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Dearborn Ford

Kamloops, BC

4.9
283 Reviews

2555 Trans Canada Hwy E

Kamloops, BC

V2C 4B1

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283 Reviews of Dearborn Ford

October 05, 2025

Honest, thorough, open, and friendly. Perfect combination to earn anyone’s trust. Specially mine, cause my trust is not that easy to earn. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
Feb 13, 2026 -

Dearborn Ford responded

Hi Ron! Thank you for the 5-star review and kind words. Our team is committed to providing excellent customer service experience:) -Nels Kelly, General Manager

September 29, 2025

The staff at Dearborn Ford in Kamloops are great friendly people. This is my second vehicle purchased from them. More

by Steven
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad, Rocko & Clint
Feb 13, 2026 -

Dearborn Ford responded

Thank you, Steven for the 5‑star review and your kind words! Our team is committed to delivering excellent customer service, and we truly appreciate your recommendation. 😊 — Nels Kelly, General Manager

September 04, 2025

We are very pleased with this Dealership. Staff was friendly courteous and professional. IWe were on a holiday trip when we started hearing a strange noise. We saw the Dealership and pulled i More

by mpaetz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry. Not known .
Feb 08, 2026 -

Dearborn Ford responded

Wow! We’re very happy to hear that our team went above and beyond to provide you with a top-notch customer service experience! Thank you for your trust and we're delighted to serving you again in the future :) - Nels Kelly, General Manager

September 02, 2025

My service representative Brianna was excellent communicating what I needed to know via text and email., Letting me know what was wrong with my truck and got the parts required ordered in a very e More

by Highmark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
Feb 13, 2026 -

Dearborn Ford responded

Hi Mark! Thank you for the 5-star review and kind words. Our team is committed to providing excellent customer service experience:) -Nels Kelly, General Manager

August 30, 2025

Service was prompt, staff was courteous and helpful and the waiting room was comfortable. Overall a good experience! More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Feb 13, 2026 -

Dearborn Ford responded

Hi Jack! Thank you for sharing your customer service experience. We value every client, and it’s always our goal to provide the best service possible.🙂 – Nels Kelly, General Manager

August 29, 2025

Great service all the time. Top notch in customer service and always keep you informed of how your vehicle is coming along. More

by ronnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie
Feb 08, 2026 -

Dearborn Ford responded

Hey Ronnie! We’re happy to hear that our team went above and beyond to provide you with a top-notch customer service experience! Thank you for your trust and we're delighted to serving you again in the future :) - Nels Kelly, General Manager

August 28, 2025

Efficient and thorough. Pleasant employees who showed an interest in my problems . Work was done on time. More

by Dick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can not remember
Feb 08, 2026 -

Dearborn Ford responded

Thank you, Dick for the 5-star review and your kind words! Our team is dedicated to delivering excellent customer service. Don't hesitate to reach out to us if you need our services 😊 — Nels Kelly, General Manager

August 15, 2025

Very professional to the point listened and provided choices looking for a new truck and found the perfect one. Thank you. More

by doc.bigelow
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas, Dan and Justin
Feb 13, 2026 -

Dearborn Ford responded

Hey Doc! We’re happy to hear that our team went above and beyond to provide you with a top-notch customer service experience! We value every client, and it’s always our goal to deliver the best service possible. If you ever need anything or have any questions, please don’t hesitate to reach out. 😊- Nels Kelly, General Manager

August 14, 2025

Great experience , fast and friendly free snacks and free merchandise was amazing. I would purchase my next vehicle there and not Manitoba. More

by Pesim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Feb 13, 2026 -

Dearborn Ford responded

Hey Pesim! Thank you for the 5-star review and your kind words! Our team is dedicated to delivering excellent customer service. Don't hesitate to reach out to us if you need our services in the future😊- Nels Kelly, General Manager

August 11, 2025

I was satisfied with the courteous service people before the mechanic she even touched my truck.. the mechanics did and actually job of finding the issues correcting them in a timely fashion. More

by Ihaullogs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Receptionist, service personnel, and Mechanic
Feb 08, 2026 -

Dearborn Ford responded

Thank you!! It means a lot to hear that our team provided you with great care during your service visit 😊 - Nels Kelly, General Manager