
Donnelly Mitsubishi
Ottawa, ON
Filter Reviews by Keyword
By Type
Showing 238 reviews
I had a no-cost ECM update to my 2015 Kia Soul from a product recall notice. Drive-in and touch-free service was prompt, pleasant and done within the estimated time I would have rated 5 stars but the h product recall notice. Drive-in and touch-free service was prompt, pleasant and done within the estimated time I would have rated 5 stars but the hood was not properly latched when I picked it up and it and rattled and lifted on the safety latch all the way home down the highway. More
I always get my car serviced at Donnelly Kia, and have always had excellent service from them. They have always been very helpful and polite. always had excellent service from them. They have always been very helpful and polite. More
Donnelly Kia. Great service and really helpful during this difficult time. I called them for a delivery and pickup solution and they went beyond my expectations. Very satisfied with the service departmen this difficult time. I called them for a delivery and pickup solution and they went beyond my expectations. Very satisfied with the service department. Robert D. More
Very timely service. I appreciated that they worked quickly to attend to my car. Very easy to setup an appointment as well- and they communicate changes and confirmations effectively. quickly to attend to my car. Very easy to setup an appointment as well- and they communicate changes and confirmations effectively. More
The service guys were awesome and I truly appreciated their humor and fabulous service. Life is not easy for folks these days and they made me smile. their humor and fabulous service. Life is not easy for folks these days and they made me smile. More
The service department is very friendly and helpful. The sales staff is very good as well and met my standards for politeness and good will. sales staff is very good as well and met my standards for politeness and good will. More
I came in to get my Ralliart serviced came in the day of the appointment only to know they ordered the wrong oil and filter. I had to explain the car to the service guy over and over again and he would just the appointment only to know they ordered the wrong oil and filter. I had to explain the car to the service guy over and over again and he would just look at the sky and say “oh really”. Go somewhere else, dont waste your time there. I would recommend bank street mitsubishi! More
Good service car was ready at time promised . Blake was friendly and was notified when vehicle was ready to be pickup. Everything was done that I asked to be. friendly and was notified when vehicle was ready to be pickup. Everything was done that I asked to be. More
The employees in the service dep. are always very accommodating and helpful. The technician have kept our car running like new for all those years years. accommodating and helpful. The technician have kept our car running like new for all those years years. More
Always a pleasant experience Service counter very Always a pleasant experience Service counter very friendly and courteous always accommodating and offered a ride pick up if needed also informative Always a pleasant experience Service counter very friendly and courteous always accommodating and offered a ride pick up if needed also informative and advised what next service is required More