Dixie Mitsubishi

Nice guy Duran Miller I just drop by to look the suv rvr in this guy duran miller help me out on the spot.... He give me what i want...he help me alot ... Very very nice gu I just drop by to look the suv rvr in this guy duran miller help me out on the spot.... He give me what i want...he help me alot ... Very very nice guy i feel comfortable and im so satisfied . And the guy from financing help me a lot ... And their manager too mr. Danny... All i can say thanks guys.... More

Typical dealership service, pushy, unreliable, expensive I stopped coming here a few years ago, and then recently returned for service. After the last visit, I was immediately reminded of why I stopped comin I stopped coming here a few years ago, and then recently returned for service. After the last visit, I was immediately reminded of why I stopped coming to this dealer for service. You can bring your vehicle in for one problem but after they're done with their diagnosis, you'll usually have several more issues that they will find. They will then push heavily that you have it done immediately, will go so far as to tell you it's a "safety issue" and you better get it done quickly. I had a major servicing done on the vehicle and then a few days later after maybe driving the car a total of 20 km, the check-engine light came on. Brought the vehicle back in, my issue was resolved to the tune of over $1000. Drove off, and then sure enough, about a week later the engine light came on again. Thinking it must surely be a glitch, I found out from the service dept. that it's another safety issue, cost of over another $1000. Well, then again, the check-engine light came on, maybe 200 km later. Did not bring it back, took it to another place and have had no issues since. They will push you and gouge you. One customer when I was there had his vehicle hit while it was in their parking lot overnight. He complained about it, but they brushed him off saying they have no responsibility if he left his car overnight on their lot. It was the attitude that she delivered the news to this gentleman that struck a chord with me. Their was no sympathy at all. Anyway, save your money and go elsewhere. Sales must be slow at this place because their service department is surely trying to pick up the slack by fixing what I think are made up "safety issues". More

Great Attitude, Service, and Pricing - Happy Return Customer We just purchased our 2nd Mitsu, and are return customers to Dixie Mitsubishi. With our new RVR being the 8th car we've purchased in the last 15 year We just purchased our 2nd Mitsu, and are return customers to Dixie Mitsubishi. With our new RVR being the 8th car we've purchased in the last 15 years, I can say that this most recent experience has been one of the best so far. We've bought in the past from VW, Chrysler, and Chevrolet dealers from across the GTA. Dixie Mitsubishi has stood apart from the others in several ways. 1. Product - obviously this matters the most, you should buy what you feel meets your needs. We have had no complaints so far with the Mitsubishi products, finding them solid, stylish, and of high value for your money. 2. Pricing - I hate haggling. Some love it, others of us do not enjoy the back and forth. Craig is respectful of this, and goes out of his way to ensure his dealership is competitive and fair. He is very transparent, polite, and not aggressive in his approach. Our experiences with Craig and his sales force have always felt friendly and relaxed but most especially fair. 3. Attitude - we have never felt pressured into a purchase at Dixie Mitsubishi. Unlike other local Mitsubishi dealers (we shopped around to be certain we were getting a good deal, due diligence is important as a consumer), Dixie has been informative about their products and clear in their pricing ~ but most importantly, this all comes with professionalism, and not pressure! Another local dealer took our license and credit card before they'd even talk about pricing, and were cagey about returning our documents when we wanted to walk out! This type of practice has happened to us in more than one dealership, but never at Dixie Mitsubishi. Hani was our salesperson, and he was thorough and professional. Never pushy and extremely attentive to our questions and needs, Hani sets the bar for other sales professionals in this field. We were highly satisfied with his help throughout our most recent vehicle purchase. 4. Service - we have returned to this location for basic service such as oil changes and tire storage. With a warranty that is as solid as Mitsubishi's, and reputation for solid vehicles, we've so far not needed any other work. Evan and Michelle in service are always accommodating and helpful, and again, it has been a pleasure to return here even for the small basic services. Overall - Dixie Mitsubishi works hard and uses a team approach to meet your needs. I'd highly recommend giving them a look, you won't regret it! More

Great service department. Their advisor Evan is very knowledgeable, friendly and honest. Their techs also care about doing a good job. I watched a tech move large chunks of ice from a packing spot befo knowledgeable, friendly and honest. Their techs also care about doing a good job. I watched a tech move large chunks of ice from a packing spot before parking an evo there. Just shows the staff care from top to bottom. Have been servicing my evo there for 2 years now and have very high standards for dealerships. Thanks Evan and all the guys at Dixie Mitsu! More

Very professional and friendly service, I feel like they cared about me not about just to sell something to me. Candy, the receptionist was very friendly and carrying, Linda is always helpful when I called cared about me not about just to sell something to me. Candy, the receptionist was very friendly and carrying, Linda is always helpful when I called and had some questions. I just really enjoyed being there and would absolutely recommend that dealership to everyone. Thank you for a great customer service and I enjoy the vehicle, there is a problem with a mirror on driver side but it is manufacturing and they promised to help so I don't worry about it because they always kept their promises so far :) More

Do not come here to buy a used car or trade in your car! They give you the bare minimum for your trade in while charging through the roof for the used car Both managers are idiots. Once the bills for They give you the bare minimum for your trade in while charging through the roof for the used car Both managers are idiots. Once the bills for the car are paid they do not care or treat you with respect. I bought the vehicle with wrong documentation and had to spend hundreds to fix. No one cared. Worst dealership I have ever been too They force you into purchase a car and play little games like charging your credit card $1000 before you put an offer on a car so if you back out you do not get it back More

1/10. Worst experience with car service that I've ever had. I literally would never recommend this place to anyone. DO NOT COME HERE TO BUY A CAR, SERVICE A CAR OR TO EVEN LOOK AT A CAR. Please re-th ever had. I literally would never recommend this place to anyone. DO NOT COME HERE TO BUY A CAR, SERVICE A CAR OR TO EVEN LOOK AT A CAR. Please re-think and re-evaluate if you had thoughts of going to dixie mitsubishi. More

These vultures ripped my brother off by over charging him over 7K for a 2009 Outlander. Mitsubishi makes great cars but the greed of this people are so unethical to cheat a new immigrant into buying a scar f over 7K for a 2009 Outlander. Mitsubishi makes great cars but the greed of this people are so unethical to cheat a new immigrant into buying a scar for 20% more than its worth. Cyrus was the Sales rep and was such a charmer but a complete cheat. More

Right from the beginning the car salesman knew nothing about the products he was selling. I had multiply issues while trying to purchase the car. I ended up dealing with someone else in the same dealershi about the products he was selling. I had multiply issues while trying to purchase the car. I ended up dealing with someone else in the same dealership. Next my 2011 lancer would not connect with my iPod or iPhone via USB. I brought it into the service department and was told they could not resolve the issue as it was an apple issue. I explained I knew they were lying because I had done my research before hand. I knew the dealership had to do a software update but was told this is unheard of and that they would not do anything for me. I went to the general manager who admitted he did not know much about the vehicles and was unable to help me. I went to the Ontario Motor Vehicle Issue Coucil and had someone from there contact the dealership. The next day I received a message from Evan explaining they had just found a solution to my problem and i had to bring in my car to have the software updated. All of this took about 3 weeks in total when they could of provided better customer service. Instead they cost me time and money. I would never recommend this dealership or Mitsubishi in general. More

Like most car dealerships - this one is operated by crook-minded staff. Will do anything and everything to get your money. After money is pocketed - it's none of their business. Bumper to bumper w crook-minded staff. Will do anything and everything to get your money. After money is pocketed - it's none of their business. Bumper to bumper warranty they gave turned out to be only covering safety - why not call it safety warranty or something? Supplied very little information about car's service record. Failed to clean the car. Instead of somehow making you feel better tried to act like this is all normal and you're imagining. You would think that Mitsubishi dealership selling a Mitsubishi would take care of you (like Walmart would even if you bought $5 item) but this is not the case... Having said that - Mitsubishi is an awesome car and I highly recommend. The dealership is probably not owned by Mitsubishi itself but i think that it would be much more beneficial to them if they took care of customers in a same way every other business in Canada takes care of theirs (goes for all dealerships) More