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Dearborn Ford

Kamloops, BC

4.9
283 Reviews

2555 Trans Canada Hwy E

Kamloops, BC

V2C 4B1

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283 Reviews of Dearborn Ford

January 23, 2026

They were great at getting a hold of me when my car was done. When I checked on what was being done I found a problem. They quickly rectified it. More

by mlhairy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
Feb 07, 2026 -

Dearborn Ford responded

Thanks for the feedback and I am happy to hear the team was able to resolve your issue in a timely fashion! We look forward to seeing you again soon! Nels Kelly, General Manager

December 29, 2025

Brianna Franzen is top notch. Honest, explains everything in detail and is a pleasure to deal with. She really is the only reason why I keep bringing my fleet vehicles back. Top a More

by chris
Recommend Dealer
Yes
Employees Worked With
Doug
Feb 07, 2026 -

Dearborn Ford responded

Hi Chris! Thank you for the 5 star review and for ackowledging Brianna’s outstanding customer service. We’re delighted to hear that from a valued client. We look forward to serving you again in the future! :) - Nels Kelly, General Manager

December 10, 2025

We were looked after very well. We were kept informed as to what work had to be done, plus price as to what it would cost..Great Communication and Mechanic Work. Thank you More

by MaggieGeorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
Feb 07, 2026 -

Dearborn Ford responded

You’re very welcome, Maggie! It means a lot to hear that our team provided you with great care during your service visit 😊 - Nels Kelly, General Manager

November 21, 2025

Great service team. Had my truck in and out the same day. They communicated very professionally. More

by blefferson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kourtenay
Feb 13, 2026 -

Dearborn Ford responded

Hey Blefferson! Thank you for the 5‑star review. We strive to provide exceptional customer service, and it is gratifying to hear that this was reflected in your experience.🙂– Nels Kelly, General Manager

November 20, 2025

The team at Dearborn Ford made this experience so easy for us. Would absolutely recommend them to anyone looking for their next ride. More

by yanastrinczek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lukas, Dan
Feb 13, 2026 -

Dearborn Ford responded

You’re very welcome! Thank you so much for the 5‑star review and your kind words. We’re truly delighted to hear this from a valued client, and we look forward to serving you again in the future! 😊 – Nels Kelly, General Manager

November 18, 2025

Great experience purchasing with Dearborn, Jonas and Rocko were very much on point with setting us up with our needs, it was definitely the best experience in purchasing a vehicle we have ever had. Our More

by AlAnitaQ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonas Rocko
Feb 13, 2026 -

Dearborn Ford responded

Hey Al! Thank you for the 5 star review and for acknowledging our team's outstanding customer service. We’re delighted to hear that from a valued client. We look forward to serving you again in the future! Congratulations on your new vehicle :) - Nels Kelly, General Manager

November 12, 2025

We had a great experience at Dearborn in Kamloops BC. The staff were friendly, personable, knowledgeable, and made the whole process smooth and stress-free. We’re very happy with our new vehicle and the More

by Leblanc_jasonandsonia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris, Victoria, Clint and Rocko
Feb 07, 2026 -

Dearborn Ford responded

Hi Leblanc! We’re happy to hear that our team went above and beyond to provide you with a top-notch customer service experience! Thank you for your trust and we're delighted to serving you again in the future :) - Nels Kelly, General Manager

November 09, 2025

Finance manager says I was approved for a loan has me drive 2 hours to the dealership and had me go out on a test drive on a new ford after the test drive she came out to tell me I wasn’t approved for th More

by thewindingpath
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
No need
November 08, 2025

I can’t thank Justin Grover and his team enough for their outstanding service! They went above and beyond to help me find the perfect truck for my business. Justin made sure every detail was right and that More

by Kabinamoving
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Grover
Feb 07, 2026 -

Dearborn Ford responded

Hi Kabina! Thank you for the 5 star review and for acknowledging our staff for their outstanding customer service. We’re delighted to hear that. We look forward to serving you again in the future! :) - Nels Kelly, General Manager

October 10, 2025

I was very pleased with the treatment and service I got when I brought my car in for a repair. The majority of the people I talked to on the phone were very accommodating with requests! I had to wait for a More

by Hot Head!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan McCauley
Feb 07, 2026 -

Dearborn Ford responded

You’re very welcome! It means a lot to hear that our team provided you with great care during your service visit 😊 - Nels Kelly, General Manager

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