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Dearborn Ford

Kamloops, BC

4.9
279 Reviews

2555 Trans Canada Hwy E

Kamloops, BC

V2C 4B1

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279 Reviews of Dearborn Ford

June 04, 2025

They said it would be 2 hours for my car to be ready and it was ready before 2 hours and the people who work there are really really Pleasant and knowledgeable More

by JEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
Feb 11, 2026 -

Dearborn Ford responded

Thank you, Jeb for the 5-star review and your kind words! Our team is dedicated to delivering excellent customer service. Don't hesitate to reach out to us if you need our services 😊- Nels Kelly, General Manager

May 29, 2025

Service work performed on time and as promised. Loaner vehicle was no hassle and gave me flexible time for errands. More

by Gerry Lenarcic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana
Feb 13, 2026 -

Dearborn Ford responded

Thank you Gerry! It really means a lot to hear that our team took great care of you during your visit. We’re so glad you had a good experience! 😊 – Nels Kelly, General Manager

May 24, 2025

Prompt service and keep you well informed on the work progress. People there are super friendly. Shuttle service was fast. More

by Zaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie
Feb 13, 2026 -

Dearborn Ford responded

Hi Zaz! Thank you for the 5‑star review and the kind words. We strive to provide exceptional customer service, and it is gratifying to hear that this was reflected in your experience:) – Nels Kelly, General Manager

May 23, 2025

Fast and courteous service. Texts send to keep me in the loop, courtesy driver and some free bling aftet More

by len beauchamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot rember
Feb 11, 2026 -

Dearborn Ford responded

Hi Len! Thank you for the 5-star review and your kind words! Our team is dedicated to delivering excellent customer service. Don't hesitate to reach out to us if you need our services in the future😊- Nels Kelly, General Manager

May 01, 2025

Dealership managed to get us in on a weekend (visiting for out of town) to fix a ruptured brake line. Gail in service was exceptionally great doing business with. And the massage chair, just what we neede More

by davebulic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail & service technician.
Feb 12, 2026 -

Dearborn Ford responded

Thank you, Dave! It truly means a lot to hear that our team was able to provide you with great service and care during your visit. 😊- Nels Kelly, General Manager

April 30, 2025

Christi was great! She communicated in a timely manner and was more than accommodating. Awesome experience! More

by Mfinch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christi
Feb 12, 2026 -

Dearborn Ford responded

Thank you for the kind words. It truly means a lot to hear that Christi provided you with such great service and care during your visit. 😊Nels Kelly, General Manager”

April 29, 2025

Cassie was wonderful and the service was very quick and professional, would highly recommend Dearborn More

by Jablonskix4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie
Feb 12, 2026 -

Dearborn Ford responded

Hey Jablon! Thank you for the 5-star review and the kind words. It means a lot to hear that our team provided you with great care during your service visit 😊 - Nels Kelly, General Manager

April 12, 2025

Very welcoming and friendly! Although they weren’t able to solve the problem at the time of my appointment, they were more than happy to advocate for me and my concerns and reass More

by sydneymaio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
Feb 13, 2026 -

Dearborn Ford responded

Hi Sydney! It truly means a lot to hear that our team was able to take care of you and resolve your concerns . We’re grateful for your trust and are always here whenever you need us. 😊 – Nels Kelly, General Manager

April 07, 2025

Great communication with me via text, keeping me updated on the progress of the repairs. Parts we brought in over night and the job was completed at the promised time. Very friendly service up front. More

by Mike D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie , Gail
Feb 13, 2026 -

Dearborn Ford responded

Thanks Mike! It means a lot to hear that our team provided you with great service and care during your visit 😊 - Nels Kelly, General Manager

April 04, 2025

Recently bought a 2025 Ford F150 from Dearborn. Our salesperson, Orry, was top notch and very professional. We are very happy with our purchase. More

by rod_tina2000
Recommend Dealer
Yes
Employees Worked With
Orry
Feb 13, 2026 -

Dearborn Ford responded

Hi Rod! It’s great to hear that Orry delivered a top-notch customer service experience. We truly value feedback like yours and appreciate your trust. Congratulations on your new F150 😊 -Nels Kelly, General Manager

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