Courtesy Chrysler Dodge Jeep RAM
Calgary, AB
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I purchased a used vehicle from Courtesy Chrysler in Calgary. The sales person was great but that's where it stops. The vehicle had a major problem as soon as I drove off the lot. They have finally afte Calgary. The sales person was great but that's where it stops. The vehicle had a major problem as soon as I drove off the lot. They have finally after 5 weeks gotten that part fixed. There was no communication with me despite my many calls for over 3 weeks. The mechanic who fixed the first problem also said the vehicle has a strut problem on the front of the vehicle. They won't fix it and todayvthe Sales Manager accused me of trying to take advantage of the system. He said he can't lose any more money on that vehicle. I guess his profits are more important than my safety. When talking to him I couldn't get a word in no matter how hard I tried. I think that he was tryingvto talk me into oblivion. I've dealt with many dealerships over the years andvthisvis my first bad experience. Clearly the customer is not a priority. Justcselk them a vehicle and get them out the door. More
I like the fact that I got in the next day to get my truck repaired. Always friendly service. I tried other dealerships and they don't measure up to courtesy. Thank you for taking care of me. I will con truck repaired. Always friendly service. I tried other dealerships and they don't measure up to courtesy. Thank you for taking care of me. I will continue to get my work done here. More
My air conditioner compressor stopped working on my 2024 ram .I brought my truck in to courtesy,when I bought my truck from another company I purchased a warranty I dealt with Blake from courtesy Chrysler h ram .I brought my truck in to courtesy,when I bought my truck from another company I purchased a warranty I dealt with Blake from courtesy Chrysler he took care of contacting the warranty company with the issues on ac unit he did an excellent job for me all I had to pay was my deductible.so kudos to Blake More
Faraaz was great to deal with. He was very knowledgeable about all the makes/models he was selling, provided great customer service, and had a no-pressure approach. The dealershi He was very knowledgeable about all the makes/models he was selling, provided great customer service, and had a no-pressure approach. The dealership had a large selection and they were able to find what I was looking for. More
James was great and accommodating. Clear concise information with a good sales manger who walked me through everything. No surprises! Clear concise information with a good sales manger who walked me through everything. No surprises! More
Wow! Great team, amazing service. Right from my initial phone call, Joel was incredible! The whole service team had smiles on their faces and took care of Great team, amazing service. Right from my initial phone call, Joel was incredible! The whole service team had smiles on their faces and took care of me from the moment I arrived to drop my Jeep off for service. I didn’t even need to ask if a shuttle was available to take me home, one was arranged and I was on my way. The driver home and the driver back were kind and so friendly. Having been to a dealership that was the complete opposite, I applaud the the team here!! Old fashion service team who truly are grateful for your business. I will be back for all my service requirements. More
Was called to book my vehicle in for maintenance, when they got the mileage it was ‘due’ for service A. Booked it in since I purchased extended warranty and don’t want any reason for future claims to be d they got the mileage it was ‘due’ for service A. Booked it in since I purchased extended warranty and don’t want any reason for future claims to be denied. $1200 later I checked the service schedule in my manual, since that seems ridiculous to me and the only required maintenance done was a oil change that cost $136.00 and all the other charges were for recommended (unnecessary) maintenance that was never mentioned as recommended or optional to me. Service refused to call us back for days and was belligerent when we finally did get a hold of them. I signed off on the repairs so it’s my problem even though it was never stated at any time this was not required. Sales was great when I bought it, but after service I will never deal with them again for anything purchase or sales related. More