Courtesy Ford Lincoln

great experience i had great customer service and an overall excellent experience with this dealership ..will definitely return again and recommend to others ..i am ve i had great customer service and an overall excellent experience with this dealership ..will definitely return again and recommend to others ..i am very happy with my vehicle ..thank you More

excellant experience Our experience with Kenny Haynes at Courtesy Ford as always was indeed a great time well spent. We have dealt with Kenny before and as always his Our experience with Kenny Haynes at Courtesy Ford as always was indeed a great time well spent. We have dealt with Kenny before and as always his knowledge of his product and his explanation of services and finances were both thorough and well explained. More

No hassle, very friendly and knowledgable, A+++++ service!!! I live 4 hours from London, I had originally called Courtesy Ford Lincoln for a pre-owned vehicle they had for sale that I was interested in. I was c I live 4 hours from London, I had originally called Courtesy Ford Lincoln for a pre-owned vehicle they had for sale that I was interested in. I was connected with Dan Bee, and he told me all about the Explorer I was interested in. After doing some thinking I realized I would be better off with a truck, and after discussing this change of heart with Dan he was extremely helpful in helping me decide on the right truck. Even though there are many other Ford dealers closer to me, I was so impressed with the quality of service and outstanding experience I received from Dan in the sales department, and Adel in the Finance department that I chose to buy my new F250 from Courtesy and it was 110% worth the drive! Everyone in the store is very friendly, knowledgable, helpful, and they really go above and beyond to make me feel comfortable with the second-largest purchase in my life. They are changing the game of your traditional dealership and it is so refreshing to deal with a family-owned and operated business rather than a dealership that is part of a dealer group. So much so that I will be making the drive again when it is time for my next vehicle! Thank you Dan, Adel, and everyone at Courtesy for such an amazing experience and to anyone on here looking for their next dealership, look no further! More

Picked up used car I've worked with Kenny Haynes so often that I almost feel like he's a part of the family. Great service, always a pleasure to deal with. I've worked with Kenny Haynes so often that I almost feel like he's a part of the family. Great service, always a pleasure to deal with. More

Amazing Experience All Around I live in Toronto, and always thought the best deals were here. When a friend of mine told me he got a better deal in London, I had to see for myself. I live in Toronto, and always thought the best deals were here. When a friend of mine told me he got a better deal in London, I had to see for myself. I came on here to search for the next dealership I would do business with and I saw all of the stellar reviews for Courtesy, I had to see for myself. I took a trip to London from Toronto and I was blown away! I met Dan while I was outside looking at vehicles and from the start he was very friendly, professional and knowledgeable. He listened to my needs and wants, showed me the perfect vehicle and worked out an incredible deal for me. Definitely worth the drive from Toronto, and I'll be sure to come down for my service as well! Will be recommending Courtesy to anyone I know looking for a new vehicle, thank you! More

Great dealership I've worked with Zach on two vehicle purchases now. In the past I've dreaded buying cars as often times it's hard to trust your sales person. Zach ans I've worked with Zach on two vehicle purchases now. In the past I've dreaded buying cars as often times it's hard to trust your sales person. Zach answers questions and concerns fully and has great integrity. When I visit he always asks how I'm enjoying my vehicle. This dealership works hard to retain their 5-star status. It's evident in the quality of their service and sales people. Strongly recommend. More

Great Service Great Company, always accommodating, polite, and prompt! Just bought a new vehicle and I don't think it could've went smoother! I highly recommend De Great Company, always accommodating, polite, and prompt! Just bought a new vehicle and I don't think it could've went smoother! I highly recommend Dee as a salesman, he's helpful, polite, and professional, great salesman! More

Great overall experience I recently purchased my new Ford Escape from Michael Doe. He was fantastic to deal with and I never felt pressured during the whole process. He provi I recently purchased my new Ford Escape from Michael Doe. He was fantastic to deal with and I never felt pressured during the whole process. He provided excellent service, and his manager Mike Oliver was great as well. Will definitely recommended these two! More

Brutal end of lease buyout process When I wouldn't "cave" to the sales tactics and pursued my right to buyout my leased truck, all communication stopped. (Up to that point, I couldn't g When I wouldn't "cave" to the sales tactics and pursued my right to buyout my leased truck, all communication stopped. (Up to that point, I couldn't get them to stop calling me about a new lease) I spent a week, sending 3-4 emails, and leaving 3 phone messages to get the process moving. Not until I phoned Ford Credit and explained the situation did I get a call back.(And there was certainly no apology or even an attempt to explain the week long silence). By then my end of lease date was past, and it was suggested I would now have to pay interest! Laughable! I cannot explain how it went so badly, other than it appears Mr.Stevens was sulking about the deal he couldn't make. It was very unprofessional and frustrating....we will never go back to Courtesy Ford again. More

Very Satisfied I have being dealing with Alex Tapia for a few years, he has been very polite and professional. He also is very knowledgable. Awesome guy. I have being dealing with Alex Tapia for a few years, he has been very polite and professional. He also is very knowledgable. Awesome guy. More