Dams Ford Lincoln Sales Ltd

Kirt was good. The rest of the visit and purchase was a bit disappointing. After all was said we signed and everything. When we looked at the bottom line we saw wha The rest of the visit and purchase was a bit disappointing. After all was said we signed and everything. When we looked at the bottom line we saw what we thought was an error. When I called suddenly the conversation we had was forgotten by the dealer and management team. The final figure was higher. They did not remember. Our fault for not looking closely. Stay away More

The sales team worked hard at accommodating my wishes. Overall it was due the excellent customer service that made the transaction successful. 2 Thumbs up to Ryan and Jordan!! Overall it was due the excellent customer service that made the transaction successful. 2 Thumbs up to Ryan and Jordan!! More

Our salesman Tyler was great. Very helpful and was super patient with us while we test drove many vehicles. Very helpful and was super patient with us while we test drove many vehicles. More

If you have a problem after the sale they coudnt care less. About you. Take your buisness elsewhere . When the guy who sells it becomes the manager and still.doesnt care. Says it all. Stay awa less. About you. Take your buisness elsewhere . When the guy who sells it becomes the manager and still.doesnt care. Says it all. Stay away More

Service department was not organized and didn’t have vehicle completed as previously promised. No communication and very difficult to get thru via phone - called 4 times with no success. Finally, i wa vehicle completed as previously promised. No communication and very difficult to get thru via phone - called 4 times with no success. Finally, i was getting a ride to pick up my truck and phoned again and got thru to service dept and was told its ready. Got there 15 min later and told sorry not ready yet - and asked me do you want us to fill up the DEF ? I thought it Should have been done as part of the service. Told me It would take 5 mins for DEF to be topped up and 20 mins later it was finally ready. Charged me an extra $55 for the DEF - not happy. Could have done it myself and I thought it would have been part of the service I originally booked for. Also - there was a light bulb that needed fixing and the cost of installing it would be $600 - crazy I said just give me the $6.00 light bulb and I will Install it myself. Will NOT be bringing my F-350 back to you again. More

Just bought a new Lincoln from Tyler, awesome salesman, he answered all our questions and was very patient. Our whole experience was awesome. Thanks Tyler he answered all our questions and was very patient. Our whole experience was awesome. Thanks Tyler More

Lots of promises when you buy a new Lincoln product. I was told first oil change was on them and they would pick up my car from my home and leave a loaner. When my car car was due its first oil change w I was told first oil change was on them and they would pick up my car from my home and leave a loaner. When my car car was due its first oil change we tried repeatedly over the course of a month to have that done. Our phone calls were met with "we don't know anything about that" and "someone will call you back". We never recieved a call back. Recently I had a warranty question. After three attempts to get a simple question answered and promised call backs that never happened I went to a different dealer and had my question answerd in 5 minutes. Perhaps I am in the minority but after a total of 8 times being promised a call back that never happened I have given up on this dealer. More

The sales man Vivek was amazing. The financial manager Mike was condescending and rude and then messed up my payment dates and assorted other things that couldn’t be fixed by the d The financial manager Mike was condescending and rude and then messed up my payment dates and assorted other things that couldn’t be fixed by the dealer and I had to fix myself. The sales manger Philip was good until they promised two tanks of gas one for doing a survey and ignoring how badly the finance manager treated me and one for how I was treated. Come to find out I don’t get a gas card I have to meet up and have them use the company card which is not remotely easy to plan out plus then I don’t get full value. Over all I got the car I wanted at a reasonable price but the only bright part was Vivek was such and awesome sales man. More

Kirt and the team were great to work with - good service with out the high pressure tactics of some places. I would definitely recommend them to anyone looking for good service with out the high pressure tactics of some places. I would definitely recommend them to anyone looking for good service More

Mike has gone over and above. I bought a 2018 Honda Accord Sport first day home I began to get programming errors on the dash. Mike promptly had my car in for Servicing which r I bought a 2018 Honda Accord Sport first day home I began to get programming errors on the dash. Mike promptly had my car in for Servicing which resulted in further repair at a Honda dealership for programming updating. Mike has handled everything Thanks Mike More