Courtesy Chrysler Dodge Jeep RAM
Calgary, AB
Filter Reviews by Keyword
By Type
Showing 2,366 reviews
I went into Courtesy Dodge after having a very bad experience with another dealership. The service provided by both Kelly and Serge was excellent. They were open and honest with me and made sure I got experience with another dealership. The service provided by both Kelly and Serge was excellent. They were open and honest with me and made sure I got a vehicle that met my needs. They answered all my questions readily. I would definitely buy my next vehicle from Kelly Ryan at Courtesy. I highly recommend anyone looking for a new or used car pay them a visit. More
This was a very positive experience for me as I was very unsure if I was ready to purchase a vehicle at this time. With all the right staff and the vehicle I was looking for I now have a new vehicle long ov unsure if I was ready to purchase a vehicle at this time. With all the right staff and the vehicle I was looking for I now have a new vehicle long overdue. Great staff great place to find the vehicle you are looking for. Stop bye and let the staff their prove what I am saying .THANKS JERRY More
Right from the very start, the team at Courtesy was committed to ensuring I left their dealership with not only what I wanted vehicle-wise but with a very positive frame of mind overall. There sales te committed to ensuring I left their dealership with not only what I wanted vehicle-wise but with a very positive frame of mind overall. There sales team was non-aggressive, they took the time to understand what was important to me in a vehicle and showed me "the" car that matched my needs. After a test drive and a little more chatting with their teams (Kris and Mori), my decision was made. I tossed the key and dealer plate back to them, indicated that if they could make the numbers work, I was in. I left and went home. First thing the following morning, I received the call from Serge letting me know they had everything in place, the numbers worked and that my car was being prepped for my pickup. Serge worked extra hard on my deal to ensure I got the best rate available on the market to again, ensure my overall positive experience. I picked my car up 45 minutes later greeted by the team (Mori, Kris, Scott and Serge) who all thanked me profusely, congratulated me and shook my hand. As the deal was wrapping up, I was given a couple of service coupons and again thanked for my patronage and choice in Courtesy when there are so many options out there. The team was impeccable; honest, attentive, non-aggressive, upbeat and determined to give me what I wanted. Thank you so much to Courtesy. Not only do you have my business, I will definitely recommend others come to your dealership to be taken care of. More
Poor customer service. Told them our needs and failed to meet them once the sale was finalized. Didn't do a proper Inspection and now a month into the finance the car has issues presenting. Nice first impre meet them once the sale was finalized. Didn't do a proper Inspection and now a month into the finance the car has issues presenting. Nice first impression from the salesman but the experience went down hill after the sale was final. Wouldn't shop here again or recommend this dealership to friends. More
Had a great experience with Daniel. He was friendly, courteous, and professional. He understood the problems that I was having and was able to get my Jeep in quick. Nothing changed when I brought my veh courteous, and professional. He understood the problems that I was having and was able to get my Jeep in quick. Nothing changed when I brought my vehicle in. Same Helpful attitude. Thank so much Daniel. More
The product advisor was terribly rude and arrogant. At times she was argumentative. I had to argue with her more than once to get her to fix something on my vehicle. It almost seemed like she didn't want times she was argumentative. I had to argue with her more than once to get her to fix something on my vehicle. It almost seemed like she didn't want to take my money. I figure everyone has a bad day, but she was speaking to another customer the same way when I came to pick up my vehicle three days later. Thanks for the horrible service Alyssia. More