Dearborn Ford

We are very pleased with this Dealership. Staff was friendly courteous and professional. IWe were on a holiday trip when we started hearing a strange noise. We saw the Dealership and pulled i Staff was friendly courteous and professional. IWe were on a holiday trip when we started hearing a strange noise. We saw the Dealership and pulled in with no prearranged appointment. We were towing our trailer and had no place arranged to camp as we were just passing through the city. The service advisor spoke with one of the managers and they arranged for us to park our trailer right there on the lot. They gave us access to power and water and we were able to use our air conditioning in the trailer as it was a very hot day . They also offered for us to come in to the main service lounge and coffee and snacks. They managed to get our truck in right away. As it turned out the issue was not a major concern and was relatively easy to fix. The tech came and spoke with us to make sure that we were informed on what had happened and answered all questions to our satisfaction. In short every person that we dealt with on this day did a superb job in looking after us . We were very happy to be on our way again within two hours to our next stop on our trip. Nice work Dearborn Ford . We would definitely recommend you to our friends. More

My service representative Brianna was excellent communicating what I needed to know via text and email., Letting me know what was wrong with my truck and got the parts required ordered in a very e communicating what I needed to know via text and email., Letting me know what was wrong with my truck and got the parts required ordered in a very expeditious fashion. It was finished before I had expected. Thank you More

Service was prompt, staff was courteous and helpful and the waiting room was comfortable. Overall a good experience! the waiting room was comfortable. Overall a good experience! More

Great service all the time. Top notch in customer service and always keep you informed of how your vehicle is coming along. Top notch in customer service and always keep you informed of how your vehicle is coming along. More

Efficient and thorough. Pleasant employees who showed an interest in my problems . Work was done on time. Pleasant employees who showed an interest in my problems . Work was done on time. More

Very professional to the point listened and provided choices looking for a new truck and found the perfect one. Thank you. choices looking for a new truck and found the perfect one. Thank you. More

Great experience , fast and friendly free snacks and free merchandise was amazing. I would purchase my next vehicle there and not Manitoba. merchandise was amazing. I would purchase my next vehicle there and not Manitoba. More

I was satisfied with the courteous service people before the mechanic she even touched my truck.. the mechanics did and actually job of finding the issues correcting them in a timely fashion. the mechanic she even touched my truck.. the mechanics did and actually job of finding the issues correcting them in a timely fashion. More

Friendly people, great service setting up uppointment and keeping us up to date on progress. Work completed on schedule. keeping us up to date on progress. Work completed on schedule. More