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Dearborn Ford

Kamloops, BC

4.9
283 Reviews
Call Dealership (250) 372-7101
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2555 Trans Canada Hwy E

Kamloops, BC

V2C 4B1

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283 Reviews of Dearborn Ford

March 03, 2024

They diagnosed my problem. And had me on the road within an hour. Great service Highly recommended More

by Scruten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony duhaime
Report | Print
Feb 16, 2026 -

Dearborn Ford responded

It truly means a lot to hear that our team was able to take great care of you and resolve your vehicle issue right away. We’re grateful for your trust and are always here whenever you need us. 😊 – Nels Kelly, General Manager

February 26, 2024

Great friendly and helpful staff. They also are completive in vehicle pricing Really try to make your experience great. More

by jchsmill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail, Mark
Report | Print
Feb 15, 2026 -

Dearborn Ford responded

Thank you JC for the 5‑star review! 🙂 We always aim to deliver top‑notch customer service and the best prices in Kamloops, so it’s great to hear that reflected in your experience!🙂- Nels Kelly, General Manager

February 22, 2024

Very Very good but really expensive for an oil change. Mind you the massage chair and the recliner are an added bonus. More

by Rob
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No idea names
Report | Print
Feb 15, 2026 -

Dearborn Ford responded

Thank you, Rob for the 5‑star review and the kind words. We strive to provide exceptional customer service, and it is gratifying to hear that this was reflected in your experience:) – Nels Kelly, General Manager

February 17, 2024

Very professional but at the same time very personal . Very pleasant to deal with and straight forward regarding any issues with our vehicle. We will definitely have our vehicle serviced at this dealershi More

by laxton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk personal
Report | Print
Feb 15, 2026 -

Dearborn Ford responded

Hi Laxton! Thank you for the 5-star review and kind words. Our team is committed to providing excellent customer service experience:) -Nels Kelly, General Manager

February 15, 2024

Fit me in the day I contacted them. Did the work in less time than anticipated. More

by Watkinsd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maranda
Report | Print
Feb 15, 2026 -

Dearborn Ford responded

Hey Watkins! We're so glad we could get you in quickly. Thanks for trusting the Dearborn Ford team and we look forward to serving you in the future! :) - Nels Kelly, General Manager

January 27, 2024

Very pleased with the professionalism and the staff were very polite and helpful Good to deal eith More

by Nev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Report | Print
Feb 15, 2026 -

Dearborn Ford responded

Thank you Nev! It truly means a lot to hear that our team took great care of you during your visit. We value every client, and it’s always our goal to deliver the best service possible. If you ever need anything or have any questions, please don’t hesitate to reach out. 😊 – Nels Kelly, General Manager

January 09, 2024

We were welcomed and info taken. Car went in for service in very reasonable time. All staff we ran into were very friendly. Only drawback was our person didn’t go over car report as More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
Feb 15, 2026 -

Dearborn Ford responded

Thank you, Linda for the 5‑star review and the kind words. We strive to provide exceptional customer service, and it is gratifying to hear that this was reflected in your experience:) – Nels Kelly, General Manager

January 05, 2024

Logical approach to diagnosing maintenance issue. Kept me informed throughout and had my vehicle ready on time. More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob
Report | Print
Feb 15, 2026 -

Dearborn Ford responded

Hey Peter! Thank you for the 5‑star review and the kind words. We strive to provide exceptional customer service, and it is gratifying to hear that this was reflected in your experience:) – Nels Kelly, General Manager

January 02, 2024

Recently purchased a new vehicle from Dearborn Ford. It was a great, kid friendly experience. Brendan was awesome and answered all the questions I had. More

by AimeeG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Audet
Report | Print
Feb 15, 2026 -

Dearborn Ford responded

Hi Aimee! It’s great to hear that our team delivered a top-notch customer service experience. We truly value feedback like yours and appreciate your trust. Congratulations on your new vehicle. Looking forward to serving you again in the future!:)-Nels Kelly, General Manager

January 01, 2024

Fast and friendly staff. Took my truck in very short notice, provided a ride to run some errands while the completed the work. Highly recommend for your next service. More

by Gregmswift
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail
Report | Print
Feb 15, 2026 -

Dearborn Ford responded

Thank you, Greg for the 5‑star review and your kind words! Our team is committed to delivering excellent customer service, and we truly appreciate your recommendation. 😊 — Nels Kelly, General Manager

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