
Dams Ford Lincoln Sales Ltd
Surrey, BC
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110 Reviews of Dams Ford Lincoln Sales Ltd
Kirt was good. The rest of the visit and purchase was a bit disappointing. After all was said we signed and everything. When we looked at the bottom line we saw wha The rest of the visit and purchase was a bit disappointing. After all was said we signed and everything. When we looked at the bottom line we saw what we thought was an error. When I called suddenly the conversation we had was forgotten by the dealer and management team. The final figure was higher. They did not remember. Our fault for not looking closely. Stay away More
The sales team worked hard at accommodating my wishes. Overall it was due the excellent customer service that made the transaction successful. 2 Thumbs up to Ryan and Jordan!! Overall it was due the excellent customer service that made the transaction successful. 2 Thumbs up to Ryan and Jordan!! More
If you have a problem after the sale they coudnt care less. About you. Take your buisness elsewhere . When the guy who sells it becomes the manager and still.doesnt care. Says it all. Stay awa less. About you. Take your buisness elsewhere . When the guy who sells it becomes the manager and still.doesnt care. Says it all. Stay away More
Service department was not organized and didn’t have vehicle completed as previously promised. No communication and very difficult to get thru via phone - called 4 times with no success. Finally, i wa vehicle completed as previously promised. No communication and very difficult to get thru via phone - called 4 times with no success. Finally, i was getting a ride to pick up my truck and phoned again and got thru to service dept and was told its ready. Got there 15 min later and told sorry not ready yet - and asked me do you want us to fill up the DEF ? I thought it Should have been done as part of the service. Told me It would take 5 mins for DEF to be topped up and 20 mins later it was finally ready. Charged me an extra $55 for the DEF - not happy. Could have done it myself and I thought it would have been part of the service I originally booked for. Also - there was a light bulb that needed fixing and the cost of installing it would be $600 - crazy I said just give me the $6.00 light bulb and I will Install it myself. Will NOT be bringing my F-350 back to you again. More
Just bought a new Lincoln from Tyler, awesome salesman, he answered all our questions and was very patient. Our whole experience was awesome. Thanks Tyler he answered all our questions and was very patient. Our whole experience was awesome. Thanks Tyler More
Lots of promises when you buy a new Lincoln product. I was told first oil change was on them and they would pick up my car from my home and leave a loaner. When my car car was due its first oil change w I was told first oil change was on them and they would pick up my car from my home and leave a loaner. When my car car was due its first oil change we tried repeatedly over the course of a month to have that done. Our phone calls were met with "we don't know anything about that" and "someone will call you back". We never recieved a call back. Recently I had a warranty question. After three attempts to get a simple question answered and promised call backs that never happened I went to a different dealer and had my question answerd in 5 minutes. Perhaps I am in the minority but after a total of 8 times being promised a call back that never happened I have given up on this dealer. More