
Courtesy Chrysler Dodge Jeep RAM
Calgary, AB
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Quick and painless purchase😊 Never knew that purchasing a vehicle will be a painless experience and a very quick one (went there around 2:30pm and got the car at 6pm the same day) Never knew that purchasing a vehicle will be a painless experience and a very quick one (went there around 2:30pm and got the car at 6pm the same day). I dreaded going to a dealership and having to deal with salespeople cuz all I hear is negative comments. But not with my experience it's all good for me. Thanks to Ariel and Marc you guys rock👍 More
5.7 hemi finally!!! I just bought a used ram 5.7 hemi from this dealership and the experience awesome, ariel help me from beginning to last, david who helps me finance th I just bought a used ram 5.7 hemi from this dealership and the experience awesome, ariel help me from beginning to last, david who helps me finance the truck manage to give me every request that i want, i definitely recommend courtesy chrysler to all who's looking for their dream vehicle, and definitely look for this guy's their awesome , you guy's won't regret!!!!!!!! More
April is a gem ! Over the past 8 years I have bought 4 ram trucks from Courtesy Chrysler . In the past I have had struggles with the service department and their profe Over the past 8 years I have bought 4 ram trucks from Courtesy Chrysler . In the past I have had struggles with the service department and their professionalism until today . Since April Thomas has come on board , dealing with the service department is pleasurable again . She's personable, knows her stuff and doesn't try to make up stories . I love dealing with April and she's a fantastic addition to the service department . Don't ever let her go . More
The best customer service. This is my second vehicle from them, they treat their customers with respect and friendliness. They were Very helpful when it came to explaining my ve This is my second vehicle from them, they treat their customers with respect and friendliness. They were Very helpful when it came to explaining my vehicle and how it works. More
Dissatisfied beyond belief I bought a 2011 Jeep Patriot with 83462km (July 04 2016) whose engine was burning oil and over a period of time used an average of a litre of oil pe I bought a 2011 Jeep Patriot with 83462km (July 04 2016) whose engine was burning oil and over a period of time used an average of a litre of oil per 1200km. A "small" fix was attempted once which did not work and at last the sales person (A. Buenaventura) sent the numerous email complaints of a worn out engine to a service manager(K Laughton) that has yet to respond. The only one that was concerned was the shop manager (J Marzwell) that assured me he would contact someone in charge to resolve the issue: nothing as yet Joe. I advise caution when dealing with Courtesy Chrysler and their used sales department. Promises were made " we'll make sure we find a solution" but as yet(mid Sept.) NOTHING. Be "courteous" and offer some form of reconciliation before its to late. More
AMAZING My service advisor, April was AWESOME in terms of customer service and keeping me informed. Super friendly staff including both shuttle drivers. I usu My service advisor, April was AWESOME in terms of customer service and keeping me informed. Super friendly staff including both shuttle drivers. I usually go to Eastside Dodge but since I moved I had to come here for convenience. What a world of difference!! I'm so happy I moved! ;D More
Good dealership, remedied issues encountered I had an issue with purchasing an incorrect vehicle through the dealership. They remedied the issue and were good to deal with. Rob McNeil was my most I had an issue with purchasing an incorrect vehicle through the dealership. They remedied the issue and were good to deal with. Rob McNeil was my most recent salesman, who was excellent to deal with. He helped me with all issues and concerns and continues to ensure my purchase is up to my requirements. With the issues encountered, I dealt with Mike Menane (Sales Manager) who was also a good contact to deal with. With the issues I had initially encountered, Lanette Andreas was excellent to deal with on the Finance side of everything. They all respond to e-mails and calls in a timely manner and tried to ensure customer satisfaction. The only outstanding issue was over the course of purchasing the wrong vehicle and having it exchanged for the right one, I was not able to get 0% financing which I was able to get on the incorrect vehicle. I highly recommend dealing with Rob if you have the choice and opportunity. More
Friendly Service I had a great experience buying my first car at Courtesy Chrysler. Everyone was very friendly and helpful. I found it online that morning, took a test I had a great experience buying my first car at Courtesy Chrysler. Everyone was very friendly and helpful. I found it online that morning, took a test drive that afternoon, and drove it off the lot the next day! More
It was a great experience I highly recommend to buy your car at Dodge Courtesy Calgary. The sales person (Liz Fediuk) was very professional, friendly, patient. The service was I highly recommend to buy your car at Dodge Courtesy Calgary. The sales person (Liz Fediuk) was very professional, friendly, patient. The service was excellent, I spoke to Donna at auto service and she took care of all my requests, then I pick up my Car and April was very friendly. Candice at finance explained the differen choisses we had. More
Excellent Sale and Delivery Did a deal with Mike via email, while on holidays. Went very well under the circumstances and I really appreciated the process and timeliness. Did a deal with Mike via email, while on holidays. Went very well under the circumstances and I really appreciated the process and timeliness. Delivery was done by Rob McNeil and was excellent. Dealt with Marc for finance and post delivery. Issues with the deal we made for 3M. Misleading on what would areas of the body would have 3M applied. Was told fenders were to be done, and he encouraged me to take this option, as the fenders on this truck flared out. When I showed up, only the first few inches of the fender flare (at the front of the truck only) were done, as those were considered the high impact areas. Plus, mirrors were to be done. Turns out, mirrors were chrome and thus couldn't be done. Marc said to call him a couple days later, and he could see what could be done in place of the mirrors. Nothing as it relates to the fender flares. A few days after deliver, I had an additional payment from my trade taken out of my account. That's not a problem as the deal was done close to my normal withdrawal date. Obviously not Marc's fault. But, no response from him after 2 emails to just let me know who owes me the over payment. More