Dixie Mitsubishi

Average Since I have an RVR it is not easy to find a service station that has hands on exprience with this model. Especially when it comes to the electronics. Since I have an RVR it is not easy to find a service station that has hands on exprience with this model. Especially when it comes to the electronics. I think no one can do it better than Mitsubishi. Since you're the only ones so far well equipped to service. Besides, I get good and friendly customer service. You guys are always quick with your servicing. Except for one instance where I was misinformed about a pricing over the phone and was given a shock when I turned up for my appointment. The manager was not very helpful and kept saying I am new here. He told me they will check with the lady who gave the wrong information and get back to me, which they never did. More

Exellent Service Just bought a new car here because of the quality of the car, but more importantly the excellence of their staff. Very excellent, understaning and pa Just bought a new car here because of the quality of the car, but more importantly the excellence of their staff. Very excellent, understaning and patient staff. We were serviced by Roman Marenych and he was very knowledgable about all cars and extremely helpful in picking the right package for the right price. Would recommend. More

Great experience It was nice to come and get the vehicle serviced .Had a good experience .The oil used is definitely superior as the vehicle performance improved It was nice to come and get the vehicle serviced .Had a good experience .The oil used is definitely superior as the vehicle performance improved More

Servicing my brand new Mitsubishi Outlander Stuff was friendly and polite, appointment time is kept firm. The technical guys really did their best trying to resolve my problem. Would recommend t Stuff was friendly and polite, appointment time is kept firm. The technical guys really did their best trying to resolve my problem. Would recommend this dealership for sales and service. More

Very good dealership and service the customer service is prompt and very accommodating. The car is clean after the service and the advisor does not pressure you for anything regardin the customer service is prompt and very accommodating. The car is clean after the service and the advisor does not pressure you for anything regarding the car maintenance More

Status The team was very good at maintaining communications / status throughout the service request. The additional service advice and reports assure me the The team was very good at maintaining communications / status throughout the service request. The additional service advice and reports assure me the service requirements are met and our family safety is a priority to the team. Thanks. I have a problem with the charges to program the tire preasure sensers when the winter to summer tires are exchanged every year. This needs review. More

Battery It was good that the vehicle was taken in right the way. A mechanic was available. Since I was at a dealership I didn't have to wait too long. Custome It was good that the vehicle was taken in right the way. A mechanic was available. Since I was at a dealership I didn't have to wait too long. Customer service was ok. Michelle darling, you are great, but the way talk about the stone chips in the paint, scratches and little dents, it's feels like an awful thing. There isn't much I can do about things like that. Sorry for having chipped paint. Sometimes it's beyond our control. Also would like to bring up a previous event. Within the first 12 months the back viper was damaged. When I called to enquire about the price I was told how much it would cost to purchase and install. I didn't come in to replace it. When I did come in, and happen to be 16 months after the purchase, I was told it was under warranty for the first 12 months. I was disappointed that no one had mentioned this to me when I called the first time. If they would have said, " I can see you are enquiring about such and such part. Did you know that this part is under warranty? Since it is damaged we would be happy to replace it for you......" This would be 10 out of 10 customer service. More

Great I arrived at the dealership for my scheduled appointment. I was extremely pleased that the appointment started On time. Furthermore, the timeline quot I arrived at the dealership for my scheduled appointment. I was extremely pleased that the appointment started On time. Furthermore, the timeline quoted to complete the service was down to the minute. I was very appreciative that the dealership took my time into consideration. They completed my service in a timely manner. Thank you. More

Great Service I've been attending Dixie Mitsubishi for years when it comes to my services because they're bottom line professionals. Prices are low and customer ser I've been attending Dixie Mitsubishi for years when it comes to my services because they're bottom line professionals. Prices are low and customer service is remarkable. More

Regular service B for my Lancer I have given my overall rating as excellent for couple of reasons. First, I was attended promptly and was offered my technician of choice. Yes I did c I have given my overall rating as excellent for couple of reasons. First, I was attended promptly and was offered my technician of choice. Yes I did call up before and made up an appointment , and appreciate that Michelle and service team honored the same. Second, besides my regular service, I was given quite a few detailed feedback on other tuneups. Like everyone else, I will spend my buck where it matters most, and I will keep a lookout for good deals to take advantage of the same. And it was important that I was made aware of these tuneups, since typically we tend to overlook the given. Overall service quality highly professional and very helpful. Prices are definitely competitive here.Thank you. More