Courtesy Chrysler Dodge Jeep RAM

Great place, great people Very good service, Nice people, friendly place that makes you feel welcome. Everyone is helpful, nice environment. Makes everything ready on time. Go Very good service, Nice people, friendly place that makes you feel welcome. Everyone is helpful, nice environment. Makes everything ready on time. Got a great experience. More

True measure of any company is how they deal with issues. After being treated badly by another dealership and their lack of service department, we decided to trade in our GMC Sierra for a Dodge Ram 1500. Jus After being treated badly by another dealership and their lack of service department, we decided to trade in our GMC Sierra for a Dodge Ram 1500. Justin and Jazz put in the extra effort and made sure I got the vehicle and the extras I needed. I even got a few that weren't on my list. Thank you Justin and Jazz, I know I can be difficult and demanding at times. While you always hope that things go perfectly, the truth is miscommunication and issues do happen. When these issues were pointed out to them, the problems were solved quickly, efficiently and with respect. The promises that were made, were kept. The work that needed to be done, was done right. Kim assisted us with the financing. This is always a rather daunting issue for me, but she handled everything and put my mind at rest. The whole process was smooth and easy. Thank you Kim! I had the opportunity to deal with Joann in the service department and the speed of service was incredible and should be the envy of all dealerships. The workmanship was outstanding. Thank you Joann! In short, I love my new truck, I would gladly purchase future vehicles from Courtesy Chrysler, I would definitely deal with Jazz and Justin both again, and I will happily recommend the dealership to others. More

Pleasant Experience Dealing with the staff at Courtesy was a pleasure. At no time did we feel pressured and in fact very comfortable with Mike our sales contact who was Dealing with the staff at Courtesy was a pleasure. At no time did we feel pressured and in fact very comfortable with Mike our sales contact who was more than willing to give us the time and space to make one of life's biggest decisions. We are more than pleased with our purchase. More

A very personal experience We were greeted by Ariel on our way back to our truck after looking at new trucks in the showroom. We had decided that a new truck was out of our pric We were greeted by Ariel on our way back to our truck after looking at new trucks in the showroom. We had decided that a new truck was out of our price range. It was late in the evening and we had also looked at some used trucks and felt that would work out better. Ariel gave me his card and I called back the next day to see some other units he had elsewhere. Much to my surprise he showed me a brand new truck that was very close to my budget. As it turned out it was the truck I bought for my wife. The whole experience was painless and very professional. Matt and Ariel are stand up guys that stand behind their word. Stephan was a pleasure to deal with and also very professional and his experience was appreciated. Joan was very pleasant and quickly found the accessories I wanted. Thank you to all of you . We bought our only other new car at Courtesy in 1991 and that is why we came back. I usually shop around but because of the people I dealt with I found it was not necessary. More

Excellent Service, Patient Staff, and willing to help Darrell Sirelpuu has been assisting me with finding the right vehicle for 18 months. Working with Darrel has made the process extremely easy. My wif Darrell Sirelpuu has been assisting me with finding the right vehicle for 18 months. Working with Darrel has made the process extremely easy. My wife and I purchased the vehicle at 2:30pm and drove off the lot by 5:30pm the same day. Its been a while since I have purchased from a dealer ship and the last experience was not good. Thank you Darrel for making everything smooth and simple, my wife and I love our new truck. I will be sending more business your way and hope to work with you in the future. Lanette Andreas, Was very polite and comforting while going through the financing side of things. It was a very quick and easy process. Thank you Courtesy Chrysler More

Used Purchase I made a used purchase of a 2008 For Explorer Sport Trac. I dealt with Ariel B, Thomas E., and Stephen C. All three gentlemen were great to deal with I made a used purchase of a 2008 For Explorer Sport Trac. I dealt with Ariel B, Thomas E., and Stephen C. All three gentlemen were great to deal with and very straight forward, honest, and easy going. All my questions and concerns were answer and I walked away with a great vehicle knowing I made the right purchase. More

A wonderful team, Very reliable and hope giving to customers thank so much Michael Good for the wonderful experience you accorded me when I got my red Dodge dart on July 26th, 2014. I felt listened to and heard, thank so much Michael Good for the wonderful experience you accorded me when I got my red Dodge dart on July 26th, 2014. I felt listened to and heard, you are a great listener, easy to engage with, and a great professional in your work as the sales person. You gave me a lot of courage and filled me with hope as I walked a way driving my new Dodge. Keep it up Michael, I believe you are a great asset to the courtesy Chrysler . I would definitely say the same about Locke Glenn the business manager and Justin. I thank you all for your kindness to me and the great work you are doing. You are a great team! My prayers and best wishes to Courtesy Chrysler. sincere, Agnes Kariuki. More

Nissan pathfinder Excellent help and advice given to myself and wife, will be buying all our future vehicles from our friends at Courtesy. Thanks for a great vehicle Excellent help and advice given to myself and wife, will be buying all our future vehicles from our friends at Courtesy. Thanks for a great vehicle More

Amazing first time Experience Ariel, Bob and all the others were amazing, they treated me like family! I had an amazing experience! Bought my very first truck, these guys helped me Ariel, Bob and all the others were amazing, they treated me like family! I had an amazing experience! Bought my very first truck, these guys helped me out so much getting an amazing deal. Just blown away at how amazing my experience was! thanks guys. More

New Jeep Wrangler I purchased a new Jeep Wrangler from Courtesy, it was a unit in stock and test drove it same day. Price quoted by sales manager wasn't what it was sol I purchased a new Jeep Wrangler from Courtesy, it was a unit in stock and test drove it same day. Price quoted by sales manager wasn't what it was sold for, they tacked on an extra $500 which was explained away with some rebate. The math didn't add up. Was given an "all in price including fees and taxes" .. noted a $499 "Southern Package" add on. I specifically asked the salesman if this was the "dual top" model giving me a hard and soft top for the vehicle, apparently he wasn't listening though since it ended up only being delivered with the hard top. Upon receipt of the vehicle I take it home, check under the hood. The deal had not topped up any fluids, so no windshield washer fluid. Checking the hard top, noted that the dealer had likely removed it while on the lot. How did I know? Well because 4 of the 6 screws holding on the rear top were not secured properly, you would think being a dealer of the vehicle they would know how to properly secure it. A day after receipt I was driving the vehicle and noted a rattle coming from the rear. I went to check what it was, spare tire was a bit loose. I was able to twist the locking lugnut by hand, they hadn't tightened it at all. I made sure to tighten the rest of them and also checked the ones on the wheels since you just never know. They submitted the wrong surname to SiriusXM, interestingly it was the surname of a co-worker friend of mine who purchased a vehicle the same day. A week later I receive my Chrysler Extended Warranty package in the mail also with the wrong surname! You'd think purchasing a $40k vehicle with everything printed clearly on all the forms wouldn't allow mistakes like this to happen. I was assured that my trade-in (which I was given poor value for, $2k under blue book trade in value) registration would be transferred when I purchased, after 3 weeks and no receipt of new registration papers I emailed to find out what was going on, that day I receive a scanned version of the registration and they popped the official document in the mail. That's great, but it also showed that that registration was done that day, not three weeks earlier when I drove the vehicle off the lot like it should have been. So technically I was driving an unregistered vehicle. All in all, more attention to detail is required by this group. More