Davis Chevrolet

Excellent Buying Experience I recently purchased a new vehicle from Davis in Airdrie. It was the easiest transaction I have ever experienced. My sales executive was Steve Parsons I recently purchased a new vehicle from Davis in Airdrie. It was the easiest transaction I have ever experienced. My sales executive was Steve Parsons and he was knowledgeable, considerate and not at all pushy. My negotiations with Jarrett were minimal as the price for the new car and my trade were better than I anticipated. Financing was a breeze with Tyler. They are a very professional dealership and are not pushy at all. Such a great way to buy a vehicle. I would highly recommend Steve! I will be back to buy from him again. More

A wrong made right . I must commend Davis Chevrolet and salesman Ed Wilson for helping me through a difficult situation. I purchased a used 2017 Honda Ridgeline it was . I must commend Davis Chevrolet and salesman Ed Wilson for helping me through a difficult situation. I purchased a used 2017 Honda Ridgeline it was almost in new condition and was just what I was looking for. The purchase/sale and the vehicle were perfect no complaints what so ever. Weeks down the road with no rain I didn’t notice that the intermittent & rain sensing wipers did not work. The windshield had been replaced by Davis Chevrolet. Their subcontractor that was used to replace the windshield neglected to install a silicone pad for sensing the rain. Not being up with all the new tech in vehicles these days. I thought it might a have been a fault with the vehicle itself and contacted Honda for warranty. They informed me that it was missing the silicone sensor pad after the replacement of the windshield and that it would cost $1600 dollars for a new windshield and sensor to get things working. I contacted Davis Chevrolet and after a lot of research and going back and forth. We did determine that the sensor was missing but were able to get it fixed locally at Speedy Auto Glass for $36.00 installed a far cry from $1600.00 dollars that Honda wanted. I would just like to say thanks to Ed Wilson for helping me out and making things right. Thank you sir! More

Unfortunate experience. The buying process was pleasant enough when I brought my wife into purchase a vehicle. Unfortunately I was lied to regarding a referal fee I was promi The buying process was pleasant enough when I brought my wife into purchase a vehicle. Unfortunately I was lied to regarding a referal fee I was promised. It got heated and soured the whole experience. I can over look many things but shady tactics is not one. More

Awsome Monica was awesome to deal with. She was able to answer all of are questions. We didn't end up buying a vehicle but if we are ever looking at a GM pro Monica was awesome to deal with. She was able to answer all of are questions. We didn't end up buying a vehicle but if we are ever looking at a GM product again Monica will defiantly be are first stop. More

Mostly Positive Sales Experience, Follow Up Not So Much I sent in an email inquiry and Dwight replied back quickly and when I requested a quote I was sent one quickly without any fuss which has been difficu I sent in an email inquiry and Dwight replied back quickly and when I requested a quote I was sent one quickly without any fuss which has been difficult to get from other dealerships for some reason. We exchanged a few more emails that morning and met in the evening a bit before closing. Dwight, Mike, Moe and Rob all treated me well, tried to make sure that I did not feel pressured and when I caused them to stay late on two different evenings they were still very positive and supportive. It was interesting to hear that the sales people are not paid just by commission and they were very supportive of each other. I have finally found a dealership that I feel good about and that I do recommend checking out. One dealership in Calgary, when listening to the way certain salesman talked I felt uncomfortable and I had a sense of they tend to manipulate people if they can. It was worth the drive from Calgary and I ended up purchasing my car within that two day period. I also appreciate the help with getting my registration sorted out for the new vehicle without me having to go to a registry office, pretty cool. Thanks guys, I wish you the best. *** Update*** The not so good Sorry, I meant to update my review much sooner. I had to put a deposit down in order to get the car and was told at that time it was completely refundable. I had forgotten to ask for it back when I picked up the car and a few days later called to arrange to pick it up. Rob in finance told me that it didn't show on my file that any money was owing to me and asked me to bring proof that I paid it in order to get the refund. The wording was something along the lines of "I remember you making the payment but the people in accounting would certainly have told me if I had made a mistake or if there was money owing, that they're very on top of that sort of thing". It was only a few days and I have to prove it, ok, not feeling respected now but fine, I have the receipt. When I arrived Rob greeted me quickly handing me a cheque, apologizing. I also mentioned this to Mike (supervisor) who also apologized and said that this should never have happened. I just had my oil changed, which reminds me of what Dwight told me during our test drive. He said that they recommend getting the oil changed before the onboard oil life monitoring system gets really low, so at about 30% oil life left. I read the manual later and it states to change the oil when the oil life monitoring system tells me to. One of my pet peeves dealing with Sunridge Nissan in the past was they often tried to push to have maintenance done early just to make more money off of me. I had asked a fellow at GSL chev and he said at around 20%. The service advisor at CMP agreed with the manual, wait until the onboard computer tells you to do so. Just before I drove the car home for the first time Dwight in sales pointed out that the glove compartment lid hung down on one side, lower than the other. He had a woman come out to look at it and she said she would order a new one. A few months went by and I didn't hear from Davis so I called and was told that they had one that came in quite some time ago but it looks like it was used for a different customer. "You mean the part ordered for me was given to someone else?" - Just a minute let me check. A different person then tells me that they do have the part so we book an appointment for me to come over from Calgary. When I'm there the service advisor tells me that he's not sure if they have the part but he'll check and after waiting for 30 minutes I'm told they do not have it but will order it in for me. I'm feeling even more disrespected, if there was any doubt if the part was in then PHYSICALLY VERIFY IT IS THERE BEFORE TELLING SOMEONE TO COME OVER FROM CALGARY. Seriously, wouldn't that be common sense. I've worked in parts warehouses and retail sales and it's what I would have done. I left not saying too much and then called the service advisor letting him know that he can have the order cancelled and that I am not going to deal with Davis any longer. He said that he understood, apologized and wished me well. Perhaps a month later I get a call that the part is in and I can come get the car serviced. I chose not to reply. Now at least a month or more later I receive the same call today. The woman was very very nice and apologized a few times as I told her that I will never deal with Davis again. And I certainly won't be referring anyone to them any longer. Overall, things happen which is what I attribute to this. It's not a bad dealership from what I can tell but the lack of attention to detail and mistakes that waste my time and gas only earn them a C rating in my books. I don't know if they tell everyone to get their oil changed sooner (much sooner) than it needs to be or if it was just one salesman but that really should be addressed internally on their end. Like most dealerships, great presales attention but things kinda fell apart after that. The frustating thing is i need to waste more time with a different dealership to address what they could not get right the first time, fixing the glovebox. More

Stay away from this dealer!! Purchased a car from the Used Car manger Derek Lascelle. When it was time to pick the car up, he informed me that they had sold the car to someone els Purchased a car from the Used Car manger Derek Lascelle. When it was time to pick the car up, he informed me that they had sold the car to someone else that was willing to pay more money! Will be contacting AMVIC. More

Klayton is excellent Klayton both listened and responded with excellent sales service. He went out of his way to help meet my needs...well done and great experience while Klayton both listened and responded with excellent sales service. He went out of his way to help meet my needs...well done and great experience while shopping for a Cadillac Escalade! Would recommend him to anyone! More