Don Valley North Lexus

Superlative sales and service. We have been customers of DVNL since 2005. We look forward to our visits because the staff is very knowledgeable, friendly and professional. We have p We have been customers of DVNL since 2005. We look forward to our visits because the staff is very knowledgeable, friendly and professional. We have purchased two new RX 350 vehicles and have never had a concern that was not taken care of immediately. More

New car purchased last week I recently purchased my new car Lexus ES 350.When I visited the dealer for the fist time with my cousin I was not interested in by this car. My plan I recently purchased my new car Lexus ES 350.When I visited the dealer for the fist time with my cousin I was not interested in by this car. My plan was to buy 2015 Toyota Camray. When we visited the show room no one was paying attention to us .So we were planing to Leave. Suddenly salesman Ken Boualavong approached us and asked us any one helpiing us .We said no then He was willing to help us with the details. He gave all detils, features and average pricing about the car. He almost spend an hour with us..We left with all details stating that I have to discuss with my husband .3 days later he called me to ask me whether I would like to test drive this vehecle. We went for a test drive and bought this car on the same day.Ken dealt with professionalism , spend time explaning all details. He also very knowledgeable.I also thank Ken for following up with us after purchase.Thank you again for all your help. More

10 out of 10 excellent We were treated the best of all the dealerships with have dealth with over the past 60 years. Very happy and will probably stay with Lexus for the n We were treated the best of all the dealerships with have dealth with over the past 60 years. Very happy and will probably stay with Lexus for the next car. More

Dishonest salesman This is the worst car buying experience in my life. I visited this dealership on an impulse as I really liked the Lexus hybrid ES300H. The staff was f This is the worst car buying experience in my life. I visited this dealership on an impulse as I really liked the Lexus hybrid ES300H. The staff was friendly. After just a couple of visits I bought it. A week later a friend who was also buying a Lexus asked me if I knew Lexus had advertised a $5000 discount on the car. No, I did not know about it. I could not believe my ears. Neither the salesman nor anyone else at the dealership had mentioned a word about their publicly advertised $5000 discount. Yes, it was most careless of me not to check this out ahead of time. But in spite of my oversight, isn't it every ethical salesman's responsibility to fully inform the customers of their discount programs and anything else the customers may not know about. In all my previous car buying experiences, the first thing any salesman would tell me was all the discounts that were available to me as a customer. This sneaky salesman at the dealership sensed I was eager to buy and therefore deliberately hid that info from me. Not having that info, I made the worst possible deal at the dealership. Think about it, if they are bold enough to hide public info from you and hope you don't find out about it, imagine what else they might also hide from you. More

Five Star Service I recently purchased my first Lexus! a 2015 IS350 F-Sport. Apart from the car being AWESOME! the whole purchase experience at DVN Lexus was GREAT! Geo I recently purchased my first Lexus! a 2015 IS350 F-Sport. Apart from the car being AWESOME! the whole purchase experience at DVN Lexus was GREAT! George Tzamalis was great to deal with and very helpful and even went as far as to pick me up from home. I would definitely recommend DVN Lexus and George to my friends or anyone interested in purchasing a new Lexus. More

Excellent Experience I recently purchased a 2015 ES 300 H from DVNL and I was very pleased with the entire experience. My sales consultant - Ken Boualavong was professiona I recently purchased a 2015 ES 300 H from DVNL and I was very pleased with the entire experience. My sales consultant - Ken Boualavong was professional and very pleasant to deal with. His patience and advice made our car buying experience relatively stress free. He also stayed late to accommodate our work schedules. The front staff were courteous and always . Ken and the DVNL team earned our trust and future referrals. More

Stellar service We bought the new 2015 NX200T from DVN Lexus just this past month. You will get very attentive service and all our concerns were answered with ease w We bought the new 2015 NX200T from DVN Lexus just this past month. You will get very attentive service and all our concerns were answered with ease with help from Brandon Cao. I sympathize with some of the past customers who had left poor reviews for this dealership but fortunately, our experience with buying our new vehicle was super mostly thanks to Brandon. More

Excellent Service as usual I've had a Lexus since 2009 and have alway had a good experience. Hourly rate is a bit high but I'm always confident the job was done properly and to I've had a Lexus since 2009 and have alway had a good experience. Hourly rate is a bit high but I'm always confident the job was done properly and to the highest standard. More

Excelent service Recently I swapped my 2013 RX to 2015 as before I dealt with Jim. As usual excellent service and communication, everything went so smoothly in coup Recently I swapped my 2013 RX to 2015 as before I dealt with Jim. As usual excellent service and communication, everything went so smoothly in couple hours. It will be very good if at least half of salespersons provide service that Jim does. Once again excellent service,professional approach. Thanks Jim. More

Excellent service I recently purchased an 2013 RX350 and was very impressed with the service provided by Mustafa. I would definitely recommend him to any of my friends I recently purchased an 2013 RX350 and was very impressed with the service provided by Mustafa. I would definitely recommend him to any of my friends or relatives who are looking to purchase a Lexus. More