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Crosby Volkswagen
Kitchener, ON
498 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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498 Reviews of Crosby Volkswagen
August 02, 2014
Very Good Experience I had a great experience purchasing a new car, and trading in my old car with Andrew Somerton. He was very helpful in helping me find exactly what I w I had a great experience purchasing a new car, and trading in my old car with Andrew Somerton. He was very helpful in helping me find exactly what I was looking for, and was focused on helping the customer vs looking for a sale. Will be back at Crosby for any vehicles I will purchase in the future! More
by mitch172
Employees Worked With
Andrew Somerton
July 13, 2014
Extremely Impressed I purchased a new Jetta from Andrew less than a month ago, and I could not be happier with the vehicle as well as the customer service I received from I purchased a new Jetta from Andrew less than a month ago, and I could not be happier with the vehicle as well as the customer service I received from Crosby VW, and specifically Andrew Somerton. Andrew always made me feel like I was a priority, ensured I was being given all the facts and was very professional throughout the dealings. There were issues getting the right vehicle initially, but Andrew bent over backwards and made sure I got what I was looking for. I would highly recommend a prospective VW buyer to visit Andrew Somerton at Crosby Volkswagen. More
by MattyW85
Employees Worked With
Andrew Somerton
July 09, 2014
Great Experience We were really pleased with the atmosphere and people at Crosby. Andrew Somerton was excellent to work with when we purchased our car. Would recommen We were really pleased with the atmosphere and people at Crosby. Andrew Somerton was excellent to work with when we purchased our car. Would recommend you ask for Andrew and visit Crosby. More
by astew
Employees Worked With
Deon Van Der Watt, Andrew Somerton
July 06, 2014
Completely satisfied. Eric was very friendly and knowledgeable. He was not pushy. He made every effort to try provide the best deal possible for the Tiguan. I am enjoying i Eric was very friendly and knowledgeable. He was not pushy. He made every effort to try provide the best deal possible for the Tiguan. I am enjoying it very much.Thanks Eric. More
by amhuner
Employees Worked With
Erik Lowrick
June 27, 2014
Great service Andrew Somerton was friendly, knowledgeable, and explained all aspects of the paper work and car details. He was consistently beyond our expectations Andrew Somerton was friendly, knowledgeable, and explained all aspects of the paper work and car details. He was consistently beyond our expectations of service and treatment. I highly recommend him and Volkswagen in general. Our referred friends share the same opinion. More
by milir
Employees Worked With
Andrew Somerton
June 22, 2014
Excellent service I went into Crosby looking to buy a new car. Andrew made the process effortless. He took care of all the small details and made sure I has my car as q I went into Crosby looking to buy a new car. Andrew made the process effortless. He took care of all the small details and made sure I has my car as quick as possible! I will definitely be a repeat customer! More
by Kendrajainlay
Employees Worked With
Andrew Somerton
June 14, 2014
Above expectations We had leased a Jetta (slow) and driven it for about 18 Months. After injuring my back slightly a while ago I found it difficult to enter and exit thi We had leased a Jetta (slow) and driven it for about 18 Months. After injuring my back slightly a while ago I found it difficult to enter and exit this vehicle. So I went to Crosbys' and met Andrew, told him of my situation and within days he had me in a much more suitable vehicle, the TIGUAN without any penalties. I have had this CUV now for just over two weeks and could not be more comfortable and happy. I would recommend Andrew and the staff at Crosbys' anytime to anyone. I had also previously excellent experiences at the Crosby service department. They have a very helpful and knowing team there. Sincerely... Michael and Tatiana Dinkelacker More
by michaeldinkelacker
Employees Worked With
Andrew Somerton
June 11, 2014
One Happy Girl!!!!! No words can truly express how happy I am with my vehical!!!! Andrew was such a pleasure to deal with and not only was he informative but went above a No words can truly express how happy I am with my vehical!!!! Andrew was such a pleasure to deal with and not only was he informative but went above and beyond to meet all my expectations!!!! I have been a repeat customer over the years and must say I have never been disappointed with Crosby. Thank you again Andrew. More
by vickyioannou
Employees Worked With
Andrew Somerton
June 07, 2014
Top Notch I arrived at the dealership with several ideas and many questions. Andrew was quick to provide the answers I needed and was truly helpful in finding I arrived at the dealership with several ideas and many questions. Andrew was quick to provide the answers I needed and was truly helpful in finding the car that would be right for me. Although I'm sure it wasn't easy for him, he made certain that it was easy for me every step of the way. This type of great car buying experience isn't that common and I think it is important to take note of a job well done. More
by lmcmillan
Employees Worked With
Andrew Somerton
June 06, 2014
Andrew The service we received at Crosby from Andrew was incredible. He is very knowledgeable and friendly, he made us feel very welcomed and showed us all t The service we received at Crosby from Andrew was incredible. He is very knowledgeable and friendly, he made us feel very welcomed and showed us all the different options that we had to help us make the right choice More
by aioannou
Employees Worked With
Andrea Douglas, Andrew Somerton
