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Davis Chevrolet

Airdrie, AB

4.7
852 Reviews

149 East Lake Crescent N.E.

Airdrie, AB

T4A 2H7

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852 Reviews of Davis Chevrolet

December 18, 2014

Awesome and friendly staff So helpful finding me the perfect car and I really appreciate how fast everything got done and how awesome the staff is! I love my new car thanks to t More

by Asheylee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Gerrad , Jordan Laporte
Dec 29, 2014 -

Davis Chevrolet responded

We are so pleased that you love your car! We do our best to make the buying experience enjoyable as well as memorable. it sounds like we achieved both! Thanks too for choosing us to buy your new vehicle through. All the best, Glenn Smaha

December 09, 2014

Service Department Does Not understand SERVICE Servie Department Manager Brad James is less than qualified on the true meaning of service!! Service should not end once the papers are signed and mo More

by szruna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eunice McKinnon
Dec 15, 2014 -

Davis Chevrolet responded

Hello Suzanne, I am sorry you feel that we do not have your best interests at heart. I assure you that is not the case. The individual you spoke with on the phone was from our call center and she did call me to ask what I thought we should do. I explained to her that I was familiar with the previous repairs to the seat and that I was concerned that there may be something else wrong that was causing the seam on the seat to separate. There is no seat assembly available from General Motors that we can order, only individual components. I advised her that I would like to get the car booked in, even though I know it is a further inconvenience, so that we could properly assess what the "root" cause of the condition is. That way we can identify the problem and ensure that you do not have to return for the same issue. If we find nothing wrong with the seat itself then I would be looking to a sublet vendor to help us with reinforcing the affected area. This condition is not something common and will require us going above just replacing the cover and hoping that it does't happen again. To help lessen your frustration we would be happy to provide replacement transportation while we investigate a suitable solution. Sincerely, Brad James Service Manager

December 06, 2014

exciting,encouraging,pleasing,and SATISFYING. Geoff Houghton is the nicest,most patient,accommodating,diligent,and understanding salesman I've ever dealt with. He knew exactly what I needed and he More

by ooc.hayes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jo Haviland
Dec 29, 2014 -

Davis Chevrolet responded

Hello Geoff's mom! Just kidding, we know Geoff does great work for his customers. It doesn't go unnoticed by us either with reviews like yours. Thank you for your business, we appreciate having you on our side. All the best, Glenn Smaha

November 27, 2014

Thanks Jordan, I love my new truck! Just picked up my 2011 GMC Sierra today and it was a great experience. They brought the truck up from Lethbridge to Airdrie and it was in great condi More

by t.ober
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Laporte
Dec 29, 2014 -

Davis Chevrolet responded

Hi, Your review speaks volumes and I hope others use it when comparing where to make their next vehicle purchase. Your recommendations means so much to us too, thank you! We appreciate your kind words and especially having you as our customer. Sincerely, Glenn Smaha

November 26, 2014

Finally, an enjoyable dealership experience! My wife and I have dealt with several dealerships in the past and most are rude, pushy and offer back to back warranty (my back see's your back), this More

by Mike Wallace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Lascelle, Jordan Laporte
Dec 29, 2014 -

Davis Chevrolet responded

Hello, We are so glad you found us and that your experience was enjoyable! We do take pride in the experience we provide and are proud that you noticed. Thanks too for your choosing Davis Chevrolet to make your purchase at. Sincerely, Glenn Smaha

November 07, 2014

Deal gone sour I went to Davis looking for a truck or SUV for light/medium duty towing. They looked over my trade vehicle and offered a reasonable dollar value. I More

by r.mckee
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don Waagenaar, Rick Purdy
Nov 12, 2014 -

Davis Chevrolet responded

Hello Mr. McKee, I am disappointed to hear of your experience. As you can see from our other reviews the vast majority are very pleased so your experience is not our norm.. With that said though we obviously screwed up and I would like to make it right. Ultimately your perception is our reality so I would appreciate you contacting me directly so we can work on a solution together. All customers are important to us however our local Airdrie residents are the most important of all. I look forward to your reply. Sincerely, Glenn Smaha General Manager

November 06, 2014

Totally Impressed Daniel was an awesome salesperson. No pressure, knowledgeable, and very polite. Jo approved our deal and kindly approved extra accessories to make a g More

by b&l block
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josee Mcmillan, Daniel Steinman
Dec 29, 2014 -

Davis Chevrolet responded

Hello, it sure sounds like you were shown what the Davis Difference is! We focus on the customer experience from start to finish so a review like yours tells us we are getting it right. We appreciate your business and you making time to write this review. Sincerely, Glenn Smaha

November 05, 2014

We went to ask and we ended buying :) We didn't have an appointment, just went to ask and Geoff saw us and told us he has 45 minutes because he was waiting for someone else and he gave us More

by Nora Jimenez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 29, 2014 -

Davis Chevrolet responded

Hello to the Jimenez clan! We hear often that Geoff "exceeds expectations" but it never gets old. We love seeing it and Geoff loves hearing it. Thanks for the review as well as your choosing us to buy your new vehicle. Sincerely, Glenn Smaha

November 04, 2014

A pleasure buying our vehicle from you! Daniel Steinman was an excellent person to do business with. Very helpful, well organized, and addressed all of our needs and concerns. I would recomm More

by tedt14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Steinman
Dec 29, 2014 -

Davis Chevrolet responded

Hello, First, thank you for your business! I am pleased to hear your experience was a positive one. Daniel works extremely hard to provide his customers with a memorable experience. His reputation is well deserved and we appreciate you helping by writing this review. Sincerely, Glenn Smaha

November 03, 2014

Issue solved Had an issue buy Glen the general manager resolved it quickly for me and made me feel better about choosing Davis for my new winter tires More

by adam.acierno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn , Glenn Smaha
Nov 04, 2014 -

Davis Chevrolet responded

Happy to make it right Adam. Don't forget to apply for your mail in rebate too if applicable. Save some more dough! Sincerely, Glenn Smaha

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