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Dearborn Ford

Kamloops, BC

4.9
301 Reviews
Call Dealership (250) 372-7101
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2555 Trans Canada Hwy E

Kamloops, BC

V2C 4B1

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301 Reviews of Dearborn Ford

May 02, 2026

Customer service is second to none at Dearborn Ford they always take care the customers and never oversell. It’s always fun in the service centre with the staff treating you as family. A clean and comfortab More

by Spidy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail Hooykaas , Miranda De Pfyffer
Report | Print
May 18, 2026 -

Dearborn Ford responded

Hi Spidy thanks for taking the time to talks about your service experience. At Dearborn we always want to put the customer first and I am so glad to see Gail, Miranda and the team looked after you Regards Nels Kelly General Manager

May 01, 2026

Want to leave a dealership with a smile? Go to Dearborn Ford in Kamloops!! Their service center has never let me down and I didn’t even purchase my F-150 at this dealership. The staff in ser More

by Cory.fidler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christi Armstrong / Miranda de Pfyffer
Report | Print
May 19, 2026 -

Dearborn Ford responded

Hi Cory thanks for taking the time to leave our service department a review. Yes it is true you dont have to buy your vehicle from us to receive great service. Now we even meet you at your vehicle in the service drive to make that experience even better. Thanks again Cory and we will see ya next time Regards Nels Kelly General Manager

April 30, 2026

Excellent service and very friendly staff. I will definitely continue to bring my vehicle here More

by fordboy99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail Hooykaas, Miranda DePfyffer
Report | Print
May 19, 2026 -

Dearborn Ford responded

thank you for taking the time to review us we really appreciate it regards Nels Kelly General Manager

April 29, 2026

We needed an oil change and didn’t have an appointment and they got us in and out with a problemtotalyvawrsome ! More

by bsumners
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All of them
Report | Print
May 19, 2026 -

Dearborn Ford responded

Hi there bsumners. We are so pleased that we got you in right away without an appointment. At Dearborn we really strive to meet the customer where they are at whether that is in time or at there vehicle in our new service drive area. Thank you for taking the time to give us a shout out we all appreciate it. regards Nels Kelly General Manager

April 16, 2026

Always professional, respectful of the customers time, efficient, great communication regarding status of work being done, clear explanations and quotes, follow up so you feel valued. More

by Lor
Recommend Dealer
Yes
Employees Worked With
Jordan Snell, but I forget who checked me on and conversed with me.
Report | Print
Apr 20, 2026 -

Dearborn Ford responded

Hi Lor thanks for taking the time to review our store we truly appreciate it regards Nels Kelly General Manager

April 10, 2026

Great people great service. Prompt and courteous. From the sales staff to maintenance department. Can’t say enough More

by sengelmayer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t get there name
Report | Print
Apr 15, 2026 -

Dearborn Ford responded

Hi Sengelmayer thank you for taking the time to review our team. Our Service department really believes in giving world class service and I am so happy to hear that is what you experienced Regards Nels Kelly General Manager

April 08, 2026

Had a great relationship with Brianna, had a few problems but worked them out between us. More

by nick.kate05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Not sure of their name
Report | Print
Apr 15, 2026 -

Dearborn Ford responded

thanks Nick for taking the time to rate Brianna she does a great job Regards Nels Kelly General Manager

April 07, 2026

They treated me grt . And thats all I wish for !Thank u and dont bother with silly questions . More

by Dzeck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Service girls
Report | Print
Apr 11, 2026 -

Dearborn Ford responded

thank you for your review Regards Nels Kelly General Manager

March 27, 2026

Courteous prompt and on the ball! Good follow up on all work. Clean and organized environment. More

by Elaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
Report | Print
Apr 02, 2026 -

Dearborn Ford responded

Hi Elaine, thanks for taking the time to give us a review we really appreciate it. We truly believe in putting the customer first Regards Nels Kelly General Manager

March 23, 2026

Good service this week! In and out within 45 minutes. Everyone was very nice that I dealt with. More

by CC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna & Miranda
Report | Print
Mar 26, 2026 -

Dearborn Ford responded

Thank you for your review we really appreciate it Regards Nels Kelly General Manager

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