Courtesy Chrysler Dodge Jeep RAM
Calgary, AB
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Found the perfect car my boyfriend and I came in with a strict budget and Omar was able to find something that fit all our needs and went above and beyond our expectations. my boyfriend and I came in with a strict budget and Omar was able to find something that fit all our needs and went above and beyond our expectations. Great customer service all round and we love our new car. More
All some I work for city wide towing I came in thinking I would have a hard time with this veh I have had problems before because I drive a bigger truck and ha I work for city wide towing I came in thinking I would have a hard time with this veh I have had problems before because I drive a bigger truck and hard too get into places. but April Thomas was amazing She came over too me and ask if I was dropping of a 5500 and I said yes and then she help me find a spot and help me back it place she was allsome thank you again we need more people like this More
Great experience Omar was great to deal with and made the experience very pleasant even when just sitting and waiting for paperwork. Will definitely be going back for Omar was great to deal with and made the experience very pleasant even when just sitting and waiting for paperwork. Will definitely be going back for my next trick. More
AaronS Dealt with Omar when I went to buy a new vehicle. He was very professional and not pushy at all. Super genuine guy and made the experience of buying a Dealt with Omar when I went to buy a new vehicle. He was very professional and not pushy at all. Super genuine guy and made the experience of buying a new vehicle less stressful. Would def reccomend him to friends. More
PLEASANT, UPBEAT & EXCEPTIONAL SERVICE SERVICE WAS ATTENTIVE TO MY WANTS AND THEY WORKED HARD TO MAKE A DEAL THAT WORKED FOR ME. FROM THE SMALL DETAILS, SPEEDY SERVICE AND GREAT UPBEAT ATTI SERVICE WAS ATTENTIVE TO MY WANTS AND THEY WORKED HARD TO MAKE A DEAL THAT WORKED FOR ME. FROM THE SMALL DETAILS, SPEEDY SERVICE AND GREAT UPBEAT ATTITUDE. IT WAS A PLEASURE BUYING MY 3RD VEHICLE FROM COURTESY. More
Extremely unhappy I scheduled my Cherokee in for a cabin filter, brake fluid and to put on my summer tires. I dropped it off at 7:30am. At 11:30 I called, was told it I scheduled my Cherokee in for a cabin filter, brake fluid and to put on my summer tires. I dropped it off at 7:30am. At 11:30 I called, was told it was in the shop and would be ready by 2:30. Scheduled my pickup for 3:00. Mike arrived at 2:45 to pick me up, just as I was leaving Jeremy called to say my truck would not be ready and that I would have to wait a few minutes. You had 37 appointments on Friday, typically you have 60 appts. When I got there are 3pm, I was told it would be a few minutes. I had a migraine and wasn't sure whether I wanted to throw up or cry. I sat in your waiting room for an hour, al little more than a few minutes, with the channel set to a northern survival show, with a guy butchering a moose and boiling its head to get the jelly from the eyes. Not exactly family program, at that point not only was my head sick but so was my stomach. I have been doing some checking, changing my tires over should only take an hour, I think Jeremy realized when he saw my name on the shuttle pick up board that he had forgotten to put my truck in for the tires and scrambled to do it right away. I have been a customer for 20 years, I have purchased 5 vehicles and always used the service department, I have in the past recommended the service department. At the moment I'm not sure if I will ever set foot on your property again. It's not that it took 8 hours to do a minor amount of work, it was the fact that I just got excuses and lies and told that I wasn't your only customer that day. Way to make a customer feel special. I will absolutely not ever recommend you again, I won't take the chance that someone I recommend get the treatment I did on Friday. And should I come back I will absolutely never deal with Jeremy again. Anne Houston More
Two thumbs up Due to past experiences I always tried avoid dealerships, my best interests were never sought after, until now. For the last few months I've been hum Due to past experiences I always tried avoid dealerships, my best interests were never sought after, until now. For the last few months I've been humming over trading in my Journey for something that better suits my needs financially and personal use. When I made the decision to go in and window shop I was expecting to be pressured into buying something out of my price range followed by rudeness when I refused. Not all this time, I was met with friendly, professionals that considered me a valued customer regardless of my work-in-progress credit history. No used car, no bargaining, no sacrificing my financial and comfort. I was put into EXACTlY what I was looking for with EXACTLY the price point I was comfortable with! I went in yesterday Friday at 1pm and drove home Saturday at 11am in a shiny new jeep lol. If asked if I'd recommend Courtesy Chrysler, xxxx yes! Everyday of the week and twice on Sundays! More
Dumped a Lemon and got Way More I bought my 2013 Dodge Caravan brand new from this same dealership and had nothing but issues with it. Honestly, it would have been cheaper for the wa I bought my 2013 Dodge Caravan brand new from this same dealership and had nothing but issues with it. Honestly, it would have been cheaper for the warranty to buy me a new van than to have fixed all the problems we had with it. Every batch of vehicles in an assembly line has a lemon, and unfortunately, I got it for 2013. I was stuck with it. The dealership I had to take it to for warranty offered me $6k for it when it was only 2 years old and had 40,000km on it. I tried to take it back to the original dealership, and often they wouldn't return my calls/inquiries. When they did respond, I had an issue with their lenders that shouldn't have existed. Needless to say, anytime I had a cold-call from Courtesy Chrysler I was less than impressed and did not expect anything to actually happen. When Jackie text me a couple months ago, I felt the same way. After discussing the issues, she promised that "this time would be different". We have all heard the same line -- but she actually meant it. They took my lemon to a private seller instead of a trade in and got a good deal for it. More than what I was originally offered in 2015, and way more than I expected considering I had put another 40,000 kms on it since then. Then they went to work with their lenders and got me a smoking deal and a huge discount on the borrowing rate. I not only got rid of my lemon, I got rid of a not-so-great interest rate. In return, I also am now the proud owner of a brand new 2017 Dodge Caravan with a DVD player, backup camera, and many other features I didn't have on my old van. When we went to sign on the dotted line, Jackie watched our little ones and even gave them piggie backs. They got stuffed toys, and we got copious amounts of coffee. Jackie wasn't joking when she said "this time would be different" and she delivered far beyond the initial promises she made. I would absolutely recommend Courtesy Chrysler and their team to anybody else shopping for a vehicle. When I go to buy a new vehicle, I will be returning. More
Great Trade in Experience My wife and I traded in our older Grand Caravan for a newer one thanks to the great service provided by Jacquelyn Sylvester and Serge Lacasse. Jacque My wife and I traded in our older Grand Caravan for a newer one thanks to the great service provided by Jacquelyn Sylvester and Serge Lacasse. Jacquelyn was very helpful, professional and friendly in getting the information on whether it was worth for us to trade in our vehicle. Got a good value for our trade in as well as a great interest rate. We were able to try out another vehicle first and see how we liked it by taking it home for a couple of days before making our final buying decision. Jacquelyn even answered my questions after hours and on a holiday to my pleasant surprise. The vehicle we found online that we wanted to buy, with a few more options, she had ready for us to look at and test drive when we came in Saturday morning. She took care of having the plates changed while financing was being sorted out to minimize the time we had to spend waiting. Serge made sure we only got the protection and Warranty we were looking for and was very professional and friendly to deal with. We had some paint and undercoating done as well as adding a few extras to the outside of our vehicle which turned out very well done thanks to Mary-Ann getting our vehicle as soon as I was able to drop it off Monday. We are very happy with having been able to upgrade our vehicle as well as having had such a great buying experience. Thanks very much. More
Good checkup Even just coming in for the oil change and checkup was made a good experience. The exceptional service given by Joel Janz was very appreciated! Even just coming in for the oil change and checkup was made a good experience. The exceptional service given by Joel Janz was very appreciated! More