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Courtesy Ford Lincoln - Service Centre

London, ON

4.4
181 Reviews

181 Reviews of Courtesy Ford Lincoln - Service Centre

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June 17, 2025

Shane was excellent when l brought my 2020 Ford Edge in for my oil change. He was on top of making sure that the oil exchange didn’t take to long and made sure my car was washed when finished. I have had More

by noreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2025

Steve is very professional and funny. I was made priority as a walk in and got the work on my car done to get me out of a crisis. He kept me informed on the status of my vehicle and altho More

by Hdilellagordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025

After months of gaslighting me about the failure of my synch screen in my F-150 they finally honoured their contractual obligations under my extended warranty and Premiumcare Plan but only if I agreed to More

by Joe Hoffer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Tapia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Montoya
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2025

Brain is a great salesman! Service department is great to! Can't wait to purchase my next vehicle! More

by Diana Davies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2025

Randy always comes with good intentions. Willing to go above and beyond and to help look for the best suitable purchase. He’s been a great recommendation for many years. Very happy to work w More

by Brianpuim16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Grilo
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2025

Steve provided exceptional customer service with a friendly smile. He kept me informed throughout the process. Even though I was still not registered for something I was told several times I would be More

by Stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

Outstanding service especially since I was from out of town. Steve made sure my Navigator was priority. More

by Kinnear.steph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

Buyer beware. Charged me $180 for engine and cabin air filter. Retail under $60 at Canadian Tire. Service reps are xxxxxxxx who make money off dining you for extra More

by Labt50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lorna
November 08, 2024

Great place to work, shop for a car, and get advice on service! The staff feel like family and care about building a long lasting relationship with their customers that goes beyond the transaction. More

by Juan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Tapia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Montoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brook Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2024

know people who have gone for years and never had a bad experience with them More

by jaxtex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton Deinum
5.0
This rating includes all reviews, with more weight given to recent reviews.
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