Crosby Volkswagen

Refreshing customer experience Buying your first car as a young woman isn't fun. After visiting a ton of dealerships who treated me like a child, would only speak to my boyfriend (w Buying your first car as a young woman isn't fun. After visiting a ton of dealerships who treated me like a child, would only speak to my boyfriend (who wasn't buying the car), and wouldn't respect my opinion or research, I was elated to experience the professionalism and helpful attitudes that the Crosby VW team exhibited. More

Love my Jetta GLi Jil was very helpful, informative in helping me get my Jetta. This is my first German vehicle ever since I have had my license since 1993 and she mad Jil was very helpful, informative in helping me get my Jetta. This is my first German vehicle ever since I have had my license since 1993 and she made the buying process very smooth. I would recommend Jil and the Crosby VW team in a heartbeat More

As Easy as it Could Be I traded in my 2012 Jetta TDI through the VW TDI-recall process and it was handled professionally by the Crosby VW staff in general and James Carmean I traded in my 2012 Jetta TDI through the VW TDI-recall process and it was handled professionally by the Crosby VW staff in general and James Carmean in particular. From the initial planning to actual delivery of the vehicle James was professional, courteous and had a sense of humour. I did not feel pressured into any decisions and I was greeted personally by name each and every time I went into the dealership. More

First Car Purchase I had a fantastic experience with Jil and could not be happier with my purchase. She made the experience relaxed and easy which was exactly what I nee I had a fantastic experience with Jil and could not be happier with my purchase. She made the experience relaxed and easy which was exactly what I needed for my first car purchase! More

Pre-owned Perfection I contacted Jarrett looking for a pre-owned Golf TSI. These aren't too common, but Crosby had exactly the one I wanted. When Jarrett was unavailable, I contacted Jarrett looking for a pre-owned Golf TSI. These aren't too common, but Crosby had exactly the one I wanted. When Jarrett was unavailable, other employees were happy to help me out. Jarrett was extremely friendly, listened well and showed me all the great features of the car. He also did a great job getting the price down and providing a lovely trade-in valuation. I highly recommend the young man. It was a pleasure working with him. More

Great experience I am so happy with my new Golf. Jill was very informative and helpful, and easy to deal with. I went in on a Wednesday, and on Thursday my new toy w I am so happy with my new Golf. Jill was very informative and helpful, and easy to deal with. I went in on a Wednesday, and on Thursday my new toy was waiting for me. I couldn't be happier, and we will be going back to see Jill in the fall for a second vehicle. More

"Jetta" Jarrett Neal This was my first experience with a dealership and Jarrett really knocked it out of the park. My wife and I felt really comfortable from the time we f This was my first experience with a dealership and Jarrett really knocked it out of the park. My wife and I felt really comfortable from the time we first sat at his desk to the moment we drove off the lot in our new vehicle. Jarrett was knowledgeable about the vehicle and was able to answer all (mostly my wife's) questions about the car and the leasing process. We love the car. Thanks again for all of your help. More

excellent service we purchased our first vehicle from this dealer and Jarrett was an excellent sales man. He spent a lot of time with us to answer all our questions and we purchased our first vehicle from this dealer and Jarrett was an excellent sales man. He spent a lot of time with us to answer all our questions and stayed past his work hours to accommodate us. More

Exactly what I wanted! After explaining a tight budget to Jarrett he pulled up a vehicle that checked off all the boxes. He sat down and took the time to explain every optio After explaining a tight budget to Jarrett he pulled up a vehicle that checked off all the boxes. He sat down and took the time to explain every option from the financing to exactly what was replaced, or had happened on the vehicle. He was extremely knowledgeable and polite! Made my experience super pleasant and fun. I put a down payment on a car that same day. I would recommend this dealership to anyone who wants fun and educated experience. Thanks Jarrett! More

Crosby Dealership, Professional & Friendly. I have just recently purchased a VW Jetta at the Cosby Dealership. I found the staff very polite and professional. They answered all my questions conc I have just recently purchased a VW Jetta at the Cosby Dealership. I found the staff very polite and professional. They answered all my questions concerning the operation of a vehicle and specs of the vehicle. I found the staff easy to talk too, and yet we were able to talk business. I highly recommend that you go into the Crosby Dealership and meet the staff. This is the second time I have purchase from the Crosby Dealership, and will go back again. Chris was my sales person this time, but everyone is friendly. (DWG.) More