Dearborn Ford

First time customer of Dearborn Ford. Kourtney was great in keeping me up to date of my service and went through the results in great detail at the end. Thank you! Kourtney was great in keeping me up to date of my service and went through the results in great detail at the end. Thank you! More

They were friendly. The front counter is very bright n open. The work was done in a timely fashion. The front counter is very bright n open. The work was done in a timely fashion. More

Dearborn Ford and Brendan and Clint were awesome in helping me purchase my 2025 ford escape hybrid they went above and beyond what I expected I hard. Even in a major car accident and my car was a total helping me purchase my 2025 ford escape hybrid they went above and beyond what I expected I hard. Even in a major car accident and my car was a total loss I had purchased it in 2019 from them and it made sense to go back to what was familiar they looked after my needs so well thanks everyone More

The ladies in service reception are all excellent in their customer service and the communication thru various media is great. I had a large recall maintenance performed which took a week to do and th their customer service and the communication thru various media is great. I had a large recall maintenance performed which took a week to do and they gave me a loaner car for that time. A little feedback though: the engine light came back on after driving about 50km after the recall was completed which was surprising so the car had to go back in for a separate repair. The issue was known to the mechanic before the recall but didn’t tell me about which implied another trip and loaner car etc. The engine light repair could have been performed when the recall repair was done. Nevertheless the service folk there are excellent and will be using Dearborn now that I’ve moved to Kamloops. More

They were great at getting a hold of me when my car was done. When I checked on what was being done I found a problem. They quickly rectified it. done. When I checked on what was being done I found a problem. They quickly rectified it. More

Brianna Franzen is top notch. Honest, explains everything in detail and is a pleasure to deal with. She really is the only reason why I keep bringing my fleet vehicles back. Top a Honest, explains everything in detail and is a pleasure to deal with. She really is the only reason why I keep bringing my fleet vehicles back. Top a one employee in that young lady. More

We were looked after very well. We were kept informed as to what work had to be done, plus price as to what it would cost..Great Communication and Mechanic Work. Thank you We were kept informed as to what work had to be done, plus price as to what it would cost..Great Communication and Mechanic Work. Thank you More

Great service team. Had my truck in and out the same day. They communicated very professionally. Had my truck in and out the same day. They communicated very professionally. More