Dams Ford Lincoln Sales Ltd
Surrey, BC
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101 Reviews of Dams Ford Lincoln Sales Ltd
Lots of promises when you buy a new Lincoln product. I was told first oil change was on them and they would pick up my car from my home and leave a loaner. When my car car was due its first oil change w I was told first oil change was on them and they would pick up my car from my home and leave a loaner. When my car car was due its first oil change we tried repeatedly over the course of a month to have that done. Our phone calls were met with "we don't know anything about that" and "someone will call you back". We never recieved a call back. Recently I had a warranty question. After three attempts to get a simple question answered and promised call backs that never happened I went to a different dealer and had my question answerd in 5 minutes. Perhaps I am in the minority but after a total of 8 times being promised a call back that never happened I have given up on this dealer. More
The sales man Vivek was amazing. The financial manager Mike was condescending and rude and then messed up my payment dates and assorted other things that couldn’t be fixed by the d The financial manager Mike was condescending and rude and then messed up my payment dates and assorted other things that couldn’t be fixed by the dealer and I had to fix myself. The sales manger Philip was good until they promised two tanks of gas one for doing a survey and ignoring how badly the finance manager treated me and one for how I was treated. Come to find out I don’t get a gas card I have to meet up and have them use the company card which is not remotely easy to plan out plus then I don’t get full value. Over all I got the car I wanted at a reasonable price but the only bright part was Vivek was such and awesome sales man. More
Kirt and the team were great to work with - good service with out the high pressure tactics of some places. I would definitely recommend them to anyone looking for good service with out the high pressure tactics of some places. I would definitely recommend them to anyone looking for good service More
Mike has gone over and above. I bought a 2018 Honda Accord Sport first day home I began to get programming errors on the dash. Mike promptly had my car in for Servicing which r I bought a 2018 Honda Accord Sport first day home I began to get programming errors on the dash. Mike promptly had my car in for Servicing which resulted in further repair at a Honda dealership for programming updating. Mike has handled everything Thanks Mike More
Great location, great product, great dealership from sales to finance to service. I was thoroughly pleased from beginning to end. I now have 20,000 km on my near new truck and still happy as a day I pur sales to finance to service. I was thoroughly pleased from beginning to end. I now have 20,000 km on my near new truck and still happy as a day I purchased it. More
Long story short , they DO CARE ! ! about their customers and their concerns. Tyler and Akshay was awesome. We are very happy with our new 2025 ford explorer (on the way) and how the ! about their customers and their concerns. Tyler and Akshay was awesome. We are very happy with our new 2025 ford explorer (on the way) and how they act. Very professional . Recommend to everyone DAMS FORD sales and service. Thank you guys Nick More
I purchased a brand-new vehicle from Ford in November 2023, but it turned out to be faulty. The vehicle was taken in for repairs in January 2024, and SIX months later, I am still driving a loaner and pay 2023, but it turned out to be faulty. The vehicle was taken in for repairs in January 2024, and SIX months later, I am still driving a loaner and paying for a vehicle I don't have. DO NOT BUY FROM FORD; SAVE YOUR TIME AND MONEY. More