Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dearborn Ford
Kamloops, BC
275 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
275 Reviews of Dearborn Ford
February 04, 2026
Dearborn Ford and Brendan and Clint were awesome in helping me purchase my 2025 ford escape hybrid they went above and beyond what I expected I hard. Even in a major car accident and my car was a total helping me purchase my 2025 ford escape hybrid they went above and beyond what I expected I hard. Even in a major car accident and my car was a total loss I had purchased it in 2019 from them and it made sense to go back to what was familiar they looked after my needs so well thanks everyone More
by Noreencross22
Employees Worked With
Brendan Audet, Clint ,Rick
February 03, 2026
The ladies in service reception are all excellent in their customer service and the communication thru various media is great. I had a large recall maintenance performed which took a week to do and th their customer service and the communication thru various media is great. I had a large recall maintenance performed which took a week to do and they gave me a loaner car for that time. A little feedback though: the engine light came back on after driving about 50km after the recall was completed which was surprising so the car had to go back in for a separate repair. The issue was known to the mechanic before the recall but didn’t tell me about which implied another trip and loaner car etc. The engine light repair could have been performed when the recall repair was done. Nevertheless the service folk there are excellent and will be using Dearborn now that I’ve moved to Kamloops. More
by wardable
Employees Worked With
Brianna and Kristi
December 29, 2025
Brianna Franzen is top notch. Honest, explains everything in detail and is a pleasure to deal with. She really is the only reason why I keep bringing my fleet vehicles back. Top a Honest, explains everything in detail and is a pleasure to deal with. She really is the only reason why I keep bringing my fleet vehicles back. Top a one employee in that young lady. More
by chris
Employees Worked With
Doug
December 10, 2025
We were looked after very well. We were kept informed as to what work had to be done, plus price as to what it would cost..Great Communication and Mechanic Work. Thank you We were kept informed as to what work had to be done, plus price as to what it would cost..Great Communication and Mechanic Work. Thank you More
by MaggieGeorge
Employees Worked With
Courtney
November 18, 2025
Great experience purchasing with Dearborn, Jonas and Rocko were very much on point with setting us up with our needs, it was definitely the best experience in purchasing a vehicle we have ever had. Our Rocko were very much on point with setting us up with our needs, it was definitely the best experience in purchasing a vehicle we have ever had. Our dogs and of course ourselves very much appreciated the swag bags, icing on the cake, thanks again from Al and Anita Q More
by AlAnitaQ
Employees Worked With
Jonas Rocko
November 12, 2025
We had a great experience at Dearborn in Kamloops BC. The staff were friendly, personable, knowledgeable, and made the whole process smooth and stress-free. We’re very happy with our new vehicle and the The staff were friendly, personable, knowledgeable, and made the whole process smooth and stress-free. We’re very happy with our new vehicle and the excellent service we received. We highly recommend!! More
by Leblanc_jasonandsonia
Employees Worked With
Chris, Victoria, Clint and Rocko
November 09, 2025
Finance manager says I was approved for a loan has me drive 2 hours to the dealership and had me go out on a test drive on a new ford after the test drive she came out to tell me I wasn’t approved for th drive 2 hours to the dealership and had me go out on a test drive on a new ford after the test drive she came out to tell me I wasn’t approved for the truck. I then asked how much I was approved for all she would say is it’s not the amount it’s the payments I was approved for it made no sense not to be told what I was approved for.So after a while at the dealership the sales manager tells me that they could get me into another truck and hands me a paper with all the information about the truck, I then asked to see it and he told me it wasn’t on the lot but if I fill out all the paperwork he would bring it up from Vancouver. There was no way I was going to purchase a truck without seeing it first second I told him I didn’t want a white truck a it seemed he was pretty adamant about me buying it. A few days go by and the finance manager texts me about another used truck on the lot that I was interested in and said she could get me on financing that truck which was ok but I asked about the lease option on a new ford that I test drove and she said she could get me financed on that truck which I agreed on the payments. The next day she texted me and asked me to come in to the dealership to pick up the truck I was approved at the payments I agreed on. After about 2 hours go by she texted me again saying that I was not approved for the lease at the price that I agreed at the beginning, but 2 hundred dollars more a month she could get me approved for it. I’m not sure what kind of game they are playing at the dealership but to not tell someone what they are approved for and have the waste your day with driving 4 hrs and sit at the dealership for another 4 hrs is not very professional More
by thewindingpath
Employees Worked With
No need
