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Dearborn Ford

Kamloops, BC

4.9
279 Reviews

2555 Trans Canada Hwy E

Kamloops, BC

V2C 4B1

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279 Reviews of Dearborn Ford

July 04, 2025

Punctual friendly service, they provide snacks and the shuttle service works well, always willing to work with you. More

by Dustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gale and Miranda
Feb 11, 2026 -

Dearborn Ford responded

Hi Dustin! It means a lot to hear that our team provided you with great care during your service visit 😊 - Nels Kelly, General Manager

June 23, 2025

Not to bad But as a costumer I dot feel we should be paying for diagnostic when we are already getting our vehicle serviced More

by Daniel Lauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christeen
Feb 11, 2026 -

Dearborn Ford responded

Hi Daniel! Thank you for the feedback. We appreciate it. Our team is committed to providing excellent customer service and we look forward to assisting you again in the future :) -Nels Kelly, General Manager

June 23, 2025

Was on holidays, passing through town pn a Thursday, with engine problems. Dearborn were busy, but got me in on Saturday, diagnosed the problem, and got me on the way. Thanks. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service man gave excellent advice
Feb 11, 2026 -

Dearborn Ford responded

Hey Mike! We're so glad we could get you in quickly. Thanks for trusting the Dearborn Ford team and we look forward to serving you in the future! :) - Nels Kelly, General Manager

June 23, 2025

The girl at the front desk was awesome I think her was Brianna and there was coffee and snacks More

by Zeke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
Feb 13, 2026 -

Dearborn Ford responded

Thank you, Zeke for the 5‑star review. We strive to provide exceptional customer service, and it is gratifying to hear that this was reflected in your experience. – Nels Kelly, General Manager

June 17, 2025

Great team. Put my truck on a high priority, Mechanic Vince explained what was to be done for a motor change along with suggestion to replace turbos and why. Ser More

by SVenables
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda, Cassie, Vince and Doug
Feb 13, 2026 -

Dearborn Ford responded

Hey SV! We’re happy to hear that our team went above and beyond to provide you with a top-notch customer service experience! Thank you for your trust and we're delighted to serving you again in the future :) - Nels Kelly, General Manager

June 16, 2025

Grest service excellent work very impressed with how the car performed after the work was done. More

by Kellymillerkelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna, Gail
Feb 13, 2026 -

Dearborn Ford responded

Thank you Kelly! It really means a lot to hear that our team provided you with great care during your service visit. If you ever need anything or have any questions, please don’t hesitate to reach out. 😊 – Nels Kelly, General Manager

June 10, 2025

The Dealership hasn’t changed since 1986, it’s still a top notch dealership I’m sure glad I have decided to change who does my work on my 2 Ford Trucks, the parts guys are fantastic the mechanics know the More

by traveller481
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Taylor, Ken Sodke, Brianna
Feb 11, 2026 -

Dearborn Ford responded

You’re very welcome! Thank you so much for the 5‑star review and your kind words. We’re truly delighted to hear this from a valued client, and we look forward to serving you again in the future! 😊- Nels Kelly, General Manager

June 06, 2025

Dearborn is always professional and very communicative with the issue at hand. Thanks to Cassie on June 4,2025. More

by harv349
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie
Feb 11, 2026 -

Dearborn Ford responded

Hi Harv! Thank you for the 5-star review and your kind words! Our team is dedicated to delivering excellent customer service. Don't hesitate to reach out to us if you need our services in the future😊- Nels Kelly, General Manager

June 04, 2025

Professionals , from selling, servicing and maintenance. I recommend Dearborn Ford in Kamloops BC. Great People!!!! More

by Darren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel in sales and shop personnel.
Feb 11, 2026 -

Dearborn Ford responded

Hi Darren! Thank you for the 5-star review and kind words. Our team is committed to providing excellent customer service experience:) -Nels Kelly, General Manager

June 04, 2025

Friendly staff. Easy to book. Great communication throughout the day. Thorough run down upon pick up. More

by nfreake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie B
Feb 11, 2026 -

Dearborn Ford responded

Hi there! Thank you for the 5-star review and kind words. Our team is committed to providing excellent customer service experience:) -Nels Kelly, General Manager

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