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Crosby Volkswagen

Kitchener, ON

4.8
516 Reviews

1175 Weber St East

Kitchener, ON

N2A 1C1

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516 Reviews of Crosby Volkswagen

May 23, 2025

Always kind, friendly customer service from the service advisors, and efficient turnaround for sourcing parts for repairs. More

by Namuab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Wise
May 04, 2025

Like always you can not go wrong with this dealership. Yes definitely I would recommend. More

by emil.szelei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Brooks
April 30, 2025

I was allowed to go out into the shop and inspect my summer tires, while my vehicle was on the hoist. I appreciate that. More

by Ted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Wise
April 18, 2025

They have the best service. My tiguan was considered under warranty after 12 year which is 2024 for rust repair. More

by murtuzaghori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Currah-Huras, Troy Richert
April 17, 2025

I had a horrible service experience. Even after I mentioned I just needed a coolant radiator check, the mechanic mixed up the two coolant liquids, and I was asked to pay extra for the co More

by anoshanaushadd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachel Currah-Huras
April 14, 2025

A warning light on my dash after my service. They said to pop in I did they checked the situation right away and regarding the previous appointment the service advisors took it upon themselves t More

by Linda Waller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Currah-Huras, Troy Richert
April 04, 2025

Prompt. Polite. Great coffee. Beautiful dealership. Friendly staff. Suggested service calls needed. Accommodating. Clean & organized. More

by Linda Waller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Currah-Huras
March 30, 2025

Very pleased with how well and efficiently my car was taken care of. Excellent customer service! More

by kimberlyannekump
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Currah-Huras, Troy Richert
March 11, 2025

I found all the employees at the dealership to be very professional and extremely helpful and friendly. More

by The Helper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaden Coniglio, Liz McDonald, Tim Elliott
March 02, 2025

Extremely helpful, professional, and thorough. Service ran an hour longer than anticipated, but overall, excellent More

by blackforest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Wise, Rachel Currah-Huras
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