Courtesy Chrysler Dodge Jeep RAM
Calgary, AB
Filter Reviews by Keyword
By Type
Showing 2,366 reviews
I was very pleased with the customer service and friendly can-do attitude from Darrel and Kim. I told Darrel what we needed and what our budget was and he brought us exactly what we needed and did not tempt can-do attitude from Darrel and Kim. I told Darrel what we needed and what our budget was and he brought us exactly what we needed and did not tempt us with a more expensive model or one with more luxurious features. Kim did the financing in record time and before we knew it we were moving forward. Darrel and Kim were especially pleasant and accomodating and also made the experience enjoyable for my 5 year old - kept him enterained and made him feel important as well. They included the whole family in the decisions and ensured everyone was happy. I have purchased several vehicles (GM and Ford) from other dealers in the past and the customer service does not come close to that which we received at Courtesy. The follow-up and assistance after the purchase with vehicle education I would highly recommend this dealership and the folks we dealt with. More
Michael was very good with me from the moment I rolled(I am in a wheelchair) in the door. He was quick to answer any questions I had whether it was at the dealership or on the phone. He showed me the Trailh am in a wheelchair) in the door. He was quick to answer any questions I had whether it was at the dealership or on the phone. He showed me the Trailhawk that was in the lot and helped with all the questions and measurements I needed to find out for my wheelchair to fit into the Jeep. He took my father and me on a test drive and showed all the features. I will definitely recommend him and the dealership to anyone looking for a dodge/jeep. More
The staff was very friendly and personable and we didn't feel like we were being pressured. They answered all our questions, overall good experience. didn't feel like we were being pressured. They answered all our questions, overall good experience. More
This is my 3rd truck I've purchased in last 5 years from Courtesy Chrysler, and as far as the sales dept goes , thats exactly what everyone is... courtious . I enjoy dealing with Lanette and have for from Courtesy Chrysler, and as far as the sales dept goes , thats exactly what everyone is... courtious . I enjoy dealing with Lanette and have for all my purchases, and this was the first time dealing with Sam and it was a pleasure. He was awesome and knew exactly what he was talking about and didn't have to "dazzle" me with "bulls*&t" to make a sale. Over all I love dealing with your sales dept. Unfortunately I cannot say the same for the service dept. More
Our experience far surpassed our expectations. I will definitely recommend this dealership and it's employees to others. Thank you! We felt our trade-in was dealt with very fairly and we LOVE DJANGO the definitely recommend this dealership and it's employees to others. Thank you! We felt our trade-in was dealt with very fairly and we LOVE DJANGO the DURANGO! More
After a horrid experience at another dealership the team at Courtesy Chrysler including Matt and Brian made me like I was their top priority. They made me extremely comfortable with buying a new vehicle on at Courtesy Chrysler including Matt and Brian made me like I was their top priority. They made me extremely comfortable with buying a new vehicle on my own for the first time. Brian was extremely knowledgeable and again made me feel as though I was his top priority. I absolutely love my new Jeep and won’t be going anywhere else when I am in need or purchasing another vehicle! More
the people that helped me were very positive and informative with qstions I needed answered ,and getting me the proper finacing . very polite , receptive and responsive informative with qstions I needed answered ,and getting me the proper finacing . very polite , receptive and responsive More
I have purchased numerous vehicles over the years and have had experiences that range from mediocre to horrendous. Being that I have just recently returned to Canada after being in the United States for have had experiences that range from mediocre to horrendous. Being that I have just recently returned to Canada after being in the United States for six years, I was expecting major challenges and obstacles along the way. When I received a quick response to my online inquiry, and follow up by two other individuals on the team, I knew I was in good hands! The guys at Courtesy Chrysler not only found me the EXACT car that I wanted (all the way from Grande Prairie), they also managed to secure an incredible financing rate and kept my payments within budget. And ... this was all before I even met them in person (as this was done while living in Chicago and moving back home)! When I finally met them at the dealership, I was amazed at how much attention I received, even though the dealership was full of eager customers and potential buyers. They never pushed me aside in pursuit of another sale (which has been my experience many times before) and made every effort to make sure I was happy with my purchase and the service I had received. Don't get me wrong ... things were not perfect. There was a scuff on the front bumper of the car and I was unable to get license plates (due to the Family Day weekend). Regardless, like the "champs" that they obviously are ... they are replacing the bumper and are taking care of the license plates early next week. Their response to the situation is what makes them a truly phenomenal group of people wanting to do their best for their customers! You guys are all ROCK STARS and I am glad I stumbled across your site online. You've made my return to Canada a memorable one ... and made me realize (without a doubt) that Calgary is where I belong. I would be more than happy to tell everyone I know to visit you guys if they are looking to purchase a new car. GREAT JOB GUYS (and the ladies, too)! More
Tim was very friendly, not pushy and very helpful in finding the right vehicle for our needs. He went beyond most other salesmen I have dealt with and did the extra things for us that made our experien finding the right vehicle for our needs. He went beyond most other salesmen I have dealt with and did the extra things for us that made our experience very pleasant and less stressful. Matt, the sales manager, was very knowledgeable about the van we chose. Lanette walked us through the various add-on options finalizing the purchase with efficiency and thoroughness. Thanks for a great experience. We would definitely recommend the team to anyone. Thanks for all your help. More