Courtesy Ford Lincoln - Service Centre

Service Team is first rate. Always treated with respect and service team is very efficient. I prefer to deal with Alex ... he is very detailed in his description of work required Always treated with respect and service team is very efficient. I prefer to deal with Alex ... he is very detailed in his description of work required and work done and is fair to both the customer and the dealership. More

Very good service. I have always been given courteous service.the staff at courtesy are always very accomedating . Not pushy Answered all my questions . If I was in t I have always been given courteous service.the staff at courtesy are always very accomedating . Not pushy Answered all my questions . If I was in the market for another car I would certainly choose courtesy. More

Excellent Customer Service Being new to London ON we have chosen Courtesy Ford as our dealership and what an excellent choice we made. Alex Tapia is a triple A plus service advi Being new to London ON we have chosen Courtesy Ford as our dealership and what an excellent choice we made. Alex Tapia is a triple A plus service advisor. He goes out of his way to ensure customer satisfaction. He explains the work that needs to be done and what was done when finished. We were in for service and out in best possible time. Alex was always respectful to us and our vehicle, and I would highly recommend him for your service needs as he is always willing to satisfy and his friendly attitude is genuine. Alex is a professional employee and Courtesy Ford should value his contributions. More

Always great experience I have been dealing with courtesy ford for a little over two years ,and I always have great experience . Today I brought my 2014 ford forcus in for s I have been dealing with courtesy ford for a little over two years ,and I always have great experience . Today I brought my 2014 ford forcus in for service ,while I was there I look at some vehicles an I have now come to terms that I will be now upgrading my focus to a 2016 explorer after speaking with peter rousom. He has giving me great information and I will be up to upgrade mid year. More

"Always Professional" J.D. Always a pleasure to deal with Mark who takes his time to explain thoroughly the details of the vehicle you are buying. Thank you Mark. Always a pleasure to deal with Mark who takes his time to explain thoroughly the details of the vehicle you are buying. Thank you Mark. More

Alex and the sales team. I have dealt with Alex as well as the other members of the service team at Courtesy, and they have always been helpful, knowledgeable, and friendly! I have dealt with Alex as well as the other members of the service team at Courtesy, and they have always been helpful, knowledgeable, and friendly! You are a person and a customer, not just a number in line! Even if I am just in to ask a question about my vehicle with the sales/finance team, and I run into Alex, he always asks how I am doing and we chat a little about how things are going. This is the type of effort that makes my experience there one that I can look forward to and feel welcomed! He always has a huge smile on his face! More

Excellent Service Recently had one of my vehicles in for service and wanted to pass on my thanks to Courtesy. Dealt with Will Taylor and his team. Repair was com Recently had one of my vehicles in for service and wanted to pass on my thanks to Courtesy. Dealt with Will Taylor and his team. Repair was completed as described and in a timely fashion. Will made sure I knew the details of the repair and felt fully informed and accommodated. Overall great experience Much appreciated. J More

DEALERSHIP SERVICE - "I was won over by this group" For a long while, I was skeptical of dealerships and bought used cars on my own and getting service through friends' shops. One afternoon out of cur For a long while, I was skeptical of dealerships and bought used cars on my own and getting service through friends' shops. One afternoon out of curiosity, I wandered into Courtesy and was directed to Kenny Haynes. Kenny surprised me with the number of questions he asked about my wants and needs. No pressure at all; then he proceeded to flash some very good prices at me. I bought the car and decided to try their service as well. That was about 25 years and 10 cars ago. I discovered the hidden value of up-to-date info on maintenance reminders and recall fixes not normally seen. It wasn't long before I was being greeted by my first name from a few in the service department. And not just a fly-by but a short chat about why I was there today or how is the family or how did that vacation go. The company name COURTESY, is truly their brand and shows right from the grass roots of this business. Shane and Will have been long-time trusted consultants in my auto concerns. Scott and Alex are newer friends in the shop and are obviously on board with the program as well. Dear friends at Courtesy Ford, thank you for the confidence in the safety of my vehicles and my family along with the peace of mind and enjoyment of driving. Cheers, Dan Lajoie More

Fantastic service! Couldn't have been happier with my visit from start to finish. They got me in quickly and on time. Diagnosed the problem right away and we're very rea Couldn't have been happier with my visit from start to finish. They got me in quickly and on time. Diagnosed the problem right away and we're very reasonable. Will Taylor was very friendly and knowledgeable and made the experience pleasant. Which often isn't the case when you are getting your car fixed. I highly recommend courtesy to anyone in need of service. Thanks again Will! More

Great service yesterday Just wanted to post a thanks to Will Taylor and the service staff at Courtesy Ford on Wharncliffe road. I had my focus in there today and came away p Just wanted to post a thanks to Will Taylor and the service staff at Courtesy Ford on Wharncliffe road. I had my focus in there today and came away pleasantly surprised. Not only was the fix cheaper than they had quoted me but the guys were kind and Will checked on me personally to see if I was comfortable in the lobby. This is a nice touch. Thanks again. More