Courtesy Chrysler Dodge Jeep RAM

Our purchase I was very happy with the service we received up until we came back to go over our financing. We waited while the finance lady Terri was with another I was very happy with the service we received up until we came back to go over our financing. We waited while the finance lady Terri was with another customer, which was fine but this ended up turning into a 2 hour wait, then as she was finished up and we though was ready for us another sale person brough in his customers to her and she started working with them. We finally said something to a gentleman who asked how we are doing (now 2.5 hours later) and explained that we were not too happy. He did get Darrell the sales guy we were dealing with and Justin and they managed to get us into see Glenn who finished up our paperwork, which would have been better had we been able to see someone else sooner. Overall we were very happy with the service and with our purchase just frustrated about the time we wasted standing around waiting for 2.5 hours to get our paperwork done. More

The Crayola Box of Service We were given the pleasure from Kelly Ryan to speak with Kim Power in regards to the next step of the process of buying a Dodge Ram truck. With us bei We were given the pleasure from Kelly Ryan to speak with Kim Power in regards to the next step of the process of buying a Dodge Ram truck. With us being the last customer of the night before the doors were getting ready to be locked she was still a starburst of energy and went over all the options that were available to us. As we did not want to make a decision that fast she was more than happy to say go home put your little one to bed and come back tomorrow or the next day when you are 100% sure with your decision. With her sincerity and understanding that it is a big decision when you are buying a vehicle she did not put any pressure on saying this deal is only good for today as we all know we have heard that saying before. We came back 2 days later as it was still unclear if the purchase would be made as we had more questions to be asked of her. All of our questions were answered and the decision was yes we would be new owners of a truck. Thanks and her box of crayons added more colour to the conversation and great drawings were made from our son for our file. I am sure those crayons will be used again and even by Kim to add that splash of colour that I suggested for her... can't wait to see that result. The Watters More

New RAM 1500 Bought a new RAM 1500 today from Vince at Courtesy. Very happy with how the staff here handled me as a customer. They gave us a great deal and treat Bought a new RAM 1500 today from Vince at Courtesy. Very happy with how the staff here handled me as a customer. They gave us a great deal and treated us with respect. This is the third vehicle I have bought at Courtesy and with this kind of service it won't be the last. Thanks guys. More

Another great experience Purchased in April 2014, this was my third Ram Truck from Courtesy Chrysler. I was born and raised in a small town and truly appreciate that personal Purchased in April 2014, this was my third Ram Truck from Courtesy Chrysler. I was born and raised in a small town and truly appreciate that personal-type connection with dealership staff. After dealing with Darrell Sirelpuu and Glenn Locke, I left with the feeling you get when you run into some buddies from days gone by. Glenn and Darrell worked very hard to make the deal happen in a short time frame, with no surprises. A big "hats off" to them both. Once again you have shown me why I continue to be a loyal Courtesy Chrysler customer. More

Buying a new car Was very pleased with the professionalism and friendliness with Jerry and Kim in assisting us in finding a car that we needed and giving us the best p Was very pleased with the professionalism and friendliness with Jerry and Kim in assisting us in finding a car that we needed and giving us the best possible price in purchasing a new car, they were very thorough in explaining all the details we needed and went out of their way to even look after our grandson while we we making the arrangements. Would highly recommend Courtesy Crysler the best place to buy a car More

My Experience AT Courtesy Chrysler Calgary From the moment i walked onto the lot the service at Courtesy Chrysler was both warm and courteous. My salesmen in particular Kelly Ryan was a pleasur From the moment i walked onto the lot the service at Courtesy Chrysler was both warm and courteous. My salesmen in particular Kelly Ryan was a pleasure to deal with, highly professional and very accommodating with my requests from start to finish! I would not hesitate to recommend this salesmen to my friends and business associates. It was very refreshing to deal with some one that really knew the product he was selling and explained the many features on my 2014 Jeep Grand Cherokee SRT in easy to understand and simple terms. I was also very pleased with the service i received from Kim Power in the business office. Also a pleasure to deal with, Kim helped put my deal together exactly how i wanted and hoped it would be. At every level inside this dealership the quality of service was excellent!!! Ron A very satisfied customer More

Great Buying Experience at Courtesy Working with Kelly at Courtesy was great. Kelly is very honest, friendly and easy to work with. Kelly is very diligent in following up and helping y Working with Kelly at Courtesy was great. Kelly is very honest, friendly and easy to work with. Kelly is very diligent in following up and helping you to a decision as a buyer with out coming across as pushy or pressuring. He is a great salesman and I would recommend him to anyone. Lanette was extremely knowledgeable about vehicle finance and the variety of products. Lanette was also very helpful in making financing decisions without coming across as pushy. Overall - I had a very positive buying experience at Courtesy and would gladly recommend them to anyone. More

Excellent experience all round I had a great experience buying my new Dart!! Tim was an excellent salesman. Kim was outstanding!!!! She was very helpful and informative and seems I had a great experience buying my new Dart!! Tim was an excellent salesman. Kim was outstanding!!!! She was very helpful and informative and seems like a great person all around. I would definitely recommend this dealership. More

new jeep purchase I want to thank Vince for all the help in finding me the write vehicle for and my needs. I picked up my 2014 Jeep Cherokee today. I went in Tuesday an I want to thank Vince for all the help in finding me the write vehicle for and my needs. I picked up my 2014 Jeep Cherokee today. I went in Tuesday and I am driving it two days later. I will definitely recommend the dealership and him Thanks Scott Johnson More

Owner VS Renter I do not usually write letters of commendation for service as these days as it is no longer found with in the business realm of Price, Quality & Servi I do not usually write letters of commendation for service as these days as it is no longer found with in the business realm of Price, Quality & Service. Everybody is out to get you and take your hard earned money. When it comes to a fairly big purchase of over $30,000 the consumer gets defenses up immediately, especially when it comes auto purchases. Unfortunately that is just the social paradigm. I had purchased a 2012 Rubicon (From Norm - NOT HAPPY WITH NORM, Mori can explain or Im sure you already know.) and there were a few things under warranty that had to be done almost on an on going basis, every service there was something. The last thing to go on it was the wiring harness that released my sway bar at 120km in heavy side winds. Fortunately for your corporation I am not a stupid girl and knew what had happened and how to handle the vehicle to get into town for service. ( I live an hour and a half away - scariest drive ever.) At the point the warranty was almost up, we were super frustrated with potential incoming cost of even more service as it seems we had received a lemon. It was my first Jeep purchase, I had always bought brand new at Shagganaapi Chev Olds. But I was now scared of my vehicle, what else was going to go wrong that I would have pay huge dollars for repair or risk a potential death with my self or loved ones.So it was time for a new vehicle after only two years. My husband while waiting on service dept went into the showroom and started inquiring about a new vehicle and to see what could be done as I really liked my Jeep after having it for two years I have recommended Jeep to everyone. Had three family members get a couple used and my parents are now looking at new. (They will only purchase with Mori). Once my husband had explained what had been going on to Mori, he immediately started going through our file from purchase to financing to service and troubles. He knew our file inside and out. Mori explained what had happened and that Courtesy was now corporate. I was furious with Norm and I am so glad he is no longer part of your business. That guy is straight up bad business and super bad Karma! However, due to Mori's honesty and detailed explanation of what happened I was willing to hear more as oppose to taking my business over to Cadillac, I had been thinking about trying one of their units. He took to the books of information, hit up the galleries, worked some numbers and improved the financing dramatically. I have worked at my fair share of dealerships and I know the games of which I will not tolerate ever. Mori didn't try anything, not once, he was open, honest, had the answers, if he didn't know the answer he made sure he had the right ones and never guessed or sway bared any questions I had. He was working with us, not against us and not for just himself. I love my new 2014 Jeep and hope that this one holds together long enough that I can get some accessories on it and maybe into the bush this time at some point. The new concave front window is a great change, the flat windows were bad, day one I had rock chips. The 2014 looks more butch and I love the factory rims. I wanted to have them on my 2012 but after going through the booklet and ordering what I wanted from Norm he told me you would never make it and I had to settle for something on the lot. Even settled on the colour interior. Not this time, Mori had and provided everything I wanted and more. I have a running list of things for service to look at when I take it in though. The passenger heated seat is not working from day one, the cruise control is turning off by it's self, things like that. I really hope that I don't have another lemon. When it comes to staff there is a difference much like someone who rents a home or purchases a home. A renter will not maintain the home and allow wear and tear. An owner will fix things and mow the lawn. Put the two side by side and in 5 years the difference is seen on a massive scale. Mori is an Owner. He treats his customers like they are truly his, he follows up and follows through. He is hard working, dedicated and you can tell that he loves what he does. He does it with passion and pride but above all honesty and truth which is a much bigger turn on for a market expected to cheat and lie to you as a consumer. Its impossible to find someone you can trust in the auto industry let alone has the ability not to be shady/greedy and to deal in trust, truth and honesty... Mori is 5 STARS! More