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Dearborn Ford

Kamloops, BC

4.9
283 Reviews
Call Dealership (250) 372-7101
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2555 Trans Canada Hwy E

Kamloops, BC

V2C 4B1

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283 Reviews of Dearborn Ford

April 08, 2024

Concerns were dealt with in a timely and courteous manner. Very happy with my experience there More

by T.cav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
Report | Print
Feb 15, 2026 -

Dearborn Ford responded

Thank you! It’s great to hear that our team delivered a top-notch customer service experience. We truly value feedback like yours and we appreciate your trust 😊 -Nels Kelly, General Manager

April 05, 2024

Have used the service department multiple times. They have always had good communication and met all timelines. More

by Val K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
Report | Print
Feb 15, 2026 -

Dearborn Ford responded

Thank you, Val for the 5‑star review and the kind words. We strive to provide exceptional customer service, and it is gratifying to hear that this was reflected in your experience:) – Nels Kelly, General Manager

March 28, 2024

Went in for scheduled maintenance, booking was easy, service was completed quickly. No issues at all. More

by pw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
Report | Print
Feb 15, 2026 -

Dearborn Ford responded

We're so glad we could get you in quickly. Thanks for trusting the Dearborn Ford team and we look forward to serving you in the future! :) - Nels Kelly, General Manager

March 24, 2024

Welcoming relaxing space to wait for you vehicle to be looked after. Would highly recommend. More

by 2022 Explorer owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
Feb 15, 2026 -

Dearborn Ford responded

Thank you for the 5‑star review and your kind words! Our team is committed to delivering excellent customer service, and we truly appreciate your recommendation. 😊 — Nels Kelly, General Manager

March 22, 2024

Truck broke down and Ford was able to fix it within a couple hours even though they were half staffed they made it work for me so I could get back to work. More

by JT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure!
Report | Print
Feb 15, 2026 -

Dearborn Ford responded

Thank you, JT! It really means a lot to hear that our team took great care of you and your truck, and that everything was handled in a timely manner. We’re so glad you had a great experience! 😊 – Nels Kelly, General Manager

March 17, 2024

Most accommodating Would definitely return. Everyone was polite, friendly and professional. Would recommend this dealership More

by Dianaeifert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
Report | Print
Feb 15, 2026 -

Dearborn Ford responded

Thank you, Diana for the 5‑star review and your kind words! Our team is committed to delivering excellent customer service, and we truly appreciate your recommendation. 😊 — Nels Kelly, General Manager

March 13, 2024

Absolutely Awesome! They were able to get me in right away to fix my truck and made me feel at home while I waited. More

by JasonJH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Im not sure, a man and lady at service.
Report | Print
Feb 15, 2026 -

Dearborn Ford responded

Hey Jason! We're so glad we could get you in quickly to fix your truck. Thanks for trusting the Dearborn Ford team and we look forward to serving you in the future! :) - Nels Kelly, General Manager

March 08, 2024

We dealt with Miranda and she Was very professional, and kept in contact with us about the issues and also helped with the cost. We very much appreciated her. More

by Chriseve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda
Report | Print
Feb 15, 2026 -

Dearborn Ford responded

Hi Criseve! Thank you for the 5 star review and for acknowledging our staff for their outstanding customer service. We’re delighted to hear that. We look forward to serving you again in the future! :) - Nels Kelly, General Manager

March 07, 2024

Friendly/helpful/goes the extra mile for the customer Professional service/great service and parts staff More

by Barryzapf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail and service manager
Report | Print
Feb 15, 2026 -

Dearborn Ford responded

Hey Barry! We’re happy to hear that our team went above and beyond to provide you with a top-notch customer service experience! We value every client, and it’s always our goal to deliver the best service possible. If you ever need anything or have any questions, please don’t hesitate to reach out. 😊- Nels Kelly, General Manager

March 05, 2024

Was a great experience, they were very interested in making sure that I was able to get the vehicle I was looking for. And that it suited my needs. More

by Jamie_Paksi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent, Tyler, Darcy
Report | Print
Feb 15, 2026 -

Dearborn Ford responded

Hi Jamie! Thank you for sharing your experience. We’re so glad we could help you find the vehicle that best fits your needs. We truly appreciate your trust and are always here if you need anything 😊 — Nels Kelly, General Manager

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