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Don Valley North Lexus
Markham, ON
163 Reviews
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163 Reviews of Don Valley North Lexus
May 21, 2025
There CPO ( certified pre owned ) 150 point inspection is nothing but a sales tactic. Why I state that is what I experienced drive off the Don Valley North Lexus lot with my used 2022 RX350 sport f with 34,8 nothing but a sales tactic. Why I state that is what I experienced drive off the Don Valley North Lexus lot with my used 2022 RX350 sport f with 34,800 klm on it. As soon as my back tires left the lot the message centre came on LOW ON WINDOW WASHER FLUID “. How does the technician miss such a basic part of the 150 point inspection?? It’s because he couldn’t be bothered doing it. So you think you’re getting a vehicle that the salesman told you don’t worry because everything is inspected to reassure you that ur getting a good vehicle. You can imagine my disappointment at this point. I had a 400 mile journey ahead of me and no time to go back and xxxxx about this. Nobody would have cared anyway!! My RX350 is an ALL WHEEL DRIVE. When you have to replace a tire on any all wheel drive vehicle it is common knowledge at any tire centre or professional dealership that if there is 2/32” difference between any of the 3 original tire and the new one then it is recommended to change all for. If not the handling of the vehicle will be compromised especially in an emergency situation and on any wet or snowy roads. The computer cannot compensate properly as it is getting bad information from the tires. The actual diameter of the worn tires is smaller then the newer one. Goggle this on the internet if you don’t believe me. My tires had 4/32” difference between the most worn tire at 4mm ( 5/32”) and the newer tire at 7mm (9/32”) ( these are the measurements on the mechanical fitness papers ). That’s double the recommended difference. I was sold a vehicle with a very compromised handling ability which is dangerous, especially in an emergency situation. But remember it had a CPO 150 point inspection. “WHAT A JOKE “!! Most people buying vehicle would not know stuff like this and that’s what dealership are counting on and get away with short cuts like this. Then when you go back for serving they will tell you you need four new tires. I do mechanical work on many vehicles from Corvettes and presently own a Ford Shelby GT 500. I am very knowledgeable when it comes to vehicles. . I wish I could include pictures backing everything I have stated but just google it. Also on my f irate review they responded by telling me to reach out to them. I called the WEIN’S Auto Group and spoke to a person who took down my info and told me a manager would be in contact with me soon. Never happened. Then I spoke with a representative at the same WEIN’S outfit and she did not understand anything about All Wheel Drive and tires being replaced on them. She told me she would email me her email address and I could send her pictures backing everything I was stating. She never emailed me back. Don Valley North Lexus and the WEIN’S Auto Group “ DON’T CARE “ about “ CUSTOMER SATISFACTION “ !!! More
by Pauldifant24
Employees Worked With
Weins Canada
March 22, 2025
Fantastic Interaction Once Again with the Crew from Don Valley North Lexus. This will Be my 2nd purchase with this Phenomenal Dealership, But certainly not My Last. The team of 3 that Assisted me consisted Valley North Lexus. This will Be my 2nd purchase with this Phenomenal Dealership, But certainly not My Last. The team of 3 that Assisted me consisted of the Attentive G.M. Bob Tsikas, whose time, and attention I very much appreciated (How's the Goat,LoL). I think this Gentleman runs a smooth Operation. Then My Sales Professional Raheel, Who Once Again made The whole car buying process a Delight from start to finish. Great communication ,and warmth of personality, I could not hand my money over fast enough, LoL. Lastly I would like to acknowledge my Lexus Tech Pro Leo. So helpful ,And kind in assisting me in learning the features of the car, and providing all the information I required to get me on my way. Cheers to Don Valley North Lexus, More
by Peter G
Employees Worked With
Weins Canada
March 14, 2025
The service department at Don Valley North Lexus is also highly rated. Customers have noted that the service managers, like Bobby Chan provide excellent recommendations and ensure a smooth service experien highly rated. Customers have noted that the service managers, like Bobby Chan provide excellent recommendations and ensure a smooth service experience. More
by Xia , Deng
Employees Worked With
Bobby Chan
March 04, 2025
The service department at Don Valley North Lexus is also highly rated. Customers have noted that the service managers, like Bobby Chan, provide excellent recommendations and ensure a smooth service experien highly rated. Customers have noted that the service managers, like Bobby Chan, provide excellent recommendations and ensure a smooth service experience More
by liu
Employees Worked With
Bobby Chan
January 17, 2025
Recently we had the pleasure of working with Mr. Kevin Schleifer of Donvalley North Lexus and it was an amazing experience. From the moment my wife and I walked in, we felt very welcomed and Kevin be Kevin Schleifer of Donvalley North Lexus and it was an amazing experience. From the moment my wife and I walked in, we felt very welcomed and Kevin became very friendly and showed us the available choices in NX 350 Lexus cars which we wanted to purchase. He is very professional and knowledgeable, answered all our questions to our satisfaction. We could sense his genuine commitment in finding the best car to our needs and not just selling a car .From the time we met him It took only two days to get the best deal, and drive the car out from the dealership after arranging the lease. We are completely satisfied and pleased. Dr.K.Vijay More
by Sudbury. Vijay
Employees Worked With
Weins Canada, Insocial Account
December 19, 2024
We dealt with Mo Al Tawil to exchange our car with an upgraded model. Mo was very much helpful and did his best to help us. We have never meet a sales associate like Mo. We sincerely thank Mo for all his upgraded model. Mo was very much helpful and did his best to help us. We have never meet a sales associate like Mo. We sincerely thank Mo for all his support and recommend Mo for everyone. Thanks a lot Mo. You are the BEST More
by Cherukuri_sr
Employees Worked With
Mo Al Tawil, Weins Canada
December 14, 2023
I bought my car earlier this year from this dealership and had one of best experiences then. But on my return today to get my car serviced I was so exited to see that the service level was even a notch be and had one of best experiences then. But on my return today to get my car serviced I was so exited to see that the service level was even a notch better. My service manager Michelle Singh showed great patience and professionalism around our questions about the service and answered each one of them to the best of our expectations. I am so glad to have chosen Don Valley Lexus! More
by ripneetsingh
Employees Worked With
Michelle Singh, Weins Canada
August 31, 2023
I went to Don Valley North Lexus at first time. I met one of sales associates, Jennifer Shao. She is very well knowledge with what she is doing. Her quote can't be comparable to another Lexus. I hi I met one of sales associates, Jennifer Shao. She is very well knowledge with what she is doing. Her quote can't be comparable to another Lexus. I highly recommended to see Jennifer. More
by tjongl
Employees Worked With
Weins Canada
August 30, 2023
I purchased my very first car at Don Valley North Lexus and I had an amazing experience! Soumil Mehta provided exceptional customer service throughout the whole process, from beginning to end . Since I wa and I had an amazing experience! Soumil Mehta provided exceptional customer service throughout the whole process, from beginning to end . Since I was a first time buyer and first time car owner, he understood my needs and he was able to meet and exceed all of my expectations. His professionalism, skill and knowledge and patience made this a very memorable experience and I love my new UX 250h! I would definitely recommend him to my friends and family on their next car purchase. Thank you Soumil ! More
by Marlee
Employees Worked With
Insocial Account
August 29, 2023
I purchased my very first car at Don Valley North Lexus and had a great purchasing experience. Soumil Mehta provided exceptional customer service throughout the whole process, from beginning to the end. H and had a great purchasing experience. Soumil Mehta provided exceptional customer service throughout the whole process, from beginning to the end. He understood my needs and was able to meet and exceed my expectations. He demonstrated professionalism, skill and knowledge. He went above and beyond his call of duty to ensure that my first car purchase and owning my first car ever, went smoothly. I am so happy with my UX250h. I would definitely recommend him to friends and family for their next car purchase! Thank you Soumil for everything! More
by Marlee
Employees Worked With
Insocial Account
