DeGroote-Hill Chevrolet Buick GMC Ltd.

Unimpressed Bought two vehicles from this place and sales ppl were great. I believe its a family owned business and I have no complaints about this area. Service Bought two vehicles from this place and sales ppl were great. I believe its a family owned business and I have no complaints about this area. Service department however is another story. Dropped my car off because i had a free oil change through gm. While I was dropping it off there was a guy in the service department being extremely rude to another customer. They gave me a loaner car for the day (which is great) however it was a piece of junk and disgustingly dirty on the inside. Also had NO gas in it. Upon picking my car up, the "oil life remaining" on my dash was still reading the same percent as when I dropped it off and there was no sticker saying when it would be due for the next oil change. Which leaves me wondering if they even changed it since they weren't getting any money out of me as it was a deal through gm. Buying my vehicle there was a good experience but I will never get IT serviced there again. More

Worst Service Departement Ever Went in for a safety, was told needed to fix sub-frame & Windshield wiper hose. take the car home, fix what was on the written list (these 2 items). Went in for a safety, was told needed to fix sub-frame & Windshield wiper hose. take the car home, fix what was on the written list (these 2 items). when I took the car back, a different mechanic looked @ it and added, rear brakes- drums & pads, sub-frame to be replace, all brake lines. I was upset because I had already spent $150 into fixing the sub-frame, all cash out the window! then, they wanted to charge another $92 for a 2nd "inspection" More

Brake job gone wrong Had a brake job done. The quality of installation was pathetic and the breaks leaked bad with the lines rubbing on the frame, rear diff, main fuel lin Had a brake job done. The quality of installation was pathetic and the breaks leaked bad with the lines rubbing on the frame, rear diff, main fuel line!, as well as the brake fittings leaking and rubbing against the other lines right below the brake reservoir. Overall its cost well over $2000 because Degroote will not honour the 12 months parts warranty for installing bad parts as well the workmanship looked like a amateur technician install yet I demanded a certified technician. They refuse to even understand my situation and I have all the bills of proof and pictures. I would Recommend that you NEVER go to this dealership unless you want poor service. I'm $2000 in debt because of you Degroote I hope you get your Karma you all deserve More