Direct Nissan (Dealership)

I purchased two cars from them, a Murano and a Kicks 2021, and my overall experience is degrading year after year. There is huge change in the sales team, and service quality has gone to rock bottom 2021, and my overall experience is degrading year after year. There is huge change in the sales team, and service quality has gone to rock bottom. The service advisors don't take care of the problem. Sales team after sales team doesn't care of customers who reported feedback to service managers without any luck of a response. I would not purchase my next vehicle in this dealership. Their service team is a bunch of waste team I have been reporting an issue since the purchase and they asked me to pay additional amount to just check standard problem More

I came two days ago for service. I want to write a review specifically about Kim, a staff member at the dealership .She has been very helpful in answering all my questions and resol I want to write a review specifically about Kim, a staff member at the dealership .She has been very helpful in answering all my questions and resolving all issues. She's been patient and kind, and went the extra mile in helping me and making me feel like a valued customer. She is an excellent member of the company and I am very happy with the service and attention she has given me. More

Today I came for my service appointment at 1:00pm and now 2:00pm my vehicle is still parked in the parking lot. I took time off from my office, these people do not respect and honor the appointment. I am fru 2:00pm my vehicle is still parked in the parking lot. I took time off from my office, these people do not respect and honor the appointment. I am frustrated. More

This is my life’s first vehicle and Direct Nissan made the journey so smooth. Got my vehicle in a week; my dream vehicle in a week and approval in a day. Thank You Cristhian and Aarman. the journey so smooth. Got my vehicle in a week; my dream vehicle in a week and approval in a day. Thank You Cristhian and Aarman. More

It's very nice experience to deal with, specially thanks Chris and Arman must recommend other Chris and Arman must recommend other More

Best sale and service and very friendly. I will recommend to visit. Quick and clear communication , No pressure didn’t feel rushed I will recommend to visit. Quick and clear communication , No pressure didn’t feel rushed More

Chris was energetic, excited, helpful and friendly. Working with him to find the right car was a wonderful experience and I would definitely come back to him for all my car needs. Working with him to find the right car was a wonderful experience and I would definitely come back to him for all my car needs. More

Happy with my third experience with Nissan, Thank you Cris with your usual professional work Cris with your usual professional work More

Great experience every time I visit. Top notch customer service team, love their sincerity in servicing recommendations. Kim is very personable, goes above and beyond to ensure customer Top notch customer service team, love their sincerity in servicing recommendations. Kim is very personable, goes above and beyond to ensure customer satisfaction. Definitely going back for future needs. Ershad Oct 2022. More

If you are planning to get a new Nissan, ask for Cristhian, you will get a very professional service and all the information that you need to make a well informed purchase. Cristhian, you will get a very professional service and all the information that you need to make a well informed purchase. More