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Dearborn Ford

Kamloops, BC

4.9
279 Reviews
Call Dealership (250) 372-7101
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2555 Trans Canada Hwy E

Kamloops, BC

V2C 4B1

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279 Reviews of Dearborn Ford

August 30, 2025

Service was prompt, staff was courteous and helpful and the waiting room was comfortable. Overall a good experience! More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Feb 13, 2026 -

Dearborn Ford responded

Hi Jack! Thank you for sharing your customer service experience. We value every client, and it’s always our goal to provide the best service possible.🙂 – Nels Kelly, General Manager

August 29, 2025

Great service all the time. Top notch in customer service and always keep you informed of how your vehicle is coming along. More

by ronnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie
Report | Print
Feb 08, 2026 -

Dearborn Ford responded

Hey Ronnie! We’re happy to hear that our team went above and beyond to provide you with a top-notch customer service experience! Thank you for your trust and we're delighted to serving you again in the future :) - Nels Kelly, General Manager

August 28, 2025

Efficient and thorough. Pleasant employees who showed an interest in my problems . Work was done on time. More

by Dick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can not remember
Report | Print
Feb 08, 2026 -

Dearborn Ford responded

Thank you, Dick for the 5-star review and your kind words! Our team is dedicated to delivering excellent customer service. Don't hesitate to reach out to us if you need our services 😊 — Nels Kelly, General Manager

August 15, 2025

Very professional to the point listened and provided choices looking for a new truck and found the perfect one. Thank you. More

by doc.bigelow
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas, Dan and Justin
Report | Print
Feb 13, 2026 -

Dearborn Ford responded

Hey Doc! We’re happy to hear that our team went above and beyond to provide you with a top-notch customer service experience! We value every client, and it’s always our goal to deliver the best service possible. If you ever need anything or have any questions, please don’t hesitate to reach out. 😊- Nels Kelly, General Manager

August 14, 2025

Great experience , fast and friendly free snacks and free merchandise was amazing. I would purchase my next vehicle there and not Manitoba. More

by Pesim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Feb 13, 2026 -

Dearborn Ford responded

Hey Pesim! Thank you for the 5-star review and your kind words! Our team is dedicated to delivering excellent customer service. Don't hesitate to reach out to us if you need our services in the future😊- Nels Kelly, General Manager

August 11, 2025

I was satisfied with the courteous service people before the mechanic she even touched my truck.. the mechanics did and actually job of finding the issues correcting them in a timely fashion. More

by Ihaullogs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Receptionist, service personnel, and Mechanic
Report | Print
Feb 08, 2026 -

Dearborn Ford responded

Thank you!! It means a lot to hear that our team provided you with great care during your service visit 😊 - Nels Kelly, General Manager

August 09, 2025

we were treated very well lovely waiting area. They had to order a park and got it in and had it fixed in record time. More

by rjblfoster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Franzen
Report | Print
Aug 10, 2025 -

rjblfoster responded

We were treated very well lovely waiting area

Aug 10, 2025 -

rjblfoster responded

We were treated very well lovely waiting area

Feb 08, 2026 -

Dearborn Ford responded

Thank you for the 5 star review and the kind words. We appreciate it🙂 - Nels Kelly, General Manager

August 08, 2025

Friendly people, great service setting up uppointment and keeping us up to date on progress. Work completed on schedule. More

by Polska65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie
Report | Print
Feb 08, 2026 -

Dearborn Ford responded

Hey Polska! Thank you for the 5-star review and the kind words. It means a lot to hear that our team provided you with great care during your service visit 😊 - Nels Kelly, General Manager

August 07, 2025

Great customer service in the service department Friendly staff, prompt service and issues explained thougherly More

by Marcel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Feb 13, 2026 -

Dearborn Ford responded

Hey Marcel! Thank you! It really means a lot to hear that our team took great care of you during your visit. We’re so glad you had a good experience! 😊 – Nels Kelly, General Manager

August 05, 2025

From my salesman to the business manager to my finance manager, everyone was so knowledgeable and willing to help me find the right vehicle for me and make the deal work. Very friendly atmosphere and I wa More

by pittielover77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Marshall, Brock Ducross, Kaleena Harder
Report | Print
Feb 13, 2026 -

Dearborn Ford responded

Hi Pittie! Thank you for the 5 star review and for acknowledging our staff for their outstanding customer service. We’re delighted to hear that. We look forward to serving you again in the future! :) - Nels Kelly, General Manager

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