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Courtesy Chrysler Dodge Jeep RAM
Calgary, AB
2,369 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,369 reviews
June 21, 2018
Are you kidding!! $629 visit. 6 year old GC. $300 for air condition charge!! Vehicle condition sheet read. Front brakes just meet min. I replaced 8 months ago! Tire pre $629 visit. 6 year old GC. $300 for air condition charge!! Vehicle condition sheet read. Front brakes just meet min. I replaced 8 months ago! Tire pressures were ‘checked’ and st to factory? I checked at home. 3 set at 39# cold one at 34#. Washer fluid checked? Not. Still half empty! Air filter caution. Just replaced 6 mon ago. Told radio auto dim not working charge $50+ and told dealer set properly. Like I hadn’t done that 100 times myself. Still doesn’t work. So mad at end simply walked out. Done with useless approach and typical Jeep service. To say disappointed would be understatement. Sure some good people but experience was less than ideal. More
by Typical
Employees Worked With
April Thomas
June 21, 2018
Great experience and great staff. This has been one of the best experience with a dealership in my life, they were very happy to help and answer all my annoying questions. Also the bes This has been one of the best experience with a dealership in my life, they were very happy to help and answer all my annoying questions. Also the best thing is that i left there with a new vehicle the same day which I didn't know was a thing. Jim was very friendly and relatable which was great he knew what I wanted and delivered. Thanks again guys and will be back later. More
by JVargas
Employees Worked With
David Chopp, Billy Mansour, James Scott
June 20, 2018
Dumb customers After looking around for a sports car, my husband and I, did a stupid decision of wanting to trade in my ford truck for a Jeep. Almost right after the After looking around for a sports car, my husband and I, did a stupid decision of wanting to trade in my ford truck for a Jeep. Almost right after they confirmed that we were approved for the financing part of it, my husband told them that I don't wanna do the trade in anymore for several and personal reasons. My husband was polite on the whole process and had to leave out of the country for work and back a week after. He went back to Courtesy to ask for our $200 dollar deposit but Brian Mendieta refused to give us back the money and offered to give us back $20 instead. It was quite a week of disappointments because we don't know who we should be talking to. The sales guy Omar was on vacation, he was very helpful. He contacted us right after he landed at Calgary Airport. To make the story short, after weeks of disappointments, Liz stepped up on the plate with no hassle and gave us back our money ( otherwise - I would never back out right away without doing other means to get our money back, as it was not about the money after all, its about principle, And how it was treated and handled by Brian) More
by Dumb Customers
Employees Worked With
Liz Fediuk, Omar Hussain
June 18, 2018
One of the welcoming dealerships I have been to! Jamie and Billy were wonderful to deal with they kept my mother laughing through the whole process and she is a hand full. Dave was also super helpful Jamie and Billy were wonderful to deal with they kept my mother laughing through the whole process and she is a hand full. Dave was also super helpful and made sure every question my mother asked was respectfuly answered. Everyone was very welcoming and friendly head down and check it out. Without Jamie connecting with my mother there would not have been a sale. I highly recommend this dealer ship to anyone worried about not getting the service they deserve! More
by Kush
Employees Worked With
Jamie was the best ever, if it wasn't for the connection he made with my mom we would have went some where else. , David Chopp, Eddie Mansour, Billy Mansour
June 14, 2018
Verry kind and not pushing Joel is a man who can give you good information and not pushing at all. At the and of the day we drive home in our new wrangler jeep!! Joel is a man who can give you good information and not pushing at all. At the and of the day we drive home in our new wrangler jeep!! More
by DISOK
Employees Worked With
David Chopp, Joel Ayotte
June 08, 2018
Amazing Experience! I did a lot of shopping around and found the best price, and service, at Courtesy Chrysler. The staff was amazing, especially Brian. He was professi I did a lot of shopping around and found the best price, and service, at Courtesy Chrysler. The staff was amazing, especially Brian. He was professional, funny and personable. He took the time to answer all of my questions and made sure that I got the best vehicle for the best price. I absolutely love my new car! Thanks so much for making my car purchase experience such a wonderful. I would definitely recommend buying a car from Brian and his team! More
by Jen's New Car!!
Employees Worked With
Brian Mendieta
June 07, 2018
Courtesy Chrysler Top Notch Quality service and helpful, friendly staff. Highly recommend to all. I love the vehicle I purchased and the people made the repairs experience great. Quality service and helpful, friendly staff. Highly recommend to all. I love the vehicle I purchased and the people made the repairs experience great. Shop Courtesy Chrysler. More
by Chcam22
Employees Worked With
Helmar Kujat, Liz Fediuk, Taran Johnny , Adam Mashinter , Kaylee Gabora
June 06, 2018
Great dealership great guy So much fun dealing here !!!! I got a great deal and they have the best selection. Brian and the team have great deals!! Omar is so nice he has a g So much fun dealing here !!!! I got a great deal and they have the best selection. Brian and the team have great deals!! Omar is so nice he has a great smile and takes care of you. More
by Steve Smith
Employees Worked With
Omar Hussain, Brian Mendieta
June 05, 2018
Terrible Sales tactics and management “...so you understand what the word ‘courtesy’ in Courtesy Chrysler stands for?” was one of the first statements Eric Chovancak said to me when I walk “...so you understand what the word ‘courtesy’ in Courtesy Chrysler stands for?” was one of the first statements Eric Chovancak said to me when I walked into the dealership, with full intentions of purchasing a 2018 Jeep Renegade. I could be wrong, but I must be reading all the wrong dictionaries, because I have never known courtesy to mean the way I was treated at this dealership. After asking me questions regarding what I wanted in a vehicle, determining that if the Jeep did not have the dual pane panoramic sunroof it would be a deal breaker, and going on two test drives, (1 measly minute test drive each, I might add), we proceeded to Eric’s desk to find the vehicle I wanted. After searching their inventory, he returned with a Jeep Renegade from Big 4 (I know this, because I also did my research and had a look at this renegade on the weekend after business hours). This renegade had the my sky open air roof system, which I did not want. When I advised Eric of this, he told me “..this model does not come with the dual pane panoramic sunroof”. Lie. Also, of course, that jeep was listed at full market value. I showed Eric a listing from Martin Chrysler where the renegade I wanted did come with the dual pane panoramic sunroof, and was also listed at a significantly lower price. He left to talk to his sales manager. When he returned, he pulled up Martin Chrysler’s website, showed me the line for the discount, and told me they were lying, and that dealership had no intention of selling me the vehicle for that price. I advised him that was against the law, in which he agreed. He pulled out the “official documentation” from Dodge Canada, or FCA, with the yellow highlights and told me they have been given specific amounts in which they can discount the 2018 renegade, and this year it was 0.00$. When I told him I couldn’t take his word for a 10000$ savings, he held up his hand as if to shoosh me, and said “yep, one sec” and walked away. I couldn’t believe how badly his behaviour could change when he didn’t get his way. This is where Brian Mendieta comes into the picture, as the big mean bully, I guess. He came over, and started by telling me that the discount listed on Martin Chrysler’s website was last months discount... funny, I thought you couldn’t give discounts? When my husband asked when the Jeep would go back on discount, Brian said never, they are not allowed to give discounts on this Jeep.... wait? What? What about last month? I said I would take a drive down and see for my self, I had never been to Brooks before. “You are not missing much” was the response I got. Both Brian and Eric took out their phones and threatened to call Martin Chrysler themselves to “confirm the price”. At that point, I thanked them for their services with a hand shake, told them this was too much, and walked out. The next day, I called and confirmed the price for the Jeep, it was correct. I put a down deposit on it, and drove up last Saturday and picked up the vehicle. I could take as long of a test drive as I needed, and Randy Lauber was as courtesy as I thought Coutesy Chrysler was supposed to be. The whole process was painless, and very very quick. I am so happy I did not let Coutresy Chrysler bully me into buying something I didn’t want, and at a price I didn’t want to pay. Do your research, and stick to it. Dealerships CANNOT lie about discounts on the website. Do not go to this dealership. Full disclosure, on the Wednesday before I picked up my Jeep, Courtesy Chrysler did call my cell phone. They let it ring exactly one and a half times and hung up. No clue why, they never called back. More
by Chelsey
Employees Worked With
Eric Chovancak, Brian Mendieta
June 02, 2018
Well Done! Omar was very helpful with the trade in and purchase of our jeep. He was very knowledgeable. Omar and Matt made the process go very smoothly. Omar was very helpful with the trade in and purchase of our jeep. He was very knowledgeable. Omar and Matt made the process go very smoothly. More
by 11jeep
Employees Worked With
Omar Hussain, Matt Thorne
