Courtesy Chrysler Dodge Jeep RAM

Unbelievable service and staff Being from the country I like to deal one on one and a handshake means more to me than a contract. When I parked on the lot and was greeted by Eric he Being from the country I like to deal one on one and a handshake means more to me than a contract. When I parked on the lot and was greeted by Eric he put absolutely no pressure on me and asked what I was looking for, my wants and my needs. He showed me exactly what I was looking for without my time or his. He worked me up the ladder to the rest of the staff in a timely manner. It felt like a down home atmosphere in there where everyone is welcome, no matter what and it all started with Eric. I would highly recommend this dealership to anyone buying a vehicle. Kevin Y. More

A new way to buy a vehicle. I know very little about vehicles, and even less about how much they do and should cost. The only thing that I do know is that I'm at a distinct disa I know very little about vehicles, and even less about how much they do and should cost. The only thing that I do know is that I'm at a distinct disadvantage. Knowing what I don't know has resulted in this one, true fact: I have always HATED walking into a dealership, and the only thing worse than walking into a dealership is being a woman and walking into a dealership. All eyes turn to you...quietly evaluating the prospective opportunity that's just walked in the door. It's very difficult to build a trusting relationship with a sales rep when the only thing that you know for certain is that if they win, if you lose; the more you pay, the more they make. We all know the game, and it most often leaves us with a sour taste in our mouths. This time was different though, and that difference was Jackie Sylvester. It was clear from the beginning that Jackie was a different kind of sales rep. She was only interested in learning what would be the right vehicle for me and my family (which, it should be noted, wasn't the exact same vehicle that I came in looking for). She was patient and informative, and her honesty was truly welcomed. Dealing with Jackie was the first time that I've bought a vehicle where I truly felt that my sales rep was my advocate; trying to get me the best vehicle for me, at the best possible price. I truly wish that others, both at the dealership and in this industry in general, would learn from this example. (I didn't get this same vibe from the sales manager) As a business owner myself, I'd rather earn a smaller margin from a much larger pool of happy, satisfied, returning and referring clients, than a larger margin from a smaller pool of unhappy, one timers who will forever curse my name. That's just good business, and Jackie has it down. Kudos also to David Chopp in finance, who sharpened his pencil and went back to the lenders for us; getting us a better rate than we'd even hoped for; and Fuji - for showing us everything and more about the vehicle on delivery. All in all - we know we'll be back. Jackie has done a lot to change our overall car buying experience, and I wouldn't hesitate to recommend her. Jan Forsyth HPCI Vendor & Expense Management www. hpci.ca More

a pleasant experience Omar was kind and professional. I appreciated his advice and expertise. His follow up phone call was appreciated. I would recommend and work with Om Omar was kind and professional. I appreciated his advice and expertise. His follow up phone call was appreciated. I would recommend and work with Omar again in the future. More

Soo easy I came in with my boyfriend to get a used vehicle and we found that it was way more beneficial to get a new vehicle it was sooo easy and affordable th I came in with my boyfriend to get a used vehicle and we found that it was way more beneficial to get a new vehicle it was sooo easy and affordable they were very helpful and assisted with any questions or concerns we had with a new vehicle I would definitely recommend any one to this dealership More

Wonderful Service I had the pleasure of dealing with Eric Campbell with my purchase of my 2016 Chrysler. I never felt rushed for making a decision. He answered any ques I had the pleasure of dealing with Eric Campbell with my purchase of my 2016 Chrysler. I never felt rushed for making a decision. He answered any question I had about the vehicle. I would definitely recommend him to anyone willing to purchase a vehicle. I also had the pleasure of dealing with David Chopp in the finance department. Out of any finance person I've dealt with in any industry, he always has your best interest at heart. He made sure all the numbers were laid out to my understanding, talked with my insurance company to make sure everything went smooth that way and was overall an awesome person. These two employees together made my experience amazing! More

Great Service I came into the dealership looking to trade in my Jeep and get a new truck. Eric was great during he entire process. He answered all our questions, go I came into the dealership looking to trade in my Jeep and get a new truck. Eric was great during he entire process. He answered all our questions, got the extra features I was looking for and kept it all in my budget. The overall process was so fast and easy I had my new truck by the end of the day! More

Excellent service! Liz was absolutely wonderful, super friendly and very knowledgable. We knew what we wanted and she helped us stay within our budget. I would highly re Liz was absolutely wonderful, super friendly and very knowledgable. We knew what we wanted and she helped us stay within our budget. I would highly recommend this dealership to anyone and I would 100% send them in Liz's direction. We are so in love with our new truck! Thank you Liz :) More

Great service at Courtesy Chrysler Liz was great to work with! Knowledgeable & super helpful without any high pressure tactics. We love our new Jeep Grand Cherokee & would definitely c Liz was great to work with! Knowledgeable & super helpful without any high pressure tactics. We love our new Jeep Grand Cherokee & would definitely call Liz the next time we are in the market for a vehicle. More

Understanding and helpful service I found the service very helpful and friendly. Vehicle service is very stressful and the employee was perceptive about my concerns involving my vehic I found the service very helpful and friendly. Vehicle service is very stressful and the employee was perceptive about my concerns involving my vehicle. I feel the speed of service was also good considering the situation. More

Top Notch Sevice Department I wanted to mention that I rated this Service Department for many reasons. The staff in the service department (especially Aaron) are very friendly an I wanted to mention that I rated this Service Department for many reasons. The staff in the service department (especially Aaron) are very friendly and knowledgeable and always attentive to your needs. The manager of the service department (Roger) is excellent in keeping that department running smooth and efficient. I like how they monitor your service history, recommend what needs to be done soon and the service record they give you is easy to understand.I found them to be honorable and trust worthy and appreciate doing my business with them. More