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Courtesy Ford Lincoln - Service Centre

London, ON

4.4
181 Reviews

181 Reviews of Courtesy Ford Lincoln - Service Centre

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July 05, 2022

I have been with Courtesy Ford for more years than I can remember and I will not deal with any other place. Peter is the only person I will deal with because I know I can trust him 100% Thank you Peter fo More

by Barb P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Rousom
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2022

Service is great and there is fair prices. Phone calls were answered quickly and all questioned were as well the detailing department always does great . More

by jacobrenders27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Flonders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Tapia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Montoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Lamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brook Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Hobson, Kyle Cornet, Josh Stevens
June 18, 2022

I recently had some issues with the service department that largely centred on poor communication. But after sitting down with Kyle, I was absolutely amazed at the sincerity, the concern, and the massive More

by Dan Griffiths
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Cornet
May 24, 2022

I have leased a total of four Lincolns and purchased one during the past few years. The receptionists, service personnel, drivers, sales persons, service co-ordinator, technicians and management in this dea More

by donaldpclarke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Flonders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Tapia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dee Menon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Montoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brook Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Stevens
April 13, 2022

The team at Courtesy is knowledgeable and professional without question. Alex was excellent to deal with and went above and beyond to assist me with my latest service and made sure I left satisfied. I wou More

by Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Tapia
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2022

Been six months since we purchased our new vehicle from Courtesy Ford, Peter was very helpful from first contact and made sure the vehicle was proper ready for delivery, vehicle was just in last week for f More

by Tim Burgess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Rousom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2022

They are a very friendly staff and outstanding customer service. Would recommend to all friends and family More

by Joshbaldwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Gardiner
February 11, 2022

The purpose of this post is to address a old cliche of "your great customer service experience ends when the dealership loses sight of your tail lights" THIS WAS NOT THE CASE in my case. I had a wonderf More

by kukoljm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Cornet, Stephen Skutovich
February 04, 2022

Very helpful and always friendly. Will always answer any questions and if they don’t know the answer, they find out for you. Multiple family members deal at Couresty and with Peter. More

by Tammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Tapia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Rousom , Josh Stevens
November 30, 2021

I always feel so welcome and cared for at Courtesy Ford/ Lincoln. The entire team is incredibly helpful and the service is impeccable. Peter is one of the loviest people I’ve met. He goes above and beyond f More

by NWlincolnowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Rousom
5.0
This rating includes all reviews, with more weight given to recent reviews.
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