Crosby Volkswagen

I had the best customer service experience I’ve ever had at a dealership. I will not take my vehicle anywhere else! at a dealership. I will not take my vehicle anywhere else! More

I visited on Friday afternoon for an emergency wheel repair. Despite their busy schedule, they were able to fit me in and provided excellent service, much better than the previous service center I had u repair. Despite their busy schedule, they were able to fit me in and provided excellent service, much better than the previous service center I had used. More

Service was punctual, SUV was returned washed and clean, facility was spotless inside and out and staff was friendly. facility was spotless inside and out and staff was friendly. More

Went to get a used Jetta and dealt with Becky. She was professional throughout the process and trying to work a great deal for us. But an arrogant, unnecessary NEW vehicle manager sabotaged her de She was professional throughout the process and trying to work a great deal for us. But an arrogant, unnecessary NEW vehicle manager sabotaged her deal with us with his rude attitude when he was not even required to be a part of the conversation. I guess that's how their work ethics and culture is. Never going back and never recommending this dealership to anyone. More

Nathan was great. Great service. Even got free car wash. Waiting area was nice. Excellent Great service. Even got free car wash. Waiting area was nice. Excellent More

During extensive diagnostic work, staff provided periodic updates on progress, which made the waiting easier. updates on progress, which made the waiting easier. More

Always excellent service, and fantastic staff all around. The new building is so clean and inviting. The new building is so clean and inviting. More

Excellent service very friendly staff . Waiting area very clean and comfortable . All the staff very organize. Waiting area very clean and comfortable . All the staff very organize. More

Excellent service. Always greeted with a smile. Front desk always go that extra mile to accommodate. Always greeted with a smile. Front desk always go that extra mile to accommodate. More

Very friendly and helpful staff. Smooth check in process, good analysis of the vehicle and provided suggestions to make decisions, overall it was a great experience. Keep up the good Smooth check in process, good analysis of the vehicle and provided suggestions to make decisions, overall it was a great experience. Keep up the good work guys. More