Donnelly Ford Lincoln

Happy Customer I went to have my Vibe serviced and ended up buying a Lincoln. When I got back to pick up my car, it was sitting next to a lincoln mkz hybrid, I I went to have my Vibe serviced and ended up buying a Lincoln. When I got back to pick up my car, it was sitting next to a lincoln mkz hybrid, I had to take it for a test ride. As soon as I drove off, I knew this was my car. Tony Amaral was excellent in getting the sale finalized quickly and efficiently. When I had to had the side mirror replaced, Mike Sinclair the sales manager, lent me his lincoln. Truly, exceptional service. Including Mike at the service center, whom I've dealt with for years. I recommend Donnelly's for sales and service. Excellent!!! More

They are the BEST !!! “I drove to Ottawa from Oakville Ontario because Donnelly has provided the best service. I went to another Ford dealer close to me and they did not ma “I drove to Ottawa from Oakville Ontario because Donnelly has provided the best service. I went to another Ford dealer close to me and they did not make me feel that they had my best intentions. As long as I am within driving distance of Donnelly Ford I will make sure they get my business. The sales and financing staff were awesome... I love everything about them... I love my new car and o feel like they really cared...Thanks guys you're awesome!!!” More

Love them! Dan and Matt and the guys at the front as well as the whole team from sales to behind the scenes to help desk etc. are all amazing! That is why we kee Dan and Matt and the guys at the front as well as the whole team from sales to behind the scenes to help desk etc. are all amazing! That is why we keep going back! The service is timely and if there is an extra "surprise" on the car that needs to be fixed they are always great at delivering the news whether good or bad. They are patient and kind and I will always refer people to Donnelly because of the wonderful personelle from Top management to all departments. Thanks guys! More

Excellent Service “Mark Choquette provided me with excellent service, and financed my purchase with a lender that allows for the tip portion of my wages, which I found “Mark Choquette provided me with excellent service, and financed my purchase with a lender that allows for the tip portion of my wages, which I found the majority of lenders would not allow for the portion of my tips as my wages. Mark had me approved and in my new 2014 Chevy Sonic within a week of contacting him. I cannot express how stress free this experience was, I recommend Mark to everyone who would like a stress free experience purchasing an auto.” Thanks for your help! CP More

Provided Excellent Customer Service Marc, Thank You for being "you". The words "Thank You" are not adequate enough to express our appreciation for the hard work you have done for my Marc, Thank You for being "you". The words "Thank You" are not adequate enough to express our appreciation for the hard work you have done for my family and I over the past several years. You are the most dedicated person that we have ever met that always ensures the happiness and satisfaction of Donnelly customers. We are certain that we would not have walked away with a Ford Focus if it had not been for your dedication to the task at hand. Thanks to you, Donnelly will have our business for life. Shelley Ann Gravel & Stephen Clark Grant, A note of "special thanks" for remembering us and helping us when we were looking to upgrade our Ford Fiesta to a Ford Focus. Your immediate action on this matter and warm welcome made a world of difference for me and my family. Your personal attention to the most minute detail of the operation of the Ford Focus and all it 's special" features were most appreciated. Thanks to you we not only drove away very happy and satisfied, we drove away knowing that we would always come back to you and Donnelly's for years to come. Shelley Ann Gravel & Stephen Clark More

Excellent service I went in for an emission test and found out that first class service still exists. From the moment I stepped into the dealership, this extended to th I went in for an emission test and found out that first class service still exists. From the moment I stepped into the dealership, this extended to the personnel I encountered, and the speedy car service I received. The client lounge was an added bonus with television, magazines, a daily newspaper, a coffee machine that dispensed one's choice i.e. café latte, expresso, etc. There are also welcome provisions for dogs such as a large dog cushion More

Don't trust there service department Left disappointed too many times. Unwilling to stand behind their work. Made too many mistakes in diagnostic of the needed repair only to find out-it Left disappointed too many times. Unwilling to stand behind their work. Made too many mistakes in diagnostic of the needed repair only to find out-it was something else. I am paying to train them? Prefer a mechanic I can count on to deliver-several other good better choices in the city. More

When enquiring about a remote starter they gave me good information and good pricing. The installation was done quickly and it works great. When I was in for the Tire Pressure Monitoring System light, th information and good pricing. The installation was done quickly and it works great. When I was in for the Tire Pressure Monitoring System light, they noticed it was one tire that was soft, it turned out the tire had a screw in it. The tire was repaired and the cost was covered under warranty. I also had an oil change done. All the work was handled in a very short amount of time and done really well. I find all the staff at Donnelly Bank Street location to be friendly and very knowledgeable. More

I was very well treated by Mike and the service crew. The shuttle was pleasant and timely. They found and repaired issues which previous dealership dismissed. They provide a higher grade of service. The shuttle was pleasant and timely. They found and repaired issues which previous dealership dismissed. They provide a higher grade of service. More

As always, Donnelly's made the purchase of leasing a car a piece of cake and made me feel special. Hands down, an excellent dealership to do business with. car a piece of cake and made me feel special. Hands down, an excellent dealership to do business with. More