Davis GMC Buick
Medicine Hat, AB
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855 Reviews of Davis GMC Buick
Jon and Allen went far beyond the call of duty to try to make our experience a good one. We asked them to do a few things extra for our used vehicle purchase and they really listened to us and tried their make our experience a good one. We asked them to do a few things extra for our used vehicle purchase and they really listened to us and tried their very best to accommodate us. They were very patient and understanding. More
Hi Tim: I just wanted to tell you about a wonderful Hi Tim: I just wanted to tell you about a wonderful experience that I had this week with your organization. First of all, I will give you a litt Hi Tim: I just wanted to tell you about a wonderful experience that I had this week with your organization. First of all, I will give you a little history. I purchased my 2003 Grand Am from Sorenson’s about eight years ago. Since then I have always kept up with the maintenance and ensured that the car received good care. In fact, it had original tires (until today) because I had only driven about 70,000 kms. Last week I called your Tire Shop and talked with Rob who was polite, humorous and competent. We discussed my need for tires and he gave me recommendations as well as a good quote. Then we scheduled a 9 am appointment for installation and balancing. This morning I drove to the Tire Shop and he greeted me in my car. I explained that there were four things that I was interested in having fixed. He took over from that moment with kindness and competence! Rob and two other employees offered me a ride which I declined because Rob stated that the work would be done in an hour. It was done in 59 minutes! I sat in your lounge with a good book while Rob coordinated with the Lube Shop and the Body Shop. I was surprised (and pleased) to find out that during that time Rob had fixed the oil light and priced the parts for the cosmetic body work I had asked about - all within that 59 minutes! When the tire work was done, Rob then introduced me to Dallas who will be doing the body work next Monday and explained the procedure and pricing to the two of us. He even entered a code into the car wash for the free bonus clean and shine! What a gentleman! When it comes to that rare experience known as Customer Service – he excelled! I love my car! When my son suggests that I buy a new one I always state – “I have a new car!” The work that Rob has coordinated will allow me to continue that mantra for a long time to come! My thanks to your company for hiring good people who know how to meet customer needs! Dr. Linda Hancock More
Have always received GREAT service from Davis whether it be for a new vehicle purchase or any warranty/service work. Always on time & resolve all issues. The follow up phone call is excellent as well. Alway be for a new vehicle purchase or any warranty/service work. Always on time & resolve all issues. The follow up phone call is excellent as well. Always greeted by everyone that is working and happens to walk by no matter if I have to deal with them or not. More
I have always had great service at Davis, and have always been treated well, from the service drive through, oil change bay and the tire shop. Davis services all 5 of my vehicle's, keep up the great service. been treated well, from the service drive through, oil change bay and the tire shop. Davis services all 5 of my vehicle's, keep up the great service. My daughter had her Colorado there and it was broken into and you people were nice enough to cover her 500.00 deductible that meant a lot to us thank you. I always tell people of the great service I recieved at your store. I hope you will communicate my appreciation to the service employees More
I enjoyed the work that was done and I would come back again. The staff was awesome and the work done on my truck I was pleased with. Keep up the good work Sincerely, Ried again. The staff was awesome and the work done on my truck I was pleased with. Keep up the good work Sincerely, Ried More