Davis GMC Buick
Lethbridge, AB
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1,677 Reviews of Davis GMC Buick
Best car purchasing experience yet !! Tyler was extremely helpful from the minute I walked onto the lot the first day just killing sometime looking at new trucks. After talking with him an Tyler was extremely helpful from the minute I walked onto the lot the first day just killing sometime looking at new trucks. After talking with him and taking a test drive and discussing my future needs and wants, Tyler was able to point me in the right direction. He even found trucks that were going to be showing up soon to look at, to help me decide which of the 2 truck options worked best for me. At no point during my experience with Tyler or the sales team at Davis did I ever feel pressured to purchase a vehicle and Tyler made himself available to answer any of the questions that I did have and never made me feel like I was inconveniencing him. The process for me to make up my mind and purchase a vehicle took about a week and a half and the help was there when ever I needed it with no feelings of pressure or being rushed. This is only the fourth vehicle I have bought from a dealership and by far the best experience I have had yet. Would recommend Tyler to anyone looking for a new vehicle. More
Laine Gord was awsome, he made sure all my needs were met in a timely manner. I purchased a used vehicle and turned out great!! I will be purchasing a new Gord was awsome, he made sure all my needs were met in a timely manner. I purchased a used vehicle and turned out great!! I will be purchasing a new vehicle in the near future. Thanks again to Gord the staff and the detailing dept. More
Buying a ConversionVan Nothing but good things to say about our experience, and about dealing with Spencer Cartmell. We were at the time dealing with another dealership on Nothing but good things to say about our experience, and about dealing with Spencer Cartmell. We were at the time dealing with another dealership on a similar van - Spencer's prompt replies to our many questions, both by email and telephone, and attention to detail inspired us to travel from Calgary to Lethbridge, and buy our new van from him, (rather than from the other dealer, who seemed to think he was doing us a favor by responding at all). Spencer is a credit to Davis GMC Buick, and they are lucky to have such a competent, and down to earth and friendly person working for them - he is a credit to their organization! Michael and Mary Dunkley More
Excellent Dealership, Very Friendly staff. Spencer was very courteous, and even had a license plate waiting on the car when i arrived at the dealership. Really liked the car. Was informed that Spencer was very courteous, and even had a license plate waiting on the car when i arrived at the dealership. Really liked the car. Was informed that the dealership was changing the windshield as it had a small crack. Spencer was not pushy at all. When we went into his office he was really good about answering all of my questions. It is very nice to see a salesperson that knows what they are selling! Krista Mclean was also an excellent person to deal with. Krista explained the entire warranty to me before purchasing any of it. I was in my newer car very quickly, actually within 24 hours. This dealership has Excellent sales and finance teams. The next time i need a newer vehicle Davis GM will be my First Stop More
Buying used over the internet Second time I've come from Saskatchewan to purchase a vehicle at a Davis dealership. Both times used, both times Toyota, both times the vehicles were Second time I've come from Saskatchewan to purchase a vehicle at a Davis dealership. Both times used, both times Toyota, both times the vehicles were as advertised. Very pleased More
Amazing experience buying my canyon I dealt with TJ and Tony to buy my canyon and they were great to work with I learnt a lot from them but Jarrett king went above and beyond. I was rea I dealt with TJ and Tony to buy my canyon and they were great to work with I learnt a lot from them but Jarrett king went above and beyond. I was really thinking about buying the Colorado from chev and when I got to Davis Jarret let me test drive his own canyon because there were no floor models to drive he explained so many things to me about the truck and how it works. after I purchased the truck Jarrett took almost another 2 hours to sit in the truck with me and show me how it works. My last two vehicles I bought the people at the dealorship could barely show me how to use my navigation system so it was frustrated. Ive never had someone in Jarrets possession know so much I left with coincidence and excitement about my new truck. Thanks for everything the whole team was great to work with. I will definitely come back to this dealorship. More
A Leader in Service Tyler was extremely helpful in the purchase of our new vehicle. Tyler provided an incredibly seamless and enjoyable experience unlike any other vehicl Tyler was extremely helpful in the purchase of our new vehicle. Tyler provided an incredibly seamless and enjoyable experience unlike any other vehicle purchase we have had to date. No pressure, very informative and possessed an awareness of how the process can often be stressful and mitigated this with care and courtesy. We enjoyed all aspects of the experience and would definitely recommend him as a go to for purchasing a vehicle. More
Ok Sales/Crappy Service! The finance dept wasted my time. I had access to a line of credit, but they told me I might be able to get a better rate through them. The better ra The finance dept wasted my time. I had access to a line of credit, but they told me I might be able to get a better rate through them. The better rate was way higher and I was forced to wait another day and drive an extra two hours the next day because my line of credit bank was closed. Spencer was a good salesman. He did a video tour of the suv for me, answered all my questions. I was concerned about the warranty, since it was a used vehicle. He assured me on the phone that: "as long as you aren't putting 10,000 kms on it every month, we will take care of any problems for the first three months. Contact me directly if you have any problems." About a month after the purchase, I noticed the external temperature gauge would stick when the suv was washed. I emailed Spencer, his answer was: "Yes that is a very common issue. I wouldn't worry too much about it". A short Internet search told me two things, that it was common, and the sensor needed to be replaced! A few days later, I noticed four or five of the plastic snap in screw fasteners for the front engine cover were missing. It looked like some work had been done on it and they lost the fasteners. I emailed Spencer, to ask if any work had been done on the suv, his answer was: "I don't believe so. Unfortunately they are just snap in and another common thing to fall out. Just happens over time! I wouldn't worry about it too much." I removed one of the remaining fasteners a a test. It was extremely hard to get off. They didn't just"fall out"! Yet a few days later, about five weeks after my purchase, I noticed one of the chrome running boards was loose. It looked like it was rusted underneath around the bolt. I emailed Spencer, to ask when I should bring it in for repair which I assumed would be covered by them. His answer was: "I don't mind taking a look at it for you, but if it is only slightly loose I wouldn't be too worried about it.". He informed me that my contract only guaranteed, "...things like power train, air conditioning, things that are mechanical within the vehicle. It does not cover wearable items like windshield, tires, brake pads, running boards, floor mats, etc etc." I emailed him back to remind him of his verbal promise to me over the phone, and pointed out that every part of a vehicle is "wearable". He ignored what I said and repeated his offer "to take a look at it". Not, however, under warranty! Three problems with the vehicle within five weeks of purchasing it. The answer for all three was: "I wouldn't worry about it"!!! Davis GMC Buick is a high volume dealer with crumby to non-existent after service. Spenser's first email to me after the sale had my name wrong! If you buy from them, pray that you don't need any work done under their so called warranty! More
Very good buying experience! The staff was great to deal with! I would highly recommend buying from Davis. Dave and Rick were great to deal with. They are both very knowledgeable The staff was great to deal with! I would highly recommend buying from Davis. Dave and Rick were great to deal with. They are both very knowledgeable and easy to talk to! More
Top Notch I Have dealt with a number of different dealers over the years. This was by far my best experience, all the staff involved were extremely helpful. I w I Have dealt with a number of different dealers over the years. This was by far my best experience, all the staff involved were extremely helpful. I would highly recommend anyone looking for a new vehicle to stop by Davis GMC Buick. More