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Coventry North Jaguar Land Rover

Woodbridge, ON

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105 Reviews

123 Auto Park Cir

Woodbridge, ON

L4L 8R1

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105 Reviews of Coventry North Jaguar Land Rover

January 15, 2018

Unprofessional and rude Unprofessional and very rude staff, they need training on what customer service is. You will not be acknowledged when you walk into the dealership, bu More

by seelir19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Parts dept
Jul 13, 2019 -

Coventry North Jaguar Land Rover responded

seelir19 I am sorry that you felt the experience was so poor as this is not the goal and not what you should expect. Regarding parking............we do have a lot of parking spots (plus 2 Handicap) but we are also very busy and can't control if they are being used. We also have valets and lot attendants that try to alleviate it quickly but this can happen at any business. I can assure you that we do not deliberately park behind a customer to box them in as this makes no sense and would have been a customer and not our staff as they move vehicles to the rear ASAP. As your comment is about the parts department I am not sure what you mean about orders being messed up or if that refers to any parts being back ordered or possibly not ordered. Regardless if you felt the staff were rude in any way this should not occur and please feel free to reach out to me jimhamilton1958@gmail.com Respectfully Jim Hamilton General Manager

April 21, 2017

Excellent experience I would highly recommend this Dealership to family and friends . Brittney Gruning was amazing to deal with and would be the main reason for my recomm More

by Rick shouldice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Gruning
November 29, 2016

Worst experience ever !! Wow David you posted a review on Nov 11 and I went through the same and bit worse experience today. Their staff at front desk is rude and complete una More

by Atin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brittney
November 11, 2016

xxxx this dealership I Order the car from this dealership and put the deposit, but they sale the car to someone else, xxxx this dealership, don't buy the car from this dea More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
xxxx
September 14, 2016

Excellent Car Buying Experience Brittney Gruning from Coventry made buying our Range Rover Evoque the best car buying experience we could have ever asked for. Her professionalism and More

by evoque,gail
Recommend Dealer
Yes
Employees Worked With
Brittney Gruning, Michael Kim
September 01, 2016

Great Product and outstanding customer service experience The Product exceeded my expectations and the customer service I received was outstanding. The Brand has improved significantly in the last year. I wou More

by Michael Pearlman
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Richard Gasner
August 09, 2016

Evoque Great experience, drove in on a Tuesday, met Brittney, looked around brought my wife Dana Saturday and purchased the Evoque , Autobiography Edition. More

by Dana1616
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney
July 27, 2016

excellent sales consultant-Brittney I went in today to test drive a Jaguar. Brittney was my sales consultant. She was extremely helpful, honest, and professional. She knew her product ve More

by Russ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney
June 11, 2016

Great Service Great experience start to finish, very thorough process, very knowledgeable staff that was very friendly. This was my first time dealing with Jaguar More

by V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney
May 03, 2016

Very good service Loved working with Kevin. Very professional!!!! We will recommend this dealership in the further. The service was great and we came with our kids a More

by Ty
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Affglo