Courtesy Chrysler Dodge Jeep RAM

5 Stars Came in to look at a truck my wife saw online and Omar made the experience quick and pain less. We were test driving the truck with in minutes and Ser Came in to look at a truck my wife saw online and Omar made the experience quick and pain less. We were test driving the truck with in minutes and Serge helped us with the paperwork. More

I would not go to this dealership again. I went to this dealership expecting respectful, honest service. I was willing to pay an additional cost over a private purchase, for the belief in be I went to this dealership expecting respectful, honest service. I was willing to pay an additional cost over a private purchase, for the belief in being able to trust the dealership name, and the perceived element of honesty. I did not expect to be sold a vehicle without all information being disclosed, particularly the history and use of the vehicle. The information provided about the vehicle’s previous ownership was vague, and misleading. The vehicle was dirty when I bought it, hiding many flaws which were also undisclosed. The sales tactics used were aggressive, and disrespectful. Although, dealership’s adjust their selling prices to accommodate cleaning and detailing of vehicles, it was obviously not done when I picked up the vehicle. This was not an inexpensive vehicle that I purchased, so I was also surprised at the lack of care taken with small things like no jack in the vehicle, and having to return to the dealership to pick up items missing from the interior.. I would not go to this dealership again. More

Great experience Liz and Blair were friendly and amazing, they helped us get the best desl possible and my husband and eare very happy with the service they provided u Liz and Blair were friendly and amazing, they helped us get the best desl possible and my husband and eare very happy with the service they provided us More

Quick and easy to deal with I was looking for a new truck and narrowed it down to two brands. Dodge Ram 1500 or Ford F-150. Went to two Ford dealerships and not one single sales I was looking for a new truck and narrowed it down to two brands. Dodge Ram 1500 or Ford F-150. Went to two Ford dealerships and not one single sales person approached me to offer assistance. Went inside to look for a brochure and again no help. Good gathering at the coffee machine though. Grabbed my own brochure and left. Did the loop and stopped in at Courtesy, parked my car and walked towards the trucks. Immediately I was approached by a young sales person named Kyle. He had asked me a few. basic questions regarding new/used and trim lines. Told him I really didn't know what I wanted. Kyle was very helpful in showing me around and explained the different trim levels and prices. We then sat in a couple vehicles and took one for a test drive. Told him I would get back to him as I had other commitments. Called me a couple days later to see if I had any questions. Booked another visit as now I new what I wanted. Unfortunately they did not have the vehicle I wanted on the lot. Blair from the management team stepped in to help with the search. Found one in another city but we could not agree on price as it really did have a lot more options that I did not want to pay for. Blair went back for another search and within a few minutes we were hammering out the price on another truck. I think there was give and take on both sides and when it was all said and done, I went home happy with the price I paid and the truck I wanted which would show up in a couple days. Did not have to worry about financing but David did a good job of explaining add ons that I might consider. When the truck arrived I was greeted promptly by Kyle and he explained the process to hand in my trade in and sign papers to release the new truck to me. Sat down with Serge and he finished up all the paperwork with me. Then back to Kyle I went for a walk-through of the new truck. Kyle was great and very knowledgable in explaining how to set up everything like phones, controls etc. Within the hour I was off and on my way home. I have purchased many vehicles over the years and must say that I never felt pressured into a vehicle I did not want or to close a deal quickly. Both Kyle and Blair knew what I wanted as well as my price limit and worked super hard to aceive this. More

Exceptional young man!!!!! Simply put !!!! Exceptional young man. What a refreshing experience . Being told that he was only a month into his young sales career was very impress Simply put !!!! Exceptional young man. What a refreshing experience . Being told that he was only a month into his young sales career was very impressive. He was professional ,composed and completely transparent during the whole experience. Although I decided against a purchase at this time, I will 100% guarantee my return to purchase when timing is right. Stick with your new career young man. The industry needs more like you !!!! More

Met my needs Experience with sales rep and dealership was good. Did not initially provide us with best price option but ended up exceeding competions offer when se Experience with sales rep and dealership was good. Did not initially provide us with best price option but ended up exceeding competions offer when set to the task. Did not particularly appreciate having Tire and rim protection package added to price without asking for it, but was subsequently removed upon request. Also, should be more careful with finance offers being put forth to purchaser. Originally offered a 2.99% rate which was not actually available. Our sales rep, Liz, was pleasurable to deal with and most of the above noted incidents were not in her control. More

Omar Truely Cares Omar was very good to deal with. He took the time to understand what I was looking for, without trying to rush or push. He worked with me thru the e Omar was very good to deal with. He took the time to understand what I was looking for, without trying to rush or push. He worked with me thru the entire process and is still helping after the deal has closed. I traded in a Wrangler with a spare set of tires and he is organizing getting the tires to the dealership so I don't have a hassle. That's incredible service and exceeding expectations! More

Thank-You Omar made sure that my experience was no -hassle and no high pressure sales tactics ! I Love my new vehicle and will be a repeat customer! Omar made sure that my experience was no -hassle and no high pressure sales tactics ! I Love my new vehicle and will be a repeat customer! More

Looking for a new vehicle Luz is who you need to see! I am not new to new vehical shopping and have bought from Courtesy as well as several other dealerships before. This time was a little different as I I am not new to new vehical shopping and have bought from Courtesy as well as several other dealerships before. This time was a little different as I wasn’t totally sure what I was looking for. Liz was extreamly patient with my indesision and with zero pressure helped me figure it out over the course of several hr. The actual purchase contract and paperwork done with the sales manager had a few hiccups but was made right and handled professionally and quickly by Marc the Finance Manager. Overall I’m extreamy satisfied with my new Jeep and the purchase experience. More

Good experience Liz was very friendly and helpful. She was willing to go beyond to help us get a good deal. Will recommend her. It was a good experience Liz was very friendly and helpful. She was willing to go beyond to help us get a good deal. Will recommend her. It was a good experience More