starting with Lee and Erica (and Steve) at the service counter- they are always friendly and helpful! To the techs - Zach who usually works on my ca Starting with Lee and Erica (and Steve) at the service counter- they are always friendly and helpful! To the techs - Zach who usually works on my car, always comes to say hello, and reviews and explains the work he did. I have confidence and trust in the full team here and am happy to recommend anyone to buy their vehicles, and do their service, at Donnelly. More
Aidan Gerber and Abdul Dagmach’s customer service is above any expectation! Thank you to you both! Btw it’s new Kia vehicle but I couldn’t choose that above any expectation! Thank you to you both! Btw it’s new Kia vehicle but I couldn’t choose that More
Exceptional duo, Tarek and Abdul, provided outstanding assistance in getting a new Outlander PHEV for my family and me. We look forward to enjoying their ongoing service and support for years to come. Lov assistance in getting a new Outlander PHEV for my family and me. We look forward to enjoying their ongoing service and support for years to come. Love our new stylish and eco-friendly SUV. Thanks guys! More
Todd Cassidy provided the best customer service I’ve had anywhere in years. He anticipated my needs, responded promptly and courteously to my emails and phone calls. Thanks Todd, you are the best! anywhere in years. He anticipated my needs, responded promptly and courteously to my emails and phone calls. Thanks Todd, you are the best! More
Horrible doesn’t begin to describe it , a mix of carelessness and incompetence , a month waiting for a few parts and a phone call confirming the arrival of the parts ; phone call that never happened carelessness and incompetence , a month waiting for a few parts and a phone call confirming the arrival of the parts ; phone call that never happened and all that to loose those parts ; for the last 2 weeks they have been looking for those parts in the parts department and they can’t find them (so they said)and the guy that knows where they may be is on holidays and unreachable , and i know all this because i’ve been going asking for these parts , phone calls telling me if the found them or not never happen , i’m still waiting for those phone calls , in the mean time i can’t use my car because of the leak for which i need those parts More