Dams Ford Lincoln Sales Ltd
Surrey, BC
Is this your dealership?
Filter Reviews by Keyword
By Type
105 Reviews of Dams Ford Lincoln Sales Ltd
Staff was polite. But the vehicle wasn’t cleaned properly. Full of pet hair and food underneath the seats Drivers seat not heating and the air conditioning in the ve But the vehicle wasn’t cleaned properly. Full of pet hair and food underneath the seats Drivers seat not heating and the air conditioning in the vehicle not working at all. They claimed everything was working properly on the paperwork More
A well oiled machine! ! .but with no pressure. Kirk was absolutely awesome….the only concern I have is ford employing people from Edmonton ( just kidding….inside joke!) ! .but with no pressure. Kirk was absolutely awesome….the only concern I have is ford employing people from Edmonton ( just kidding….inside joke!) Everyone from my sales man to the lovely finance lady were totally professional. Nice touch bring in the new vehicle to the showroom….make the customer feel appreciated! Will totally recommend this dealership to anyone who will listen! More
If I could give a zero star rating I would. I was stuck in Surrey and picked this dealership to deal with and it was the closest and really wish I didn’t. Service department was a joke wouldn’t I was stuck in Surrey and picked this dealership to deal with and it was the closest and really wish I didn’t. Service department was a joke wouldn’t listen to my concerns. Half xxx fixed the problem just to be back in the shop as soon as I was home less than 24 hours after being out of the shop and telling me the problem was fixed. Now being told it was the complete opposite to what they claimed was the issue. Refused to listen to me about having warranty and fighting me about it, to having to get my dealership to help out. Left me stranded for 2 days without even a loaner and being from out of town with car seats. Wouldn’t explain to me what was all included in a service they said I absolutely needed which still turns out to be not the issue. Worst Ford dealership I have had to deal with and highly DO NOT recommend it. Would rather pay a huge tow bill next time then deal with them especially being a larger dealership. Definitely felt like I was being taken advantage of. More
Ryan was a great person to work with. Went and checked out a few other dealerships trying to find the right truck but ended up coming back to Dams because they were better to deal with. T Went and checked out a few other dealerships trying to find the right truck but ended up coming back to Dams because they were better to deal with. The finance team were also all a pleasure to work with. More
honestly, amazing salesman and the managers were great. but unfortunately when I came in to put down my deposit, they proceeded to not tell me that I would he leaving with the car the same day, not only en but unfortunately when I came in to put down my deposit, they proceeded to not tell me that I would he leaving with the car the same day, not only enforcing that I put in my downpayment immediately, but that I had to trade in my car. I felt trapped and unsure. so I went along with it. the salesman didn’t even know that was what was happening. I had made it very clear I was to inly put in my deposit and get my credit approved, but suddenly as I’m sitting in the finance lady, the insurance guy appears and I get told that EVERYTHING is happening now. I was so upset and riddled with anxiety. no communication to let me know the steps. I love my new car and the salesman was excellent, but whoever made that call to almost force me into everything all at once... they suck. it ruined the experience for me. More
Vivek, Jamal, Heather and team took care of me from the first second I walked into the dealship until the last. Highly recommend this dealership to all. Thank you! first second I walked into the dealship until the last. Highly recommend this dealership to all. Thank you! More