Courtesy Chrysler Dodge Jeep RAM
Calgary, AB
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Used Purchase I made a used purchase of a 2008 For Explorer Sport Trac. I dealt with Ariel B, Thomas E., and Stephen C. All three gentlemen were great to deal with I made a used purchase of a 2008 For Explorer Sport Trac. I dealt with Ariel B, Thomas E., and Stephen C. All three gentlemen were great to deal with and very straight forward, honest, and easy going. All my questions and concerns were answer and I walked away with a great vehicle knowing I made the right purchase. More
Excellent Service, Patient Staff, and willing to help Darrell Sirelpuu has been assisting me with finding the right vehicle for 18 months. Working with Darrel has made the process extremely easy. My wif Darrell Sirelpuu has been assisting me with finding the right vehicle for 18 months. Working with Darrel has made the process extremely easy. My wife and I purchased the vehicle at 2:30pm and drove off the lot by 5:30pm the same day. Its been a while since I have purchased from a dealer ship and the last experience was not good. Thank you Darrel for making everything smooth and simple, my wife and I love our new truck. I will be sending more business your way and hope to work with you in the future. Lanette Andreas, Was very polite and comforting while going through the financing side of things. It was a very quick and easy process. Thank you Courtesy Chrysler More
Nissan pathfinder Excellent help and advice given to myself and wife, will be buying all our future vehicles from our friends at Courtesy. Thanks for a great vehicle Excellent help and advice given to myself and wife, will be buying all our future vehicles from our friends at Courtesy. Thanks for a great vehicle More
A wonderful team, Very reliable and hope giving to customers thank so much Michael Good for the wonderful experience you accorded me when I got my red Dodge dart on July 26th, 2014. I felt listened to and heard, thank so much Michael Good for the wonderful experience you accorded me when I got my red Dodge dart on July 26th, 2014. I felt listened to and heard, you are a great listener, easy to engage with, and a great professional in your work as the sales person. You gave me a lot of courage and filled me with hope as I walked a way driving my new Dodge. Keep it up Michael, I believe you are a great asset to the courtesy Chrysler . I would definitely say the same about Locke Glenn the business manager and Justin. I thank you all for your kindness to me and the great work you are doing. You are a great team! My prayers and best wishes to Courtesy Chrysler. sincere, Agnes Kariuki. More
Amazing dealership experience Having been raised in Asia, We really don't have any idea about Chrysler cars. but Ariel helped us in choosing the right car for my husband's needs. F Having been raised in Asia, We really don't have any idea about Chrysler cars. but Ariel helped us in choosing the right car for my husband's needs. From the time we stepped in their office up to the picking up of the car in the afternoon, he was very helpful and accommodating. I think we almost spent half a day choosing and test driving a car. It was a pleasure meeting him, and would highly recommend this dealership compared to other Chrysler dealership in whole Calgary. Everybody are accommodating and ready to help. Hugh Bullen is also a friendly guy from the finance department, he even faxed the registry a copy of my insurance policy to finally get my license plate since we don't have a hard copy of my insurance. all the best! More
New Jeep Wrangler I purchased a new Jeep Wrangler from Courtesy, it was a unit in stock and test drove it same day. Price quoted by sales manager wasn't what it was sol I purchased a new Jeep Wrangler from Courtesy, it was a unit in stock and test drove it same day. Price quoted by sales manager wasn't what it was sold for, they tacked on an extra $500 which was explained away with some rebate. The math didn't add up. Was given an "all in price including fees and taxes" .. noted a $499 "Southern Package" add on. I specifically asked the salesman if this was the "dual top" model giving me a hard and soft top for the vehicle, apparently he wasn't listening though since it ended up only being delivered with the hard top. Upon receipt of the vehicle I take it home, check under the hood. The deal had not topped up any fluids, so no windshield washer fluid. Checking the hard top, noted that the dealer had likely removed it while on the lot. How did I know? Well because 4 of the 6 screws holding on the rear top were not secured properly, you would think being a dealer of the vehicle they would know how to properly secure it. A day after receipt I was driving the vehicle and noted a rattle coming from the rear. I went to check what it was, spare tire was a bit loose. I was able to twist the locking lugnut by hand, they hadn't tightened it at all. I made sure to tighten the rest of them and also checked the ones on the wheels since you just never know. They submitted the wrong surname to SiriusXM, interestingly it was the surname of a co-worker friend of mine who purchased a vehicle the same day. A week later I receive my Chrysler Extended Warranty package in the mail also with the wrong surname! You'd think purchasing a $40k vehicle with everything printed clearly on all the forms wouldn't allow mistakes like this to happen. I was assured that my trade-in (which I was given poor value for, $2k under blue book trade in value) registration would be transferred when I purchased, after 3 weeks and no receipt of new registration papers I emailed to find out what was going on, that day I receive a scanned version of the registration and they popped the official document in the mail. That's great, but it also showed that that registration was done that day, not three weeks earlier when I drove the vehicle off the lot like it should have been. So technically I was driving an unregistered vehicle. All in all, more attention to detail is required by this group. More
Amazing first time Experience Ariel, Bob and all the others were amazing, they treated me like family! I had an amazing experience! Bought my very first truck, these guys helped me Ariel, Bob and all the others were amazing, they treated me like family! I had an amazing experience! Bought my very first truck, these guys helped me out so much getting an amazing deal. Just blown away at how amazing my experience was! thanks guys. More
Walked away with two Jeeps Started off attempting to purchase one new vehicle, we had such an excellent experience that we walked away with two new vehicles! Everyone at the dea Started off attempting to purchase one new vehicle, we had such an excellent experience that we walked away with two new vehicles! Everyone at the dealership was incredibly kind and helpful! Michael was especially helpful an the service extended past the keys being put in our hand. Would recommend this dealership without thought. More
Awesome Kelly, Lanette and everyone where awesome and went the extra mile to get me a great deal. Will go back for my next new vehicle Kelly, Lanette and everyone where awesome and went the extra mile to get me a great deal. Will go back for my next new vehicle More
Renewed Frienship! In July 2014 we received a letter from Courtesy Chrysler inviting us to trade in our 2012 Dodge Ram Longhorn, we were skeptical because our last purch In July 2014 we received a letter from Courtesy Chrysler inviting us to trade in our 2012 Dodge Ram Longhorn, we were skeptical because our last purchase of our 2012 Ram was less than perfect and the service was very poor. We decided we would never do business with Courtesy Chrysler again. But, we decided to go in and see the salesman that sent us the letter, when we arrived we were introduced to Kelly Ryan and we immediately felt comfortable. Since this new purchase would be our third purchase with Courtesy Chrysler we told Kelly he would have to work very hard to regain our trust. Well, Kelly stepped up to the plate, he understood that trust was a major obstacle and he would show us that the new ownership was not based on sales only, customer service was their #1 priority. We developed a great relationship with Kelly over the next few days and we purchased a 2014 Dodge Ram Longhorn and every promise made to us was fulfilled by Kelly and the Courtesy team. We appreciated the integrity and respect Kelly showed toward us and over the few days it took to complete our deal our trust in the team at Courtesy Chrysler grew. We would recommend to anyone interested in purchasing a Chrysler product go meet the team at Courtesy Chrysler, and see what they can offer you, we're confident your visit would be productive and memorable and perhaps a good laugh here and there too. Thanks Kelly, for all your work and integrity we truly appreciated it, you made buying a vehicle fun and exciting again. Ian and Susan More










