Dams Ford Lincoln Sales Ltd

Extended warranty problems Brought my vehicle in for front end work. Presented my extended warranty and everything was great. Got a call the next day saying they don’t honour Tr Brought my vehicle in for front end work. Presented my extended warranty and everything was great. Got a call the next day saying they don’t honour Tricare extended warranty anymore. There seems to be a dispute between them and Tricare, I unfortunately was caught in the middle. If you have Tricare extended warranty don’t go there because they don’t honour it. More

Amazing service I brought my little Fiesta to them due to a problem with the transmission which I understand is a ongoing issue with this particular type of clutch tr I brought my little Fiesta to them due to a problem with the transmission which I understand is a ongoing issue with this particular type of clutch transmission. I was treated with respect and courtesy. No one questioned or doubted what I was saying. I was shuttled home and called 6 hours later to say it was all done. They replaced the clutch part. All I can say is that Dams was just amazing! I will recommend them to all my friends and my next vehicle will definitely come from Dams. Much appreciated. More

Great Service Provided by Service Manager Ike I (Praneet) am a little late in writing this review. This is a great location to buy or get your car serviced. In April, 2017 I had some service iss I (Praneet) am a little late in writing this review. This is a great location to buy or get your car serviced. In April, 2017 I had some service issues and the manager Ike took the time to listen to my concerns and resolved the issue in a very professional manner. He is a brilliant manager who knows the meaning of exceptional customer service. His team members have provided us great service as well. Thank you so much. I will recommend this location to others as well. Great Job!!!!!!!! Ike, thank you for the time you took to resolve my issue (issue with the ford F150 cover). More

Third time wasn't a charm I've been to Dam's three times...Twice to their body shop and once for service. The first time was at their body shop they gave me a loaner with a ben I've been to Dam's three times...Twice to their body shop and once for service. The first time was at their body shop they gave me a loaner with a bent rotor, second time was for service, none of my fluids were topped up and mileage on sticker for return read the same as my odometer, the third visit was to their body shop this was the most disturbing of my three visits and I will never go back. They were repairing damage to my front passenger side wheel, while they replaced a part they identified, they did not put all the pieces back together (vehicle was missing components) and they either missed damage that occurred from the initial accident or further damage was done to my vehicle from the vehicle not being totally re-assembled properly. I brought back the vehicle and explained that it was making a sound that it had never made before. Barry pushed down on the front my vehicle with his hands and said "looks good to me" Still feeling that there still was something wrong, I took my vehicle to Cam Clark in North Vancouver and they identified plates that were bent, a few missing components and a cracked axle! Needless to say I am very disappointed in the service I've received. More

Worst ever Worst Ford commercial truck sales guy couldn't wait to get me off the lot when I said I wasn't buying the f659 that day . Taking my business some wher Worst Ford commercial truck sales guy couldn't wait to get me off the lot when I said I wasn't buying the f659 that day . Taking my business some where else 🤐😡 More

Recall Got to dealership at 8:20 for appointment sat and waited for car till 11:00 then went outside foe a walk and saw my car sitting there ( no one had com Got to dealership at 8:20 for appointment sat and waited for car till 11:00 then went outside foe a walk and saw my car sitting there ( no one had come to tell me it was ready ) had to wait to talk to someone and they had to find the paper work then the key and they just gave it to me no sorry or anything . They also said they would wash and vacuum it , this wasn't done either they just didn't seem to care . Don't recommend!! More

They made it hassle free Bought a 2016 Ford F350 Super duty Platium from Dams. Jordan (SALES) and Carlos (sales manager) made the experience fun and hassle free. Made sure th Bought a 2016 Ford F350 Super duty Platium from Dams. Jordan (SALES) and Carlos (sales manager) made the experience fun and hassle free. Made sure that all issues with the vehicle were taken care of before delivery. Peter (service MGR) provided excellent customer service. Part dept. were friendly and helpful. Overall a really good experience.. More

Looking for Financing help.. I was planning on buying a used truck on a private sale that was financed by ford credit. I needed to get the current owners ford financing transferr I was planning on buying a used truck on a private sale that was financed by ford credit. I needed to get the current owners ford financing transferred over to me, which I was told could be initiated at ANY ford dealership. I live in Langley, and have once bought my other ford at Dams, so naturally this is where I went. The finance lady told me this could not be done at her location, even though I questioned her that other dealerships said they could. I left the dealership confused I then visited other dealerships, namely MSA, West Coast, and Key West who were all willing to do it. It was a this point I realize I was lied to at Dams. She did not want to do the work. I understand transactions of this nature are a lot of work for not a lot of return to the dealership. For that reason, I appreciate those who wanted to help me out more. I think the folks at Dams should realize it is not always about the bottom line sometimes it is about building relationships and loyalty My prior Ford vehicle experience was exemplary. This visit was not. I will not be buying future vehicles from Dams again More

I bought a 2011 Ford Mustang 5.0 GT I bought a Ford Mustang 5.0 GT, first of all the customer service here is AMAZING soo helpful they gave us the best price possible and made my experie I bought a Ford Mustang 5.0 GT, first of all the customer service here is AMAZING soo helpful they gave us the best price possible and made my experience of buying my beautiful car the best one I have had yet!!! And I am somewhat hard to please;-p we had a man named terry help us there I would 100 percent recommend this dealership! Thanks again Dams Ford Lincoln sales LTD!!!! Will definitely be back for a out vehicle purchase:-D More

Good car purchasing review for mazda 5 After doing a lot of research for a week,I emailed several dealers and owners and finally made my selection to visit the Dams Ford Dealer in Langley, After doing a lot of research for a week,I emailed several dealers and owners and finally made my selection to visit the Dams Ford Dealer in Langley, It had a good potential vehicle and I had accessed info that I needed to make decision, As this was ICBC replacement for a writeoff,I didn't want to go beyond that, I liked car and test drove it and mentioned a couple of minor issues and they corrected without any question. I negotiated a price very reasonable for mileage,shape and year. The people were very helpful in getting all relevant things together and were not pressuring me. They did then go the "Extra MIle" as they has Adam the salesman drive me next day to return the rental to Abbotsford airport a ways away,,.. Yes I can recommend Dams Ford and Adam for the experience they made for me purchasing this vehicle, I am back home now and I even like it more and am very pleased,Thank You all More