Courtesy Ford Lincoln - Service Centre

DEALERSHIP SERVICE - "I was won over by this group" For a long while, I was skeptical of dealerships and bought used cars on my own and getting service through friends' shops. One afternoon out of cur For a long while, I was skeptical of dealerships and bought used cars on my own and getting service through friends' shops. One afternoon out of curiosity, I wandered into Courtesy and was directed to Kenny Haynes. Kenny surprised me with the number of questions he asked about my wants and needs. No pressure at all; then he proceeded to flash some very good prices at me. I bought the car and decided to try their service as well. That was about 25 years and 10 cars ago. I discovered the hidden value of up-to-date info on maintenance reminders and recall fixes not normally seen. It wasn't long before I was being greeted by my first name from a few in the service department. And not just a fly-by but a short chat about why I was there today or how is the family or how did that vacation go. The company name COURTESY, is truly their brand and shows right from the grass roots of this business. Shane and Will have been long-time trusted consultants in my auto concerns. Scott and Alex are newer friends in the shop and are obviously on board with the program as well. Dear friends at Courtesy Ford, thank you for the confidence in the safety of my vehicles and my family along with the peace of mind and enjoyment of driving. Cheers, Dan Lajoie More

Fantastic service! Couldn't have been happier with my visit from start to finish. They got me in quickly and on time. Diagnosed the problem right away and we're very rea Couldn't have been happier with my visit from start to finish. They got me in quickly and on time. Diagnosed the problem right away and we're very reasonable. Will Taylor was very friendly and knowledgeable and made the experience pleasant. Which often isn't the case when you are getting your car fixed. I highly recommend courtesy to anyone in need of service. Thanks again Will! More

Great service yesterday Just wanted to post a thanks to Will Taylor and the service staff at Courtesy Ford on Wharncliffe road. I had my focus in there today and came away p Just wanted to post a thanks to Will Taylor and the service staff at Courtesy Ford on Wharncliffe road. I had my focus in there today and came away pleasantly surprised. Not only was the fix cheaper than they had quoted me but the guys were kind and Will checked on me personally to see if I was comfortable in the lobby. This is a nice touch. Thanks again. More

Excellent Service Always get consistent, top notch service at Courtesy Ford. Was in for a return maintenance and was assisted by the Manager Will T as other agents were Always get consistent, top notch service at Courtesy Ford. Was in for a return maintenance and was assisted by the Manager Will T as other agents were occupied. Was made to understand exactly what was being done on my car, the expected costs and time frame for completion. Staff was very attentive throughout. It is a consistent experience when visiting Courtesy Ford and that makes it easy to keep coming back. Friendly, upfront and honest and easy to deal with are just some of the reasons I have recommended Courtesy Ford to others in the past and would again. Thanks. More

Best of the Best I have had the pleasure of having Alex Tapia look after the service of my pickup for the last two years. This guy is exceptional at his job. Very prof I have had the pleasure of having Alex Tapia look after the service of my pickup for the last two years. This guy is exceptional at his job. Very professional with everyone. He is the best. More

Top Notch Salesman I have been dealing with Kenny at Courtesy Ford for over 10 years. I continue to purchase and service my vehicles at Courtesy because of the continuou I have been dealing with Kenny at Courtesy Ford for over 10 years. I continue to purchase and service my vehicles at Courtesy because of the continuous quality and professionalism I experience with Kenny Haynes and all staff at Courtesy. More

Easy and Fast Its always a huge dilemma figuring how to get my work trucks in for service. I am impressed at how quick and painless Will and the service staff get m Its always a huge dilemma figuring how to get my work trucks in for service. I am impressed at how quick and painless Will and the service staff get me in and out. Which helps keeps my business moving forward instead of slowing us down. I highly recommend them. More

Awesome, professional, integrity Will and his group at Courtesy Ford go above and beyond. So great to deal with, have never been disappointed and would recommend them to all my frien Will and his group at Courtesy Ford go above and beyond. So great to deal with, have never been disappointed and would recommend them to all my friends and family! Looking forward to many more years of great service! More

Great Customer Service! I have been a customer of Courtesy Ford for as long as I can remember I have never been disappointed with the service. I find them very helpful in eve I have been a customer of Courtesy Ford for as long as I can remember I have never been disappointed with the service. I find them very helpful in every way, so i do not have to worry about it. More

Best customer service in London I have been to many dealership with all makes of cars but Courtesy Ford is a different experience. Friendly staff are always there to open a door and I have been to many dealership with all makes of cars but Courtesy Ford is a different experience. Friendly staff are always there to open a door and greet you with a smile and a warm greeting. The service is always quick and professional and the shuttles are always running to take you to work and pick you up when they are done. I honestly would not go anywhere else and I recommend Courtesy to all of my family, friends and colleagues. More